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Software Software such as operating systems like Windows XP, Windows Vista, Windows 7 etc., or specific programs.


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Old 12-16-05, 02:40
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Default External exception error...

Hello I am brand new to this forum and pretty green when it comes to computers so I'll apologize in advance for my ignorance! Within the past two days I have been receiving this error "external exception E06D7363". It has only been popping up when trying to use a dvd backing up software (1clickdvdcopy). I have tried the forum for this software without much luck with this particular problem. I did a search on this forum for this same error and it was linked with a Linksys card which I do no have. I am using Windows XP and I have a DLink wireless card. Please let me know if you have any ideas or if you need some more info. Thanks!
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Old 12-16-05, 09:21
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Default Re: External exception error...

Well, the error is probably being caused by the DVD software, but most likely due to a conflict with a peice of hardware.

I'd actually start by removing the D-Link card and then trying to run the DVD backup software, and see if the error occurs.

In what order did you install the following... D-Link card, DVD backup software, DVD drive?

If you use the DVD drive with a different program, say Nero or Roxio, does the problem occur?

Question, is the DVD drive internal or connected via USB/Firewire?


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Old 12-16-05, 15:58
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Default Re: External exception error...

Thanks, it appears that my husband had done some fiddling with Nero over the past week and I have no idea what he did! I just deleted Nero for now and reinstalled the dvdcopy software and now things appear to be okay. Thanks for the suggestions though.
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