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  #1  
Old 09-01-12, 11:13
GeneralElectric GeneralElectric is offline
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Unhappy FBI Virus - Can't get to safe mode

So, Somehow I contracted the FBI virus and it won't let me do anything. I cannot boot into safemode. When I hit F8 during startup, the boot menu comes up, but my arrow keys are disabled & I cannot select safemode - it makes me stay in the countdown to start windows normally. When in windows (with network disabled) I cannot access task manager. It has also somehow locked out my ability to use a flash drive (won't recognize - gives error that cannot be read). If I enable the network/internet I get the virus screenshot & can't do anything either. I even tried disabling the HDD as a boot up in BIOS and selected to start from disk first, but it seems to bypass that as well and boot straight into windows. I'm a pretty experienced computer user, but this thing is crazy! I'm running Win XP. Help!
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Old 09-01-12, 22:13
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chaslang chaslang is offline
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Default Re: FBI Virus - Can't get to safe mode

Welcome to Major Geeks!

You should try the below procedure.

The Kaspersky WindowsUnlocker utility to fight ransom malware

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Old 09-05-12, 10:14
GeneralElectric GeneralElectric is offline
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Default Re: FBI Virus - Can't get to safe mode

I made the Kaspersky disc. It loaded to the start screen when I restarted the computer, but my keyboard seems to be locked; so, I can't hit any keys to start kaspersky; so, it defaults to windows recovery, where I cannot choose to boot to safe mode (just like before) because the keyboard is locked out there as well. HELP!
Thanks.
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Old 09-05-12, 10:49
GeneralElectric GeneralElectric is offline
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Default Re: FBI Virus - Can't get to safe mode

Ok... So, I figured it might be a USB issue; so, I unplugged my USB keyboard and plugged in an old PS2 keyboard. Upon reboot, I was able to get into Kaspersky and run the registry cleaner as well as do a system scan. Should I now proceed to the Malware Removal Guide? Thanks.
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Old 09-05-12, 23:17
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chaslang chaslang is offline
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Default Re: FBI Virus - Can't get to safe mode

You're welcome.
Quote:
Originally Posted by GeneralElectric View Post
Should I now proceed to the Malware Removal Guide?
If you want to be sure you are clean then yes.
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