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  #1  
Old 05-15-12, 14:41
ArchoN ArchoN is offline
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Default Pc crashes when starting game.

Hello,

I bought a new system like 3 weeks ago.
When i start a game (dirt3,Skyrim,SaintsRow3) my screen sometimes turns into green (sometimes red) vertical stripes and my pc shuts down after a minute or so, but the sound of the game plays in the background.
Can anyone tell me what kind of problem i'm having here?

System Specs.
-MSI z68-g45(b3)
-I7 2600k
-Asus hd 6950 2gb
-16gb ram
-650w PSU
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  #2  
Old 05-15-12, 16:46
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Default Re: Pc crashes when starting game.

You may want to take a look at your windows error log and see what critical errors are occurring when you start the games. It could be something as simple as a corrupted video driver/direct x. At worst, it might be an issue with the graphics card on the laptop.
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  #3  
Old 05-16-12, 10:54
ArchoN ArchoN is offline
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Default Re: Pc crashes when starting game.

Most of the times the games run fine on my pc, but when it happends it really pisses me off.
My windows error log in critical log tells me i have a kernel-power error (number 41),
I already installed directx 11 and the games most time run fine.
If you people know how to fix this please give me some info about this problem.
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Old 05-16-12, 19:37
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Default Re: Pc crashes when starting game.

I'd say it's an issue with your Graphics card.
First I would uninstall and clean reinstall it.
Also check it's free of dust.

Also a little more detailed info would be helpful.
Do you run any games fine?
How random is it or is it specific to each launch of specific games?
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Old 05-17-12, 05:17
ArchoN ArchoN is offline
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Default Re: Pc crashes when starting game.

When i look at my devices its says that my graphic card is running correct.
Dust is no problem either.

Skyrim runs almost always fine, but dirt 3 crashes almost always (vertical stripes) but in windowed mode it crashes 2 times out of 5.
Saints row 3 doesn't work 2 times but the 3 time it works fine!
I haven't any other games now, but if you can give me programs to check if my graphic card is broken, i would appreciate it.
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Old 05-17-12, 07:24
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Default Re: Pc crashes when starting game.

Try running the card in another PC if you can. That is the easiest way to tell if it is the card.
Run GPU_Z and compare the results to the factory specs on your card. |MG| GPU-Z 0.6.2 Download
Do you have any problems with the card, other than gaming?
Are you using the latest driver for it?
Check your memory, voltages, and temps.
MG| MemTest 4.0 Download
|MG| HWMonitor 1.1.9 Download

Is there a section in your BIOS that enables Hardware Acceleration?
If there is, set it to the opposite that it is set now.

And last but least, these are legal games?
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Old 05-18-12, 02:45
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Default Re: Pc crashes when starting game.

Uuh guys,
My pc doesnt start windows at all..
It says boot mgr missing.???

I had no problems with temperatures.
Couldnt find hardware acceleration in my bios.
I also got my stripes when watching a movie in fullscreen.
I got latest drivers installed

And yes these were illegal games for testing the system.
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Old 05-18-12, 06:31
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Default Re: Pc crashes when starting game.

The Hardware Acceleration was something I had to deal with in the past. I have not seen it in a BIOS, but the fixes I hunted for the problem I was fixing, suggested some Bios's have it and it can cause the stripping you are getting. It was a stab in the dark.

Here are the steps to fix a missing boot mgr: http://support.microsoft.com/kb/2622803
Could the "system testing" games have caused that?


The are a couple of issues that might be at work here, starting with the games. Cracked games don't always work properly and sometimes they are infected.
I would check yourself for bugs: use
|MG| Malwarebytes Anti-Malware 1.61.1.1400 Download

Run ChkDsk:
Click Start, Click Computer, right click your OS drive (usually C: ), click Properties, click Tools.
In the Error checking section, click Check Now, in this window, there are 2 boxes, check both of them, click Start, and Schedule Disk Check. Now reboot your PC and Windows should scan and repair any bad sectors.

With the boot mgr problem, the striping problem, and the game start up problem all together it's an equal chance to be a virus, a bad GPU (do all your specs, in GPU_Z compare to the standards for your card?), or a problem with your hard drive. You said the stripping happens in movies, too. That points at the GPU.
This may tough to determine, as long as you are using a cracked game. We can't tell if it is the games or your PC.
I'm not too familiar, with video drivers other than nVidia, but sometimes a newer driver, doesn't work as well as an older one. Try using an older driver, like the version before the one you have now.
Get your boot mgr problem fixed and check your disk for errors, and install an earlier driver. Try a legal game and see if that solves the problem.

Kernel-power errors are usually caused by an unexpected shut down. Did you power off, with the power button? Or is your PC shutting itself down, unexpectedly?
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Old 05-18-12, 06:44
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Default Re: Pc crashes when starting game.

Just something I forgot and it should be checked. Make sure you have the latest chipset driver for your motherboard installed. If that is glitchy or installed improperly, it can cause problems with the hardware connected to the board.
http://www.msi.com/product/mb/Z68A-G...r&os=Win7%2032
I would install the Chipset, Intel Management Engine, and the Storage driver, in that order, just to make sure the problem doesn't lay with the drivers.
That is the Win 7 32 bit drivers, if you have 64 bit or a different OS, use the menu to get to them.
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Old 05-20-12, 03:04
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Default Re: Pc crashes when starting game.

Hello guys,
I fixed boot mgr error.
I got my graphic card out of the system and im gonna return it for warranty.
Before i send the card to the company, i will test if the games will start with intel hd 3000.
If it works, i will send the graphic card back(2-3 weeks...).

Thanks for your help!
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Old 05-20-12, 08:39
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Default Re: Pc crashes when starting game.

Just be aware that some games, especially newer ones might not fire with the Intel card due to a lack of power in the card.
If the card cannot run the game it will often just not fire or sometimes you can fire up to the menu but will crash when attempting to enter game.
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Old 05-20-12, 08:51
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Default Re: Pc crashes when starting game.

They are cracked games, Nedlamar. We can't really determine that a non-running game is the video chips fault, if we don't know the game actually runs properly.
What you say is true for legal games, though.
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