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  #1  
Old 05-18-05, 04:43
nanouk77 nanouk77 is offline
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Default My computer seems to be freezing

hi.
i just bought a new online game and installed it with no problems. When i try to play it, after 2-4 minutes the screen will go black and i have to switch off my p.c.
After reboot, if i let chkdsk run, it will freeze after a certain amount of time. Again, forcing me to switch off the p.c. I dont know if chkdsk is actually freezing or if its just taking a hell of a long time to do anything. I once left it overnight and it had not moved!

My P.C's specs are:

CPU - pentium 4e, 3400mhz
RAM - 1 gb
hard drive - 200gb
OS - XP with SP2

Thanks very much!
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  #2  
Old 05-18-05, 05:17
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kadavill kadavill is offline
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Default Re: My computer seems to be freezing

Try uninstalling and reinstalling display driver.
Check for device conflicts,do a dxdiag.
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  #3  
Old 05-18-05, 05:25
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

thanks for the prompt reply.
I ran dxdiag, no problems reported.
I dont want to sound to sound niave, but how do i reinstall the display drivers? :
Thanks
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  #4  
Old 05-18-05, 05:33
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Default Re: My computer seems to be freezing

Does this occur only for this game?
Did you check for device conflicts and did you get any error messages?
What graphic card do you have?
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Old 05-18-05, 05:40
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

my graphic card is radeon 9800 series.
I checked for device conflicts using dxdiag and found under the "network" button the following message:

"The file dpmplay.dll needed for the service provider "Play on HEAT" is missing
You should reinstall DirectX to get the latest version."

That is the only error message i get

the problem only occurs for this game, and i had a similar problem about 6 months ago for another online game.
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Old 05-18-05, 05:53
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Default Re: My computer seems to be freezing

Reinstall DirectX as sugested, the dll may be needed for network play.
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Old 05-18-05, 06:01
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

sorry to sound like a right nugget, but how do i reinstall directx? :o
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Old 05-18-05, 06:07
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Default Re: My computer seems to be freezing

http://www.microsoft.com/downloads/d...displaylang=en
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Old 05-18-05, 06:19
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

reinstalled directx as requested.
I ran the game, after 2 mins error message popped up saying:

"VPU recover
VPU recover has reset your graphics accelerater as it was no longer responding to graphic driver commands.

Send error report dont send"

I clicked "Send" went back to the game for 2 mins then the screen went black and the computer reset. Help!

Thanks
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  #10  
Old 05-18-05, 06:42
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Default Re: My computer seems to be freezing

VPU recover TRIES to prevent reboots,the vpu recover kicks in when graphic processor is unable to handle driver commands.
You may need to reinstall your ATI driver.Which game is this?
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Old 05-18-05, 06:46
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

the game is guild wars.
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  #12  
Old 05-18-05, 06:50
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Default Re: My computer seems to be freezing

Can you check if the graphic card is overheating?
Is guild wars the most demanding 3d game you have?
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  #13  
Old 05-18-05, 06:56
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

my p.c. dosent feel hot ( i apologise if there is another way of telling if its overheating)
Guild Wars is probably the most demanding game ive got.
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  #14  
Old 05-18-05, 07:13
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Default Re: My computer seems to be freezing

Use Everest or another system information software to find the temp.
You can post this in the hardware section as well.
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  #15  
Old 05-18-05, 07:14
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Default Re: My computer seems to be freezing

Do you have ATI overdrive?
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  #16  
Old 05-18-05, 07:30
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

ive ran eversoft but cant find the temp.

ive no idea if ive ati overdrive, ive ran search with no results.
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  #17  
Old 05-18-05, 07:36
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Default Re: My computer seems to be freezing

What ATI driver are you using?
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  #18  
Old 05-18-05, 07:44
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Default Re: My computer seems to be freezing

In control panel>display>settings>advanced>adapter>properties
What are in the general,resources and driver tabs?
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  #19  
Old 05-18-05, 07:45
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

ati multimedia
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  #20  
Old 05-18-05, 07:53
nanouk77 nanouk77 is offline
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Default Re: My computer seems to be freezing

general : radeon 9800 series
device type: display adapters
manufacturer: ati technologies
location : PCI bus 1, device 0, function 0
Device status: This deviec is working properly

Driver:
Driver provider: ATI technologies Inc.
Driver Date: 05/15/2004
Driver Version: 6.14.10.6451
Digital Signer: Microsoft Windows hardware Compatibility Publ

resources
no conflicts
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