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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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  #1  
Old 03-29-12, 19:10
lostwallet lostwallet is offline
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Default hi, need help ( acer laptop window 7 )

hi , i had a virus on my laptop where everything kept opening random stuff , so it pissed me off and i reformatted my computer
now after the reformat , i try watching movies and nothing loads , and i try to log on facebook its just blank? i try opening windows media player and it doesnt load , i download divx player only some movies work some are really messed up
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  #2  
Old 03-29-12, 22:12
plastidust plastidust is offline
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Default Re: hi, need help ( acer laptop window 7 )

Hi lostwallet.

A little more information is needed before anyone can offer some plausibly workable solutions.

Is this a 32bit or 64bit version of Win 7?
Were there any problems during the reformat?
Which browser are you using?
Is FaceBook the only site you have trouble connecting to or are there other sites as well?

After the re-format did you re-install the Sun Java Runtime Environment?

Did you re-install the Adobe Flash Player? Note, there are multiple versions of this depending on browser and version of OS(32 or 64bit). You may need more than one version if using 64 bit as well as if you're using IE and another browser like Firefox or Opera

What(if any) messages are you seeing when trying to run Windows Media Player? Please be as precise as possible.

Since you reformated, have you installed any "codec" packs such as the K-Lite Codec Pack Full or the Windows 7 Codec Pack?

When you "try watching movies and nothing loads" do you see any messages? Does this happen at all sites or just some sites?

Have you tried watching any movie(s)/video(s) using VLC media player? If so what were the results?

Are you seeing any other unusual messages during normal operation of the computer?
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  #3  
Old 03-29-12, 23:59
Goldenskull Goldenskull is offline
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Default Re: hi, need help ( acer laptop window 7 )

IF you want too play movies and other stuff Go with this Codec pack i have never turned back its free and use's all the codecs.
http://majorgeeks.com/CCCP_Combined_...ack_d6093.html
just install this and you don't need any other Pack
Just un-install any other codec you have in stalled first.

If you Don't want any other players use that codec pack this even plays DVD's if you have a DVD player.
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  #4  
Old 03-30-12, 01:11
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

hey plastidust,
sorry mate duhh , ok so
its a 64 bit win 7 , no probs when i formatted , internet explorerer? regular?

nope all sites work perfect ,
and when i load facebook i can log in for some reason then it logs in and i can see top part like my account - friends - logout part but i cant see the page? ,
and i cant load movies just blank whiteness
,i did not reinstall java or adobe but there is an adobe already on this laptop , and i did not download any codec packs of any sort i did not update windows either,
ok when i try and load windows media player it does nothing at all if i try and right click movie open with windows media player it brings an error message (c:\users\,c\desktop\02.wmv --- server execution failed )
i downloaded vidx and some movies work some are all glitched ( yellow stripes all in the video screen )
\
no other error messages
Quote:
Originally Posted by plastidust View Post
Hi lostwallet.

A little more information is needed before anyone can offer some plausibly workable solutions.

Is this a 32bit or 64bit version of Win 7?
Were there any problems during the reformat?
Which browser are you using?
Is FaceBook the only site you have trouble connecting to or are there other sites as well?

After the re-format did you re-install the Sun Java Runtime Environment?

Did you re-install the Adobe Flash Player? Note, there are multiple versions of this depending on browser and version of OS(32 or 64bit). You may need more than one version if using 64 bit as well as if you're using IE and another browser like Firefox or Opera

What(if any) messages are you seeing when trying to run Windows Media Player? Please be as precise as possible.

Since you reformated, have you installed any "codec" packs such as the K-Lite Codec Pack Full or the Windows 7 Codec Pack?

When you "try watching movies and nothing loads" do you see any messages? Does this happen at all sites or just some sites?

Have you tried watching any movie(s)/video(s) using VLC media player? If so what were the results?

Are you seeing any other unusual messages during normal operation of the computer?
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  #5  
Old 03-30-12, 03:24
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

new problem , facebook videos dont work , or pictures
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  #6  
Old 03-30-12, 13:51
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

Quote:
Originally Posted by lostwallet View Post
new problem , facebook videos dont work , or pictures
not facebook videos * youtube videos*
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  #7  
Old 03-30-12, 14:24
Goldenskull Goldenskull is offline
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Default Re: hi, need help ( acer laptop window 7 )

Link too facebook help
http://www.facebook.com/help/videos

You tube works fine for me
What you need too do is install the flash player for Both
Internet Explorer And For Other Browers.
http://get.adobe.com/flashplayer/otherversions/

Most likely that is the reason for no videos showing.And make sure its either for 32bit windows or 64bit.If you install 32bit on a 64bit system most likely it will not work.Make sure you get the right up dates.

