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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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Old 02-22-05, 10:10
leah leah is offline
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Default trend micro virus scan-cannot delete files

I am following your directions to get rid of viruses including the Home Search Assistent. I ran the Trend Micro Online Virus Scan. It showed 14 non-cleanable or cannot access files. I tried deleting the non-cleanable files but I get error 1026. I have Win98. Please help!
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Old 02-22-05, 12:28
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bjgarrick bjgarrick is offline
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Default Re: trend micro virus scan-cannot delete files

Quote:
Originally Posted by leah
I am following your directions to get rid of viruses including the Home Search Assistent. I ran the Trend Micro Online Virus Scan. It showed 14 non-cleanable or cannot access files. I tried deleting the non-cleanable files but I get error 1026. I have Win98. Please help!
You should not be running HSA unless your having problems with the HomeSearch hijacker.

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


After doing ALL of the above if you still have a problem:

Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT


We are very busy here at MajorGeeks.Com PhilliePhan, Chaslang or myself with check back when time permits.!
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