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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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  #1  
Old 04-23-12, 20:28
DONSIGNS DONSIGNS is offline
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Unhappy Usb to serial

I purchased a USB TO SERIAL device that I needed to connect my external 54k Modem.
Worked wonderfully for 3 weeks & then for some reason the PC recognised the same device as a Microsoft ballpoint (whatever that is).
Have un-installed the driver & re-plugged but the same issue.
Has anyone any ideas?
Thanks in advance.
Don
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  #2  
Old 04-23-12, 21:05
tgell tgell is offline
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Default Re: Usb to serial

Here is quite a long thread regarding the issue. Do you have Windows 7. It seems to think the device is a Microsoft Serial Ballpoint mouse and then adds the drivers. See if removing disabling the Serial Ballpoint in Device Manager helps. If not try uninstalling it.

http://answers.microsoft.com/en-us/w...c-5754f06ec3b5
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Old 04-23-12, 22:19
DONSIGNS DONSIGNS is offline
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Default Re: Usb to serial

Win XP is the OS
Did just that, disabled uninstall nothing helps.
Regards
Don
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Old 04-23-12, 22:41
tgell tgell is offline
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Default Re: Usb to serial

Deleted. Sorry for the double post.
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  #5  
Old 04-23-12, 22:41
tgell tgell is offline
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Default Re: Usb to serial

If possible uninstall the driver for your device. Download USBdview and run in an admin account. Delete all vendor specific devices including anything related to Microsoft. Reinstall your driver for the USB to serial device . Power down the computer. Attach your device and then reboot.

http://majorgeeks.com/USBDeview_d6115.html
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Old 04-23-12, 22:42
DONSIGNS DONSIGNS is offline
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Smile Re: Usb to serial

[QUOTE=DONSIGNS;1732888]Win XP is the OS
Did just that, disabled uninstall nothing helps.
Regards
Don

this post was on
answers.microsoft.com/en-us/windows/forum
Per all of you who are having trouble with this in XP, open up the boot.ini in c:\ and add /NoSerialMouse right after (no space) the /fastdetect command. This should do it. It is a huge nuisance but solvable.

I cannot find the boot.ini file anywhere?

regards
Don
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  #7  
Old 04-23-12, 22:52
tgell tgell is offline
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Default Re: Usb to serial

Be very careful editing the boot.ini file. You can do it by the following method.

In an admin account Start>Run>Msconfig

Click the Boot.ini tab and make your edits.

http://vlaurie.com/computers2/Articles/bootini.htm
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  #8  
Old 04-23-12, 23:23
DONSIGNS DONSIGNS is offline
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Default Re: Usb to serial

Quote:
Originally Posted by tgell View Post
If possible uninstall the driver for your device. Download USBdview and run in an admin account. Delete all vendor specific devices including anything related to Microsoft. Reinstall your driver for the USB to serial device . Power down the computer. Attach your device and then reboot.

http://majorgeeks.com/USBDeview_d6115.html
No drivers with the device it was loaded automatically.
What is USBdview?
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  #9  
Old 04-23-12, 23:59
DONSIGNS DONSIGNS is offline
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Default Re: Usb to serial

Quote:
Originally Posted by tgell View Post
Be very careful editing the boot.ini file. You can do it by the following method.

In an admin account Start>Run>Msconfig

Click the Boot.ini tab and make your edits.

http://vlaurie.com/computers2/Articles/bootini.htm
once in the boot.ini how to edit?
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  #10  
Old 04-24-12, 01:18
DONSIGNS DONSIGNS is offline
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Default Re: Usb to serial

Quote:
Originally Posted by DONSIGNS View Post
once in the boot.ini how to edit?
Did all of what was suggested but to no avail.
Don
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  #11  
Old 04-24-12, 01:49
DONSIGNS DONSIGNS is offline
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Default Re: Usb to serial

Thanks everyone.
Have decided to buy an internal modem.
Don
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  #12  
Old 04-24-12, 08:12
tgell tgell is offline
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Default Re: Usb to serial

Sorry it did not work for you. Thanks for the feedback.
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