WMP 12 crashes when playing .avi, tried everything.

[DustinJSanders]

OS: 7 pro, 64bit
WMP version: 12.0.7601.17514

Ok, I'm stumped. Windows Media Player crashes 90% of the time when I try to play a .avi file. (I say 90% because there are a few .avi files that it will sometimes play. I can't find any discernible difference between the files that it will play and the files that it won't play.)

It WILL play movies from a dvd, and it will also play audio files. I've tried installing new codecs from
http://www.free-codecs.com/FFDShow_download.htm
but no luck. I'm on the verge of just trying to uninstall wmp and reinstall it.

[DustinJSanders]

Originally Posted by DustinJSanders

OS: 7 pro, 64bit
WMP version: 12.0.7601.17514

Ok, I'm stumped. Windows Media Player crashes 90% of the time when I try to play a .avi file. (I say 90% because there are a few .avi files that it will sometimes play. I can't find any discernible difference between the files that it will play and the files that it won't play.)

It WILL play movies from a dvd, and it will also play audio files. I've tried installing new codecs from
http://www.free-codecs.com/FFDShow_download.htm
but no luck. I'm on the verge of just trying to uninstall wmp and reinstall it.

Log Name: Application
Source: Application Error
Date: 1/25/2012 11:48:59 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MAD1WSN064
Description:
Faulting application name: wmplayer.exe, version: 12.0.7601.17514, time stamp: 0x4ce7a485
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1040
Faulting application start time: 0x01ccdb8136223ecb
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 79f23f42-4774-11e1-ba28-c80aa92fb65e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-25T16:48:59.000000000Z" />
<EventRecordID>48126</EventRecordID>
<Channel>Application</Channel>
<Computer>MAD1WSN064</Computer>
<Security />
</System>
<EventData>
<Data>wmplayer.exe</Data>
<Data>12.0.7601.17514</Data>
<Data>4ce7a485</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec49b8f</Data>
<Data>c0000374</Data>
<Data>000ce6c3</Data>
<Data>1040</Data>
<Data>01ccdb8136223ecb</Data>
<Data>C:\Program Files (x86)\Windows Media Player\wmplayer.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>79f23f42-4774-11e1-ba28-c80aa92fb65e</Data>
</EventData>
</Event>

[Nick T]

I would try a rollback(uninstall) and try the version that is there before you reinstall.