Trojan removal help

Hello, tesher07

Please do the below so that we can boot to System Recovery Options to run a scan while Windows is offline.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.


Enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

 

tesher07

You have an active malware thread also on this forum:
http://www.techspot.com/community/topics/sirefef-trojan.183089/


Note: While we appreciate that you very likely posted at multiple forums in order to ensure a response, in the future please do not cross-post. Resources that help perform malware removal are very precious and very limited, and cross-posting only serves to tie up the time of multiple helpers who could be using that time to help someone else who also has problems. If you wish to work this here on Major Geeks, then please post messages at all other forums where you have posted asking them to close the threads so that you do not waste anymore resources on duplicate work.

*In the future - choose one forum and stick with that one until they've resolved your problem.

 

No problem, tesher07.

Safe surfing!
dr.m