I still don't know whats wrong...please please help

[Helena]

Hello,
I've been working on my computer for hours trying to fix it and rid it of spyware. Winfixer and other popups kept popping up, so I ran all of the programs and did the steps to get rid of them. I still have an unusual amount of popups, though, so I'm not sure if it is gone or not. Also, my computer had a hard time starting up in safemode. it was basically a blank screen...but i still found a way to run the spyware scans. can you look at my Hijack This logfile and maybe see whats up?
Thank you sooo sooo much. I really appreciate it.

[chaslang]

You did not follow the directions for installing and running HJT properly. You are running it from:

C:\Documents and Settings\Helena Varnavas\Desktop\HijackThis.exe

Please go back and follow those steps properly before continuing.


If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [dijkv] C:\WINDOWS\dijkv.exe
O4 - HKLM\..\Run: [OSS] c:\windows\system32\rk.exe -boot

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
C:\WINDOWS\dijkv.exe
c:\windows\system32\rk.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

[Helena]

Thank you for the reply!

I did most of what you said to do, but I could not delete "c:\windows\dijkv.exe" or "c:\windows\system32\rk.exe" because I could not find either of them in order to delete them. I clicked the "read only" button as well, but that didn't seem to do anything.

My computer seems like it is running OK which I'm so excited about, but if there is still anything wrong on here, of course I want to get rid of it.

Also, do I need to enable system restore and re-check the view hidden files since I am done scanning, or do those always stay the way they are?

Thank you again for your help!

[chaslang]

Originally Posted by Helena

I did most of what you said to do, but I could not delete "c:\windows\dijkv.exe" or "c:\windows\system32\rk.exe" because I could not find either of them in order to delete them. I clicked the "read only" button as well, but that didn't seem to do anything.

HJT was probably able to delete them while fixing the lines in the log.

Originally Posted by Helena

Also, do I need to enable system restore and re-check the view hidden files since I am done scanning, or do those always stay the way they are?

Just enable system restore! There is no need to re-check the view hidden files items. That just makes it easier for stuff to hide from you. But if you feel safer hiding your Windows OS files you can put the hidden items back to normal. It's up to you. I personally prefer seeing everything.