Usb to serial

[DONSIGNS]

I purchased a USB TO SERIAL device that I needed to connect my external 54k Modem.
Worked wonderfully for 3 weeks & then for some reason the PC recognised the same device as a Microsoft ballpoint (whatever that is).
Have un-installed the driver & re-plugged but the same issue.
Has anyone any ideas?
Thanks in advance.
Don

[tgell]

Here is quite a long thread regarding the issue. Do you have Windows 7. It seems to think the device is a Microsoft Serial Ballpoint mouse and then adds the drivers. See if removing disabling the Serial Ballpoint in Device Manager helps. If not try uninstalling it.

http://answers.microsoft.com/en-us/w...c-5754f06ec3b5

[DONSIGNS]

Win XP is the OS
Did just that, disabled uninstall nothing helps.
Regards
Don

[tgell]

Deleted. Sorry for the double post.

[tgell]

If possible uninstall the driver for your device. Download USBdview and run in an admin account. Delete all vendor specific devices including anything related to Microsoft. Reinstall your driver for the USB to serial device . Power down the computer. Attach your device and then reboot.

http://majorgeeks.com/USBDeview_d6115.html

[DONSIGNS]

[QUOTE=DONSIGNS;1732888]Win XP is the OS
Did just that, disabled uninstall nothing helps.
Regards
Don

this post was on
answers.microsoft.com/en-us/windows/forum
Per all of you who are having trouble with this in XP, open up the boot.ini in c:\ and add /NoSerialMouse right after (no space) the /fastdetect command. This should do it. It is a huge nuisance but solvable.

I cannot find the boot.ini file anywhere?

regards
Don

[tgell]

Be very careful editing the boot.ini file. You can do it by the following method.

In an admin account Start>Run>Msconfig

Click the Boot.ini tab and make your edits.

http://vlaurie.com/computers2/Articles/bootini.htm

[DONSIGNS]

Originally Posted by tgell

If possible uninstall the driver for your device. Download USBdview and run in an admin account. Delete all vendor specific devices including anything related to Microsoft. Reinstall your driver for the USB to serial device . Power down the computer. Attach your device and then reboot.

http://majorgeeks.com/USBDeview_d6115.html

No drivers with the device it was loaded automatically.
What is USBdview?

[DONSIGNS]

Originally Posted by tgell

Be very careful editing the boot.ini file. You can do it by the following method.

In an admin account Start>Run>Msconfig

Click the Boot.ini tab and make your edits.

http://vlaurie.com/computers2/Articles/bootini.htm

once in the boot.ini how to edit?

[DONSIGNS]

Originally Posted by DONSIGNS

once in the boot.ini how to edit?

Did all of what was suggested but to no avail.
Don

[DONSIGNS]

Thanks everyone.
Have decided to buy an internal modem.
Don

[tgell]

Sorry it did not work for you. Thanks for the feedback.