Advice for a computer no-hoper please!

Hi, thanks for taking the time to read this.

Over the last few days I've been having serious probs with my internet....blocked web pages, undeletable (if that's even a word!) pop-up messages saying "THERE IS A PARASITE ON YOUR COMPUTER" and pointless web-search things on my toolbar. I have run a scan using the Hijack This utility and appear to have an infected computer. If people could suggest what I'm safe to delete here then I'd be really grateful.

Logfile of HijackThis v1.97.7
Scan saved at 03:45:30, on 10/04/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Save\Save.exe
C:\Apps\ActivBoard\MMKeybd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AOL 8.0g\aoltray.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Apps\ActivBoard\OSD.exe
C:\PROGRA~1\AOL6~1.0\waol.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\sllights.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Documents and Settings\Michael.COMPUTER.001\My Documents\My Received Files\hijackthis\HijackThis.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.freeserve.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freeserve.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1311.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\m3tsp8.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_10.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E0B9B5FE-B66E-4FB0-A1D9-726F0E743CFD} - C:\Program Files\Surfairy\SurfairyPP.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\Save\Save.exe
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0g\aoltray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSzeb005
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra button: Suggestions (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com
O16 - DPF: symsupportutil - https://www-secure.symantec.com/region/reg_eu/techsupp/activedata/symsupportutil.CAB
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0EB1CA3E-C9C7-42B6-8016-B0CBA435E291} (ImclCtl Class) - http://www.messenger.lycos.co.uk/messenger/client/ActiveXMsgrCore.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\system\IntraLaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{788060ED-9F74-4016-8A71-B10974049AED}: NameServer = 195.93.32.134

If this was posted in the wrong place then sorry!

But I'm reaaaaaaly at a loose end with this.

 

first, download ad-aware from http://www.majorgeeks.com/download506.html, install it and run it, then run Hijack This and post the log here.

 

hey No Hopper
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL


-- according to This Article this is adware. It also tells you how to get rid of it. Or better yet, download and run AdAware from MG and see if that gets rid of it. You can also read Major Attitude's post on spyware here for some very good advice.
Good Luck
Bill
edit: oop sorry Ace, didn' t mean to step on your toes

 

One of your worst problems is NewDotNet, which can be removed by Spybot search and Destroy
There are several others there as well so ive got to agree with the advice already given about Ad-Aware etc this will help to make your log file shorter and easier to read
Read this post ive recently made to save me typing it out again it relates to the link provided by BillH
http://www.majorgeeks.com/vb/showthread.php?t=31231