Tower shuts down

I will be up and running just fine all of a sudden tower sutsdown green power light goes out yellow activity light stays on have to manually restart sometimes it will restart sometimes not. I have replaced CPU, ran motherboard test ,system test, hard drive test,every thing appears to be fine can find no logical explanation for this problem could it be power supply going bad? Clyde

Computer Profile Summary
Computer Name: Your-lk4rlmsu41 (in MSHOME)
Profile Date: Tuesday, October 04, 2005 1:16:06 PM
Advisor Version: 7.0t
Windows Logon: Owner


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Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Compaq Presario 061
System Serial Number: MXM3370NZC
Enclosure Type: Other
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: TriGem Computer Inc. Glendale motherboard
BIOS: Phoenix Technologies 3.21 07/16/2003
Drives Memory Modules c,d
80.01 Gigabytes Usable Hard Drive Capacity
66.40 Gigabytes Hard Drive Free Space

LITE-ON COMBO LTC-48161H [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST380012A [Hard drive] (80.03 GB) -- drive 0, s/n 3JV46ZXF, rev 4.06, SMART Status: Healthy 504 Megabytes Installed Memory

Slot 'J5G3' has 512 MB
Slot 'J5G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 74.97 GB 65.43 GB free
d: (FAT32 on drive 0) 5.04 GB 971 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 10/04/2005 9:51:53 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never


Marks a disabled account; Marks a locked account CAPTURE FAX BVRP on NUL:
Lexmark X74-X75 on USB001
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Standard floppy disk controller
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
Gateway EV700 [Monitor] (15.7"vis, s/n LIC04630458, November 2000)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Communications Other Devices
Lucent Win Modem


Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.254.1 / 24
Gateway: 192.168.254.254
Dhcp Server: 192.168.254.254
Physical Address: 00:40:2B:61:B95

Networking Dns Server: 192.168.254.254
Lexmark X74-X75
Veo Web Camera
Compaq PS2 Keyboard (2K - 3)
PS/2 Compatible Mouse
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 11.00
Virus Definitions Version 09/28/2005 Rev 7
Last Disk Scan on Thursday, September 15, 2005 2:09:02 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/13/2005 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 12/27/2004 (details...)
M886903 on 02/10/2005 (details...)
Internet Explorer 6
SP1
KB889293-IE6SP1-20041111.235619 on 12/22/2004 (details...)
Internet Explorer
SP2 (SP2)
Step By Step Interactive Training
SP2
KB898458 on 09/15/2005 (details...)
Windows XP
SP2
KB811113[SP] on 12/22/2004 (details...)
SP3
KB834707 on 12/27/2004 (details...)
KB867282 on 02/11/2005 (details...)
KB873333 on 02/11/2005 (details...)
KB873339 on 12/22/2004 (details...)
KB885250 on 02/11/2005 (details...)
KB885835 on 12/22/2004 (details...)
KB885836 on 12/22/2004 (details...)
KB886185 on 12/27/2004 (details...)
KB887472 on 02/11/2005 (details...)
KB887742 on 02/24/2005 (details...)
KB888113 on 02/11/2005 (details...)
Windows XP
SP3 (continued)
KB888302 on 02/11/2005 (details...)
KB890046 on 10/03/2005 (details...)
KB890047 on 02/11/2005 (details...)
KB890175 on 01/13/2005 (details...)
KB890859 on 04/16/2005 (details...)
KB890923 on 04/16/2005 (details...)
KB891781 on 02/11/2005 (details...)
KB893066 on 04/16/2005 (details...)
KB893086 on 04/16/2005 (details...)
KB893756 on 09/15/2005 (details...)
KB893803 on 04/16/2005 (details...)
KB893803V2 on 09/14/2005 (details...)
KB894391 on 09/15/2005 (details...)
KB896344 on 10/03/2005 (details...)
KB896358 on 09/15/2005 (details...)
KB896422 on 09/15/2005 (details...)
KB896423 on 09/15/2005 (details...)
KB896428 on 09/15/2005 (details...)
KB896727 on 09/15/2005 (details...)
KB898461 on 09/14/2005 (details...)
KB899587 on 09/15/2005 (details...)
KB899588 on 09/15/2005 (details...)
KB899591 on 09/15/2005 (details...)
KB901214 on 09/15/2005 (details...)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 09/13/2005 Microsoft Security Bulletin Summary)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


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Software Licenses [Back to Top]


