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  #1  
Old 07-17-12, 21:32
Xnitro67 Xnitro67 is offline
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Default certain programs freeze or not respond

mostly firefox freezes but will continue and some programs will say error after i close it even though they works fine but even though its not a big issue but like to get it working right. anyways heres the logs you guys need

The other issue is that the wireless internet status icon (by the clock and battery icon) will look like when it isnt connected (orange star)

also ive seen some things there just cain and abel stuff shouldnt worry unless you guys say otherwise
Attached Files
File Type: zip hitman.zip (838 Bytes, 1 views)
File Type: txt RKreport[1].txt (1.4 KB, 3 views)
File Type: zip MGlogs.zip (316.9 KB, 4 views)
File Type: txt mbam-log-2012-07-17 (22-30-28).txt (2.2 KB, 1 views)
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  #2  
Old 07-18-12, 17:14
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Default Re: certain programs freeze or not respond

Hello Xnitro67,

I did not find any malware in your logs. Please run these additional scans:

I want you to read and follow these instructions: TDSSKiller - How to run

__

Please download OTL by OldTimer.
  • Save it to your desktop.
  • Right mouse click on the OTL icon on your desktop and select Run as Administrator
  • Check the "Scan All Users" checkbox.
  • Check the "Standard Output".
  • Change the setting of "Drivers" and "Services" to "All"
  • Copy the text in the code box below and paste it into the text-field.
    Code:
    activex
    netsvcs
    %windir%\system32\drivers\*.sys /lockedfiles
  • Now click the button.
  • Two reports will be generated:
    • OTL.txt <-- Will be opened
      Extras.txt <-- Will be minimized
  • Attach OTL.txt and Extras.txt to your next message. (How to attach)
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  #3  
Old 07-18-12, 18:11
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

problem OLT scans till it goes through firefox settings then it goes to (not responding) but the tdsskiller worked ill upload the killer log till olt works i have closed it through task manager wasnt doing anything
Attached Files
File Type: txt TDSSKiller.2.7.46.0_18.07.2012_19.00.52_log.txt (144.8 KB, 1 views)
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  #4  
Old 07-18-12, 18:13
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Default Re: certain programs freeze or not respond

Re-scan with TDSSKiller with the parameters you used before.
This time if TDSS File System appears, delete it!
Then attach the latest TDSSKiller log. (How to attach)

__

Retry OTL after you have completed the above.
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  #5  
Old 07-18-12, 18:35
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

i have deleted what you wanted it still freezes at firefox settings but im letting it run for a while to see if it goes through but heres your log you wanted
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File Type: txt TDSSKiller.2.7.46.0_18.07.2012_19.27.39_log.txt (146.3 KB, 1 views)
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  #6  
Old 07-18-12, 18:40
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Default Re: certain programs freeze or not respond

Ok.

You can also try the OTL scan while you are in Safe Mode with Networking. - See: How to start your computer in Safe mode with Networking
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  #7  
Old 07-18-12, 19:14
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

Even in safe mode it won't go past Firefox settings I can uninstall it if that could help?
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  #8  
Old 07-18-12, 19:17
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Default Re: certain programs freeze or not respond

Quote:
Originally Posted by Xnitro67 View Post
Even in safe mode it won't go past Firefox settings I can uninstall it if that could help?
Go ahead and try that. However, use this program to uninstall Firefox. => Revo Uninstaller
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  #9  
Old 07-19-12, 01:47
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

okay it scanned completely ill get the lastest version of firefox when were done but heres your txt files
Attached Files
File Type: txt OTL.Txt (255.2 KB, 3 views)
File Type: txt Extras.Txt (105.7 KB, 3 views)
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  #10  
Old 07-19-12, 14:57
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Default Re: certain programs freeze or not respond

These log are clean too but there are some Windows problems that I believe are causing the system to hang.

Try this because I need to get some more information.

