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#1
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hi geeks,
sorry, new to this hope i am posting in the right place. i am getting a white screen on boot up also in safe mode. i can only get safe mode with command prompt. i found a similar problem in a thread where they called it the ukash virus? it was suggested they do the frst.txt thing, so i did that and have attached (hopefully). not great at this stuff so i need step by steps...sorry. Thanks in advance for any advice. Adam |
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#2
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NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Attached is fixlist.txt
Now re-enter System Recovery Options. Run FRST64 and press the Fix button just once and wait. The tool will make a log on the flashdrive (Fixlog.txt). Please attach this to your next message. (How to attach) Now attempt to boot normally. ------------------------------- Re run FRST (no fix, just a scan) and attach the log. Let me know how things are running. You should ideally follow these procedures too to be thorough. READ & RUN ME FIRST. Malware Removal Guide
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adamc (09-20-12) | ||
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#3
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that's amazing. it booted fine. i will run the other stuff as you suggest. and back up some stuff...
i have attached the two logs. thanks so much for this. i am off to find the donate button, or equivalent. Adam |
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#4
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You are most welcome for the help.
Could you run FRST again properly please?Quote:
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#5
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awww and i was doing so well
![]() did it properly this time. |
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#6
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How is everything running?
Remember what I said: You should ideally follow these procedures too to be thorough. READ & RUN ME FIRST. Malware Removal Guide[/B]
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#7
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everything is still running great. I am running those procedures now. Do i need to attach logs?
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#8
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Yes please, I would prefer to be thorough and have a glance at them before confident enough to give any final steps.
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#9
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I think this is all of it.
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#10
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Fix items using RogueKiller.Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator) When it opens, press the Scan button Now click the Registry tab and locate this 1 detection:
Place a checkmark next to this item, leave the others unchecked. Now press the Delete button. When it is finished, there will be a log on your desktop called: RKreport[2].txt Attach RKreport[2].txt to your next message. (How to attach) Reboot the computer. re run RogueKiller again and attach the new log so I can see the item we removed is gone.
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#11
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Here they are.
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#12
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How is everything running currently?
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#13
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haven't noticed any problems since the initial fix. I think (hope) it is all good. How often should i run that series of programs?
Thanks again for all your help. Still can't believe it. Adam. |
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#14
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If you are not having any other malware problems, it is time to do our final steps:
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