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Old 08-19-12, 01:13
sherylp sherylp is offline
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Default Acer Laptop keeps turning off

Hi guys

I have an Acer Aspire 5742 (I think) that keeps turning off with no warning or anything. I will be using it once second and then it just switches off straight to black screen.

I'm not sure if it's overheating or some other reason.

Any ideas?

Thanks
Sheryl
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  #2  
Old 08-19-12, 03:32
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falconattack falconattack is offline
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Default Re: Acer Laptop keeps turning off

Quote:
Originally Posted by sherylp View Post
Hi guys

I have an Acer Aspire 5742 (I think) that keeps turning off with no warning or anything. I will be using it once second and then it just switches off straight to black screen.

I'm not sure if it's overheating or some other reason.

Any ideas?

Thanks
Sheryl
Hi fellow

Do you turn it on after 5 minutes again ?
What is the surface in which is your laptop placed ?
What is your hdd free space ?

At the bottom of the laptop there is a label like this

http://www.laptoppal.co.uk/wp-conten...del_number.jpg

you must give us the information about product and model number
  #3  
Old 08-19-12, 03:46
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok on that sticker the model is:

Aspire 5742G

The laptop is on a table, so hard surface.

Free space, I'm not sure if I'm looking in the right place, but I think 2.3GB
  #4  
Old 08-19-12, 04:06
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falconattack falconattack is offline
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Default Re: Acer Laptop keeps turning off

Quote:
Originally Posted by sherylp View Post
Ok on that sticker the model is:

Aspire 5742G

The laptop is on a table, so hard surface.

Free space, I'm not sure if I'm looking in the right place, but I think 2.3GB
First thing

you must place two books one on the left and other one the right to lift up your laptop , after that the fan of the laptop will works better than now

Second thing

you must navigate to Start - Computer looking for hdd capacity

go for it
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  #5  
Old 08-19-12, 04:13
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok got it... 236GB free
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Old 08-19-12, 04:20
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falconattack falconattack is offline
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Default Re: Acer Laptop keeps turning off

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Originally Posted by sherylp View Post
Ok got it... 236GB free
You could download this

http://majorgeeks.com/HWMonitor_d5842.html

checking the temperatures of your laptop
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Old 08-19-12, 04:44
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok downloaded and installed

Not sure which numbers I should be looking for
  #8  
Old 08-19-12, 05:07
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok I see minimum and maximum and what the temp is and they are all in normal range.

The laptop feels ok at the moment too, would be interesting to see if those temps go up when the laptop feels hotter.

When it does turn off it feels quite hot around the air vent area
  #9  
Old 08-19-12, 05:37
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falconattack falconattack is offline
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Default Re: Acer Laptop keeps turning off

Quote:
Originally Posted by sherylp View Post
Ok I see minimum and maximum and what the temp is and they are all in normal range.

The laptop feels ok at the moment too, would be interesting to see if those temps go up when the laptop feels hotter.

When it does turn off it feels quite hot around the air vent area
Do you raise the laptop ?
If your room is hot your laptop will be hot too
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  #10  
Old 08-19-12, 05:42
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

No I don't usually have it raised. The room is hot in the evenings when the heater is on, but not during the day and it has still done this during the day. It's only the last few days that it's started doing it.
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Old 08-19-12, 06:52
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Do you use dustoff from the outside or do I need to open it up to clean the vents?
  #12  
Old 08-19-12, 07:28
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok I will give that a go I think.

Thanks for the help falconattack and gloozit

Fingers crossed this will fix the problem

Thanks
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  #13  
Old 08-22-12, 04:22
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok, is it possible that it is a problem with the video card and if so what can I do about it.

Yesterday I had my laptop running all day without it turning off. My kids didn't play Minecraft yesterday.

I have noticed that it usually turns off after they've been playing Minecraft.

Today my son downloaded a game called Arma 2. The laptop turned off 3 times and felt incredibly hot while he was playing this game.

Is there anything that I can do to enable these games to run without causing overheating?
  #14  
Old 08-22-12, 07:27
sherylp sherylp is offline
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Default Re: Acer Laptop keeps turning off

Ok, I ran that requirements thing, it says my computer can run it.

On the scale I'm about a quarter way between minimum and recommended.

Maybe I'll give it a big clean with the compressed air like you suggested and possibly try a cooler.

Thanks
  #15  
Old 08-25-12, 05:52
Dumb_Question Dumb_Question is offline
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Default Re: Acer Laptop keeps turning off

A program called SpeedFan will probably give the temperature of your GPU as well as other things (CPU, hard disk).
Another (older ?) program, MBM5 [motherboard monitor 5], might also give you a log file of temperatures of your CPU so that you can see what the temperature has been when you are performing different tasks like playing Minecraft or ama
Both are are available as downloads from this site.

Dumb_Question
25.August.2012
Compaq Presario S5160UK DT261A under XP/SP3
Processor - Celeron 2.7 GHz
Motherboard - MSI MS-6577 v2.1
RAM - 1GB + 512MB (1GB +1GB max) DDR PC2700
PSU - Octigen 300W model 10270PSOTG ('upgraded' from original Bestec 250W PSU [in 2011?])
Nvidia GeForce 6200 graphics card in AGP slot.
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