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  #1  
Old 08-12-12, 16:27
RainbowDash RainbowDash is offline
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Default How do I get rid of Claro Search engine.

http://forums.majorgeeks.com/showthread.php?t=262820
I cannot reply to that thread but I have preformed all steps up to the otl.txt
the file should be attached and somebody please help me get rid of claro.
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File Type: txt OTL.Txt (250.2 KB, 4 views)
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  #2  
Old 08-12-12, 19:37
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Default Re: How do I get rid of Claro Search engine.

Welcome to MajorGeeks, RainbowDash

From Programs and Features (via Control Panel), please uninstall the below:
  • Babylon Toolbar (if present)
  • Java(TM) 6 Update 31

Fix items using OTL by OldTimer

Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Copy the text in the code box below and paste it into the text-field.
Code:
:otl
IE - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.claro-search.com/?affID=112542&tt=090812_clr_3212_2&babsrc=HP_ss&mntrId=50d20b0f00000000000090e6ba4daec6
IE - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.roblox.com/Default.aspx
IE - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://www.claro-search.com/?q={searchTerms}&affID=112542&tt=090812_clr_3212_2&babsrc=SP_ss&mntrId=50d20b0f00000000000090e6ba4daec6
IE - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O2 - BHO: (no name) - MRI_DISABLED - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-1802727379-3288547721-2823175230-1000\..\Toolbar\WebBrowser: (no name) - {9D425283-D487-4337-BAB6-AB8354A81457} - No CLSID value found.
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Java Plug-in 1.6.0_31)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Java Plug-in 1.6.0_31)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab (Java Plug-in 1.6.0_31)
[2012/08/11 22:40:25 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Roaming\Babylon
[2012/08/11 22:40:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Babylon
@Alternate Data Stream - 110 bytes -> C:\ProgramData\Temp:90EE3BE1
:files
dir "C:\Program Files (x86)\Vid-Saver" /c
:commands
[reboot]
[resethosts]
Now click the button.
If the fix needed a reboot please do it.
Click the OK button (upon reboot).
When OTL is finished, Notepad will open. Close Notepad.
A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
Attach this log to your next message. (How to attach)
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  #3  
Old 08-12-12, 23:04
RainbowDash RainbowDash is offline
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Default Re: How do I get rid of Claro Search engine.

here it is and should I re download java? if you could put a link (if needed to redownload) so I dont get viruses again :s
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File Type: log 08122012_185013.log (11.4 KB, 6 views)
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  #4  
Old 08-12-12, 23:15
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Default Re: How do I get rid of Claro Search engine.

Now install the current version of Sun Java from: here

__

Are you still experiencing Claro Search engine problems or any other malware related issues?
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  #5  
Old 08-12-12, 23:40
RainbowDash RainbowDash is offline
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Default Re: How do I get rid of Claro Search engine.

No I am not!
Thank you x 9001

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sorry for spam :3 but really thank you.
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  #6  
Old 08-13-12, 00:40
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Default Re: How do I get rid of Claro Search engine.

No problem. Be safe
Recommended reading: How to Protect yourself from malware!
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  #7  
Old 08-13-12, 01:03
RainbowDash RainbowDash is offline
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Default Re: How do I get rid of Claro Search engine.

hang on
Claro search popped up again
My browser is google chrome I already went into settings set it to google removed claro and re set home page
halp :<
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  #8  
Old 08-13-12, 01:36
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Default Re: How do I get rid of Claro Search engine.

Since it's Chrome you should try uninstalling and reinstalling Chrome.
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  #9  
Old 08-22-12, 01:43
RainbowDash RainbowDash is offline
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Default Re: How do I get rid of Claro Search engine.

I promise ill never get another searchengine again
I got Mystart downloaded on accident and I tried uninstalling and reinstalling chrome . so once more Please help.
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  #10  
Old 08-22-12, 02:20
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Default Re: How do I get rid of Claro Search engine.

Rescan with OTL and attach the latest log.
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