Spam Email from Wife's Acct

[TBM039]

About a week ago, a round of spam emails with a suspicious web link were received by a number people we know and the sender was my wife's email address; a second round followed a few days later.

Not sure if these were sent from my wife's account or computer; she uses Yahoo mail to check/send email online.

I'm hoping to find out what happened and fix any problems that exist.

I have gone through most of the "Read & Run Me First" steps and the log files are attached; the MGtools program ran and a number of txt files were created, but I was not able to find the zip file.

Also, a question...how do I know if she has disk emulation software on her machine? I'm guessing that if I don't know what it is, it is probably not something that's on her machine.

Thanks in advance,
TBM

[Kestrel13!]

Did you run Combofix?

The MGlogs.zip can be found at: C:\MGlogs.zip.

[TBM039]

Greetings Kestrel,

The ComboFix file is attached; didn't want to make a second post after I realized that it didn't attach.

The MGlogs folder/file doesn't exist; I can re-run MGtools or create a zip of all the text files in the 'MGtools' folder.

[TBM039]

Re-ran MGtools...still no 'MGlogs.zip'...verified by searching entire HDD again. I took all of the txt files from the MGtools folder that were created today and zipped them into the attached file.

[Kestrel13!]

Not seeing any malware.

Let's just do this:

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

REGEDIT4

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{867842BB-555F-44A8-A1D9-4E9F1F850D8E}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{867842BB-555F-44A8-A1D9-4E9F1F850D8E}]

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

Additionally, here's another link to check out. What to do if your account is sending spam

[TBM039]

No malware is good news! I will take care of the next steps this evening. In the mean time, can you tell me what you think happened here?

[TBM039]

Yes, the reg edit was successful. What did it do?

Also, what do you think happened with her machine?

[Kestrel13!]

Yes, the reg edit was successful. What did it do?

It removed some crappy search scopes.

Also, what do you think happened with her machine?

Her account got compromised. I prefer gmail.

Don't forget to check out my link entititled: What to do if your account is sending spam