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Hardware Hardware like hard drives, motherboards, video cards, printers, CD-ROMs, etc.


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  #1  
Old 12-16-05, 05:09
jogch21 jogch21 is offline
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Default my mouse isn't working

My computer had a bunch of spyware and i think possibly a worm and a trogan, I took all the following steps to rid them but my mouse is malfunctioning yet when i looked it its properties it said this device is working correctly. my old mouse had the same problems so i bought a new one so i know its not the mouse, please i need your help
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Old 12-16-05, 05:35
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Prophets21 Prophets21 is offline
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Default Re: my mouse isn't working

What is the model number and maker of your mouse? It sounds like you need to reinstall drivers for it.
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Old 12-16-05, 05:45
jogch21 jogch21 is offline
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Default Re: my mouse isn't working

the model #is pd39db and there is another another set of numbers
s/n 057033278:
i am not sure what brand it is, the new one i bought was a cheap one
how do reistall the drivers
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Old 12-16-05, 08:29
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Default Re: my mouse isn't working

If your mouse came in a box look for the floppy disk or cd that came with it.

It may not be a driver issue however. It could be the port or connector is malfunctioning.
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Old 12-16-05, 12:19
jogch21 jogch21 is offline
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Default Re: my mouse isn't working

my mouse didn't come with a disk, my original mouse was acting up so i went to buy a new one well now its doing the same thing. it works but you have to keep rolling it to move to the left and down. it dosen't easily glide from right to left or up to down. i have spyware doctor but it dosen't fix it, it just scans and it said it found an infection but none of my other anti spyware detects anything
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Old 12-16-05, 15:35
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Default Re: my mouse isn't working

Maybe you should head over to the spyware forum.
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  #7  
Old 12-16-05, 17:17
Triaxx2 Triaxx2 is offline
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Default Re: my mouse isn't working

Try having your computer update the drivers. The spyware might have corrupted them.
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Old 12-16-05, 21:18
zephra zephra is offline
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Default Re: my mouse isn't working

Go to Device Manager.Control Panel/System /Device Manager.Look for your mouse is there a conflict Yellow ex point?What mouse are u using ball optical..did drivers come with these?
What windows version are you using?
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  #9  
Old 12-16-05, 22:53
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Default Re: my mouse isn't working

It should be able to use the generic Windows driver if the manufacturers' driver isn't installed.

Does the mouse work in Safe Mode?

If not, then it's a hardware issue or a port hasn't been enabled.
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Old 12-17-05, 12:31
jogch21 jogch21 is offline
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Default Re: my mouse isn't working

well i went and bought a newer, better mouse and it works great but i appreciate all the help guys your the best
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