Symantec Corp - Internet Worm Protection 1
Symantec Corporation - Norton AntiVirus 2005 1
Symantec Corporation - Norton WMI Update 1
Symantec Corp - Symantec 1
Symantec Corporation - SymNet 1

Software Versions (mouse over * for details, click * for location) [Back to Top]
ABBYY (BIT Software) - FineReader Version 5.0.0.452 (private) *
Adobe Photoshop Album Version 1.0.50.0 *
Adobe Reader Version 6.0.0.2003051900 *
Alcor Micro Sunkist Version 1, 0, 0, 6 *
America Online Inc. - AOL On Desktop Version 1, 0, 0, 73 *
America Online, Inc. - AOL Instant Messenger Version 5.9.3861 *
Application CD Creator Version 0, 0, 2, 43 *
Belarc, Inc. - Advisor Version 7.0t *
BVRP Software - ePhoneTools Version 4.00 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
CompuServe Interactive Services, Inc. - 4114.123a Client Version Version 7.0.0.0 *
Corel Clipbook Version 11.245 *
Corel Corporation Limited - PerfectScript 11 Version 11.0.0.233 *
Corel Corporation Limited - Quattro(R) Pro 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect (R) Office 11 Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect XML Project Designer Version 11.0.0.233 *
Corel Corporation Limited - WordPerfect(R) 11 Version 11.0.0.233 *
Corel Writing Tools Version 10.0.0.800 *
Corel(R) Presentations (TM) 11 Version 11.0.0.233 *
CorelDRAW(R) Version 11.217 *
CorelDRAW(R) Version 11.245 *
Download Driver *
EMusic *
EnrWiz Application Version 1, 0, 0, 1 *
FUJI PHOTO FILM CO., LTD. - FinePixViewer Version 4, 1, 0, 1 *
FUJI PHOTO FILM CO., LTD. - RAF FILE CONVERTER EX Version 1, 1, 0, 0 *
FUJI PHOTO FILM CO., LTD. - Registry Shaver Version 3.0.0.4 *
FUJI PHOTO FILM CO.,LTD. - FinePixViewer Version 4.1.0.1 *
Hewlett Packard - AOL Launcher Version 1, 0, 0, 6 *
Hewlett Packard - MSN Launcher Version 1, 0, 0, 1 *
Hewlett-Packard - HP Service Delivery Platform Version 2,1,0,841 *
Hewlett-Packard - HP ToggleClient Version 1, 0, 0, 1 *
Hewlett-Packard - HPSysInfo Version 7.3.0.0 *
Hewlett-Packard Co. - Cloaker, Cloaker, Cloaker! Version 3, 0, 0, 0 *
Hewlett-Packard Company - AutoRun Version 4, 8, 0, 0 *
Hewlett-Packard Company - hpsysdrv Version 1, 7, 0, 0 *
Hewlett-Packard Company KBD EXE Version 1.0.2.0 *
Inno Setup Version 51.15.0.0 *
Intel(R) Common User Interface Version 7.0.0.3943 *
InterVideo Inc. - WinDVD Application Version 4.0 *
javaw.exe *
Lavasoft Ad-Aware SE VI.Second Edition *
Lexmark Inkjet Printer Version 1.0.0.0 *
Lexmark International Inc. - AIO exe Version 1.0.6.0 *
Lexmark International, Inc. - Button Manager Executable Version 1.0.6.0 *
Lexmark International, Inc. - MarkVision for Windows (32 bit) Version 7.4 *
Lexmark Photo Editor Version 1.0.6.0 *
Lexmark X74-X75 Version 1.0.6.0 *
Microsoft (R) .NET Framework Version 1.1.4322.2032 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft AntiSpyware (Beta 1) Version 1.00.0615 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Interactive Training Version 3, 5, 0, 117 *
Microsoft Money Version 11.00.0716 * Microsoft Plus! Digital Media Edition Version 1.00.00.2301 *
Microsoft(R) Windows Media Player Version 10.00.00.3646 *
Microsoft® Fax Server Version 5.2.1776.0 *
Microsoft® Works 7.0 Version 7.02.0628.0 *
MindVision Software - Installer VISE Version 3.1.1 *
MUSICMATCH Jukebox Version 7.50.1070 *
My Yahoo *
NeoPlanet NdaLoader Version 1, 0, 0, 618 *
Networking Configuration Guide.lnk Version 1.0.1205.0 *
Novell, Inc., c/o Corel Corporation Limited - QuickFinder Component 11 Version 11.0.0.233 *
NVIDIA Driver Helper Service, Version 44.03 Version 6.14.10.4403 *
OPShellA.exe *
Parsons Technology - Family Lawyer 2000 Version 10, 0, 0, 0 *
Parsons Technology - The Plain-Language Law Dictionary Version 2.0a *
