Mystery File / I'm ready to send my hijack this log file

[IceMaiden]

I do have most of the windows updates that I thought applied to my computer. Re: Internet Explorer Update, do you mean to IEBrowser 6.0? We used to have 5.0 and tried to upgrade to Internet Explorer 6.0 with Service Packs. It almost brought our whole computer down so we didn't think our computer was new enough to handle it. We removed it and got 5.5. Maybe we misinterpreted what happened but this also happened to my brother. I have been afraid to go to 6.0 since then. Can you comment on this?
The other mistake I made when trying to attach my log from Findit9xMe was just operator error in reading directions, not the computer. It should be attached this time.
Thanks, IceMaiden

Originally Posted by chaslang

You need to do what I mentioned way back in message #13. Without doing this, you are going to keep having problems! Do it now!

[chaslang]

Originally Posted by IceMaiden

I do have most of the windows updates that I thought applied to my computer. Re: Internet Explorer Update, do you mean to IEBrowser 6.0? We used to have 5.0 and tried to upgrade to Internet Explorer 6.0 with Service Packs. It almost brought our whole computer down so we didn't think our computer was new enough to handle it. We removed it and got 5.5. Maybe we misinterpreted what happened but this also happened to my brother. I have been afraid to go to 6.0 since then. Can you comment on this?
The other mistake I made when trying to attach my log from Findit9xMe was just operator error in reading directions, not the computer. It should be attached this time.
Thanks, IceMaiden

It is called Internet Explorer not IEBrowser and yes that is what I mean. I run it on many different Win98 systems with no problem. What is your Processor type and speed? How much RAM do you have?

do have most

Most is not all! You need ALL!

[Turcoloco]

Originally Posted by IceMaiden

P.S. I still would like to remove that Sidestep bar from Explorer Toolbar. I know it can be done because someone helped me removed one a year ago. I haven't been able to find the record of that posting.

Hello again IceMaiden, I can see Chas has been helping you with the infection and system patch process...anyhow, I just wanted reply to your 'PS' request about the Sidestep bar issue which I am sure Chas was going to handle in due time but I wanted to let you know that my downloading the free ToolbarCop from MG, you can disable/delete that entry from IE tool bar, ok? It is a stand-alone utility meaning you don't have to install it and it is fairly straightforward to use but if you need help just let us know.

Take care.

[IceMaiden]

Success! I used the ToolBar Cop download and Sidestep is gone from the Toolbar. Thanks so much for helping with this. Ice Maiden

[IceMaiden]

I have 160 Ram and My processor is AMO-K6-2/333. I am ready to update to the Internet Explorer 6.0 if you think my processor can handle it. Thank you. IceMaiden

[Turcoloco]

Originally Posted by IceMaiden

I have 160 Ram and My processor is AMO-K6-2/333. I am ready to update to the Internet Explorer 6.0 if you think my processor can handle it. Thank you. IceMaiden

Since you are using Windows98, 160MB RAM is plenty for most anything and upgrading to Internet Explorer 6 with all service packs should not pose any problems.
I am glad to hear you got rid of the sidestep nuisance...good job!

[IceMaiden]

I installed successfully the Internet Explorer 6.0 and all of the updates. The only ones I didn't add were
all of the languages, agent 2.0, Reg.Wizard Update, and Euro Conversion Tool. Do I need to add those as well? I haven't had any problems from the new browser. Improvements are that I can now run DiscScan without error and Defrag without it stopping. However, the miracle was shortlived on shutting down. Once in a while it reboots without a problem. Sometimes, you can restart it with ctrl/alt/delete but most often it says: a fatal exception has occurred. push any key and if you do this it goes to the blue screen with all the strings running down it and you have to shut down from the button on the back of the processor. After doing this, it starts up just fine. It's just the shutdown.I will continue to go thru the steps offered by Microstart Troubleshooter but if you have any other ideas I would appreciate it. I have also taken everything out of start-up including Norton's and I have uninstalled the printer and the scanner. Thanks again, Ice Maiden

[Turcoloco]

Originally Posted by IceMaiden

I installed successfully the Internet Explorer 6.0 and all of the updates. The only ones I didn't add were
all of the languages, agent 2.0, Reg.Wizard Update, and Euro Conversion Tool. Do I need to add those as well? I haven't had any problems from the new browser. Improvements are that I can now run DiscScan without error and Defrag without it stopping. However, the miracle was shortlived on shutting down. Once in a while it reboots without a problem. Sometimes, you can restart it with ctrl/alt/delete but most often it says: a fatal exception has occurred. push any key and if you do this it goes to the blue screen with all the strings running down it and you have to shut down from the button on the back of the processor. After doing this, it starts up just fine. It's just the shutdown.I will continue to go thru the steps offered by Microstart Troubleshooter but if you have any other ideas I would appreciate it. I have also taken everything out of start-up including Norton's and I have uninstalled the printer and the scanner. Thanks again, Ice Maiden

Hi IceMaiden, I am not sure what Chaslang or PP will suggest but I don't believe you need any of those add-ons you mentioned up above, so it is ok if you didn't d/l and install them. For the shutdown issue, have you tried downloading and applying the Windows98 shutdown supplement I mentioned a few posts ago? Try that if you have not (even if you did apply it, after the updates you might have to re-do it).

[chaslang]

Originally Posted by Turcoloco

Hi IceMaiden, I am not sure what Chaslang or PP will suggest but I don't believe you need any of those add-ons you mentioned up above, so it is ok if you didn't d/l and install them. For the shutdown issue, have you tried downloading and applying the Windows98 shutdown supplement I mentioned a few posts ago? Try that if you have not (even if you did apply it, after the updates you might have to re-do it).

I agree with Tuurcoloco! You don't need the other updates.

As far as shutdown issues! You need to finish working thru the links that he and I gave you. Note I suspect a possible hardware/driver conflict. I have seen many cases where this shutdown problem existed and systems were fully updated and all apparent suggestions from MS were tried accept changing out hardware. And in all of the cases it was the a hardware conflict of some sort. In most cases, it was a dial-up modem board conflict that for some reason (even with lastest modem drivers) was not truly supported. In a few cases there were problems with a Network Interface Card (NIC) that was being used.

How do you connect to the internet? Is it via dial-up? If so, you could try removing internal modem and experimenting to see if it always shuts down with out the modem being installed. Obviously you would not be able to connect to the internet but you can run other things.