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Old 08-28-12, 12:36
Kmcc88 Kmcc88 is offline
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Default Trojan.0access

I've ran malwarebytes and tried every way I can think of to get rid of it from what things I've read it varies by each computer. I've been dealing with this for weeks thinking it was just another crappy outbreak of spyware or whatever I've paid bills, checked my bank account and etc. Now that I'm tired of dealing with it I am freaking out cause I've done all of that!
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Old 08-28-12, 12:47
Kmcc88 Kmcc88 is offline
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Default Re: Trojan.0access

Log from malwarebytes
Attached Files
File Type: txt mbam-log-2012-08-28 (13-30-04).txt (1.9 KB, 1 views)
Old 08-28-12, 14:15
Kmcc88 Kmcc88 is offline
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Default Re: Trojan.0access

Now I've got all of the logs properly attached and ran in the correct order
Attached Files
File Type: log HitmanPro_20120828_1506.log (4.0 KB, 2 views)
File Type: txt mbam-log-2012-08-28 (14-51-43).txt (1.9 KB, 1 views)
File Type: txt RKreport[1].txt (3.0 KB, 2 views)
File Type: txt TDSSKiller. (115.3 KB, 1 views)
File Type: zip (221.8 KB, 1 views)
Old 08-29-12, 05:32
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Default Re: Trojan.0access

Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 6 detections:
  • [ZeroAccess][FILE] @ : C:\Windows\Installer\{deb07f10-e9c1-7dde-d580-6807b8622f3e}\@ --> FOUND
  • [ZeroAccess][FILE] @ : C:\Users\Administrator\AppData\Local\{deb07f10-e9c1-7dde-d580-6807b8622f3e}\@ --> FOUND
  • [ZeroAccess][FOLDER] U : C:\Users\Administrator\AppData\Local\{deb07f10-e9c1-7dde-d580-6807b8622f3e}\U --> FOUND
  • [ZeroAccess][FOLDER] L : C:\Users\Administrator\AppData\Local\{deb07f10-e9c1-7dde-d580-6807b8622f3e}\L --> FOUND
  • [ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> FOUND
  • [Susp.ASLR|Sig - ZeroAccess][FILE] services.exe : C:\Windows\system32\services.exe --> FOUND
Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Do not reboot your computer yet.

Rescan with HitmanPro
  • When it finds services.exe - Virusallow it to Replace by clicking the down arrow next to the detection and choosing Replace.
  • Leave any other detections alone (Ignore them).
  • Afterwards, click the Next button.
  • HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.
  • After reboot and when you are back in Windows, run another scan with HitmanPro and then attach the latest log.
  • Re run TDSSKiller and attach the resulting log.
  • Now rescan with RogueKiller - no fix - just a scan and attach log.

We then have a few broken services to deal with, but we'll focus on removing malware first.
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