PC System Recovery Version 2, 2, 0, 1 *
PC-Doctor *
PCTools - Registry Mechanic Version 4.00.0100 *
piolch Module Version 1, 0, 0, 1 *
PREVIEWCLIENT Application Version 6.2.3 (Build 66R) *
Python extension Version 2.2.0.146 *
python.exe *
pythonw.exe *
RealNetworks, Inc. - RealPlayer (32-bit) Version 0.1.0.3249 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 6.0.12.1059 *
RealNetworks, Inc. - RealPlayer (32-bit) Version 7.0.0.2598 *
RecordNow Version 6.0.0 *
Recovery Tools CD LauncherCreator Application Version 5, 0, 0, 1 *
SEARCH Application Version 1, 0, 0, 1 *
shortcut Application Version 1, 0, 0, 5 *
Softex OmniPass Service *
Softex OmniPass Version 1, 0, 0, 1 *
SoftThinks - Application Recovery Program Version 5, 0, 1, 4 *
Sonic Update Manager Version 1.0.0.1 *
SpamSubtract from interMute Version 1,0,0,66 *
Speedbit Ltd. - DAP Uninstall Version 7, 5, 0, 9 *
SpeedBit Ltd. - DAP Update Version 7, 5, 0, 7 *
Speedbit Ltd. - Download Accelerator Plus (DAP) Version 7, 5, 0, 9 *
SpywareGuard LiveUpdate Version 2.02.0001 *
SpywareGuard Version 2.02.0001 *
Sun Microsystems, Inc. - Java(TM) 2 Platform Standard Edition 5.0 Update 4 Version 5.0.40.5 *
Support.com Scheduler and Command Dispatcher Version 5,5,624,0 *
SupportSoft, Inc. - bcont Module Version 6,1,87,0 *
Symantec Core Component Version 1, 8, 54, 478 *
Symantec Corporation - AutoProtect Version 9.4 *
Symantec Corporation - Client and Host Security Platform Version 103.0.4.3 *
Symantec Corporation - LiveUpdate Version 2.6.14.0 *
Symantec Corporation - Norton AntiVirus Version 11.0.9 *
Symantec Corporation - SPBBC Version 1,0,1,47 *
Symantec Security Drivers Version 5.4 *
Symantec Shared Components Version 3.1 *
Syntrillium Software Corporation - Microsoft Plus! Digital Media Edition, Analog Recorder Version 1.00 *
Tavex Ltd., Kyiv, Ukraine - Live Billiards Version 1. 2. 9. 13 *
Veo Digital Studio *
Viewer.exe *
WebLink Application Version 2.00.00 *
WildTangent Game Loader Version 5.0.0.190 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
WordPerfect(R) File Conversion Utility *
Yahoo! Inc. - YShortcut Application Version 1, 0, 0, 1 *
Yahoo! Messenger Version 7,0,0,437 *

--------------------------------------------------------------------------------

* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.

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Intermittent problems like the one you are describing often are the result of power issues. If you would like to test your PSU, get your hands on a nice multimeter. Set it into the voltmeter setting with a range of about 20V. Take the black lead and set it into a spare black lead from your PSU. Take the red multimeter lead and place it into the red lead on the power connector. This should produce a voltage of 4.5V to 5.5V. Then the red lead to a yellow wire. This should produce a voltage of 10.8V to 13.2V.

 

You do realise that you have posted product keys and serial numbers?

And please don't copy and paste logs. It makes the page too long. Post them as attachments, and without serial numbers.

 

I took the readings and red lead tests at 5.1 and yellow lead at 11.9 My power supply is a HiPro with max output of 250 watt is it possible it is overloading?

 

Did not know I wa posting all that info I tried to do it as an attachement but could not get it to upload in txt format. First time I have used the Belarc program or posted a log. Thanks will ask next time best way to do it.

 

These values seem fine.
http://forums.majorgeeks.com/showthread.php?t=74235
Try following some of the steps I've described in this thread. You've already got the first down.