Last edited by Goldenskull; 03-30-12 at 14:32..
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  #8  
Old 03-30-12, 14:51
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

ok i downloaded sun java , the correct adobe , and flash player for the right internet explorer and still nothing



Quote:
Originally Posted by Goldenskull View Post
Link too facebook help
http://www.facebook.com/help/videos

You tube works fine for me
What you need too do is install the flash player for Both
Internet Explorer And For Other Browers.
http://get.adobe.com/flashplayer/otherversions/

Most likely that is the reason for no videos showing.And make sure its either for 32bit windows or 64bit.If you install 32bit on a 64bit system most likely it will not work.Make sure you get the right up dates.
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  #9  
Old 03-30-12, 15:22
Goldenskull Goldenskull is offline
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Default Re: hi, need help ( acer laptop window 7 )

Did you install flash player for Other Browser too.And what version of IE are you using.

And then try this option.
http://helpx.adobe.com/flash-player/...-video-or.html
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  #10  
Old 03-30-12, 15:55
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

Quote:
Originally Posted by Goldenskull View Post
Did you install flash player for Other Browser too.And what version of IE are you using.

And then try this option.
http://helpx.adobe.com/flash-player/...-video-or.html

what other browser do u mean?
is there a tool to uninstall adobe ,

"C:\Program Files (x86)\Internet Explorer\iexplore.exe"
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  #11  
Old 03-30-12, 16:01
Goldenskull Goldenskull is offline
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Default Re: hi, need help ( acer laptop window 7 )

Go to the flash player link i gave you click on the version of windows you have then in the 2nd option where it gives you two options click the first one that says For other Browsers.http://get.adobe.com/flashplayer/otherversions/
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  #12  
Old 03-30-12, 16:05
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

Quote:
Originally Posted by Goldenskull View Post
Go to the flash player link i gave you click on the version of windows you have then in the 2nd option where it gives you two options click the first one that says For other Browsers.http://get.adobe.com/flashplayer/otherversions/
the page wont load , just the outlines of the adobe is showing
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  #13  
Old 03-30-12, 16:31
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

this is dumb guys.... its like i have a trojan or virus blocking me from watching videos , loading facebook / hotmail , you tube ,

i dl'ed anti virus removal tool and nothing came up
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  #14  
Old 03-30-12, 17:14
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

should i reformat aaggain..?
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  #15  
Old 03-30-12, 17:57
plastidust plastidust is offline
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Default Re: hi, need help ( acer laptop window 7 )

When ever you reformat and reinstall Windows, the first thing you want to do is make sure your drivers and Windows itself are up to date. You also need to have adequate security installed and up to date, firewall, anti-virus, and anti-spyware. If you don't, your computer is not going to stay in working order for any length of time.

If you now suspect there is malware on the machine you should follow the steps in the READ & RUN ME FIRST Malware Removal Guide, then start a new thread in the Malware Removal forum attaching the requested logs created while following the guide.

If you choose the malware removal route instead of a reformat/reinstall, please do not make any further changes to your computer except for the instructions in the guide and later the instructions provided by the malware removal Experts in the Malware Removal forum. Once you've been given an all clear in the Malware Removal forum you can come back to this thread and continue on.
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  #16  
Old 03-30-12, 19:46
Goldenskull Goldenskull is offline
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Default Re: hi, need help ( acer laptop window 7 )

First run this option.
http://majorgeeks.com/download.php?det=5756

Up date then do a full system scan.
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  #17  
Old 03-31-12, 12:51
lostwallet lostwallet is offline
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Default Re: hi, need help ( acer laptop window 7 )

ok so i reformatted to factory , i didnt update windows with the windows update

everything works fine now , exept 1 new problem

i go to majorgeeks.com type in search mcafee , and all i see is a blank page?

like i cant search but i can browse the admin tools , all in one tools , anti virus section on the left side weird?

facebook works perfect now , i can play games perfectly youtube works fine now , i didnt do anything after i reformatted , maby when i first reformatted it rolled me back? idk...

now im trying to search for a good free anti virus but search wont work on majorgeeks.com webpage



Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.31.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
mike :: MIKE-PC [administrator]

Protection: Enabled

31/03/2012 1:26:19 AM
mbam-log-2012-03-31 (01-26-19).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 285908
Time elapsed: 19 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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  #18  
Old 03-31-12, 18:10
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plodr plodr is offline
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Default Re: hi, need help ( acer laptop window 7 )

If you start here http://majorgeeks.com/
what happens when you scroll down and type your search term in the box on the left not the box at the top of the page?

The top of the page is a special google search and loads in a frame.
The search on the left under FILES is different.
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