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  #1  
Old 11-11-13, 06:41
Norgates Norgates is offline
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Default Bad experience with Rogue Killer

I wonder if I did something wrong.

I downloaded the recommended malware removal programs for XP and put them in a download folder that's not on the same partition as my OS. I thought I was downloading installation programs.

When I double-clicked on Rogue Killer to install it, it simply ran without my hitting the Scan button. It was not an English version.

At some point, it found a suspicious file and threw up a screen showing the normal interface of the program, including the Scan button as well as the name of the file it found, which was something in the Local Machine of the registry.

The program froze at this point and spun its wheels for a long and so I just clicked on the X of the program to turn it off and it disappeared.

It left a "quarantine" folder on the desktop but no "report".

I tried to run it again later and found that it was "still running", so I opened the Task Manager and turned it off there. I then ran it again and it ran right through without finding anything.

I lost my internet connection, tried another computer in my house and found that it was my computer that had lost the connection, so I returned the comp to an earlier restore point.

Questions:
Do you know why the program started before I could click on the Scan button?

Did it put the file in quarantine because I forced the shutdown?

Can I assume that the file it put into quarantine was necessary for my internet connection to function?*

* File name: Type: PUM / Keytype: HJ Desk / HKEY Local Machine

If the file is necessary for my internet connection to function, would that mean it is not a malware file? Or would it mean that my internet connection is dependent on the running of a malware file?
Thanks for your help.
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  #2  
Old 11-11-13, 07:04
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
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Default Re: Bad experience with Rogue Killer

Hi.
Quote:
When I double-clicked on Rogue Killer to install it, it simply ran without my hitting the Scan button.
Yes that's correct, it does a "pre scan" Once it has finished it's pre scan, you have a chance to press the "scan" button.
Quote:
It was not an English version.
Oh? Well, the developer, Tigzy, is French I believe, I don't know whether that has anything to do with it. What exactly do you mean, it was a non English version, were all the words in French?

Quote:
It left a "quarantine" folder on the desktop but no "report".
Where did you run RogueKiller from? Perhaps the log is there?
Quote:
Can I assume that the file it put into quarantine was necessary for my internet connection to function?*
No, not at all.

I can only suggest to you, that apart from the RogueKiller step, you do indeed run our full procedures, and attach all of the requested logs. We can then dig a little deeper.
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Old 11-13-13, 07:27
Norgates Norgates is offline
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Default Re: Bad experience with Rogue Killer

I found you can switch the language after you install Rogue Killer so now it's in English. I tried running it again, this time putting it on the desktop of the drive where my OS is. It finds the PUM Hijack and then hangs on a scan of C:userit. Since my OS is on F, I don't know why it's scanning C. I couldn't find any way to tell it to scan F.

Malware Bytes doesn't find anything.

I've hunted the internet upside-down and sideways for the problem I'm having and I haven't found a single entry relating to what I had.

My emails in my inbox took up a structure that looked like this:

Me, Fred
Sandy, Me
Me, Don, Me

I got rid of all the "Me"'s when I changed my password leading me to suppose it could have been a hack, but if so, I would have expected it to be happening to other people and be showing up in google searches.

Yahoo is making so many disasterous changes right now, that it could as well be a yahoo glitch as a hack. Even as a glitch, however, I would expect it to be showing up in the Yahoo questions. Unfortunately, it's not possible to reach Yahoo to ask them what it is.

The word "Me" then showed up inside an email of a different account where my name should be. If I hover over it, it shows my email address. It doesn't show up in the Header Info.

Before I bother you with a lot of scans, I will continue to look for the problem in the internet. My computer is not running any differently than it was and no one in my address book has reported getting unwanted linky emails.

Thanks for your help.
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  #4  
Old 11-13-13, 13:31
Kestrel13!'s Avatar
Kestrel13! Kestrel13! is offline
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Default Re: Bad experience with Rogue Killer

Quote:
Me, Fred
Sandy, Me
Me, Don, Me
My partner's Googlemail is set up the same way as your yahoo mail. My googlemail is different, but that's because I use a slightly different interface to my partner. So yes, upshot is, I think it's all normal.
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