__

Attached is export_RUN.zip
Inside is export_RUN.bat
Extract export_RUN.bat to your desktop
Now right-mouse click it and select Run as Administrator
Attach the 2 new logs on your desktop to your next message.
Attached Files
File Type: zip export_RUN.zip (401 Bytes, 7 views)
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Old 07-19-12, 15:12
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

yeah its should be clean cuz i use ccleaner and have bitdefender as the internet security but i did get rid of the windows virus 2012 my brother got me (looking for music) i mean the computer runs fine but it is a good idea to make sure its running as it should be but here are your logs
Attached Files
File Type: txt export_BROWSER.txt (5.3 KB, 1 views)
File Type: txt export_LANMAN.txt (129.5 KB, 1 views)
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  #12  
Old 07-19-12, 15:42
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Default Re: certain programs freeze or not respond

Well the main problem I'm trying to fix for you now is this:

Quote:
[ System Events ]
Error - 7/18/2012 8:08:42 PM | Computer Name = DavidLaptop-PC | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068

Error - 7/18/2012 8:09:32 PM | Computer Name = DavidLaptop-PC | Source = Service Control Manager | ID = 7001
Description = The Computer Browser service depends on the Server service which failed
to start because of the following error: %%1068
This is occurring practically every minute according to Extras.txt and I suspect is the culprit of browser related software being sluggish.

__

Backup Your Registry with ERUNT
  • Please download Erunt
  • Run the setup program to install ERUNT on your computer
Click Erunt.exe to backup your registry to the folder of your choice.

Incase something goes wrong with the below fix attempt, to restore your registry, go to the folder and start ERDNT.exe and that should undo the changes below

__

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Attached is LanmanServer.zip
Inside is LanmanServer.reg
Extract LanmanServer.reg to your desktop
Now double-click it and allow it to merge into the registry.
DO NOT REBOOT YOUR COMPUTER YET
Let me know if the merge was successful or not first.
Attached Files
File Type: zip LanmanServer.zip (3.9 KB, 5 views)
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  #13  
Old 07-20-12, 05:13
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

yes the merge was successful
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  #14  
Old 07-20-12, 12:34
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Default Re: certain programs freeze or not respond

Delete your old export_LANMAN.txt from your desktop
Now run the export_RUN.bat again and attach the new export_LANMAN.txt
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  #15  
Old 07-20-12, 12:46
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

here you go
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File Type: txt export_LANMAN.txt (49.7 KB, 2 views)
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  #16  
Old 07-20-12, 13:32
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Default Re: certain programs freeze or not respond

Now run the attached ev_clear.bat
It should run very quickly and close itself, no log produced.

Then reboot your computer, let me know if everything is still OK upon reboot.
Attached Files
File Type: zip ev_clear.zip (330 Bytes, 10 views)
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  #17  
Old 07-20-12, 14:02
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

i checked the things that had the issue doesnt do it anymore thanks installed the latest version of firefox and it doesnt freeze up. what about the wireless thing im not sure if you did anything to it but it still shows this
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  #18  
Old 07-20-12, 14:18
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Default Re: certain programs freeze or not respond

Can you take a picture of all your tray icons?

It might be because you have a few extra network connections:

Code:
Wireless LAN adapter Wireless Network Connection 3
Wireless LAN adapter Wireless Network Connection 2
Wireless LAN adapter Wireless Network Connection <== what you're currently connected to
Ethernet adapter Bluetooth Network Connection
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  #19  
Old 07-20-12, 14:29
Xnitro67 Xnitro67 is offline
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Default Re: certain programs freeze or not respond

i dont see how it would matter but heres the icons with networks picture
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  #20  
Old 07-20-12, 14:41
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Default Re: certain programs freeze or not respond

Interesting. If you think it's a problem, seek additional help in the Software or Networking forum.

__

If you are not having any other malware related problems, it is time to do our final steps:
  • Any programs we had you download and/or install can be removed at this time.
  • If we had you download and run ComboFix, here is how to uninstall it:
    • Press and hold the Windows key and then press the letter R on your keyboard.
    • This opens the Run dialog box.
    • Copy and paste the below text inside the text-field:
      • "%userprofile%\desktop\ComboFix" /uninstall
    • Now press ENTER
    • ComboFix will extract its files one last time and you should receive a notification that ComboFix has been uninstalled shortly after.
  • You can re-enable your Disk Emulation software at this time via DeFogger.
  • If we had you create or download a registry patch or "fix" script, these can be deleted at this time.
  • Go into the C:\MGtools folder and run the MGclean.bat file to remove additional traces of our tools.
  • Now we will toggle System Restore to remove any infected system restore points.
  • Lastly, here is a guide to protect you from future infections: How to Protect yourself from malware!
  • Be safe
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Xnitro67 (07-20-12)
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