Minidump / Bugcheck Analysis

[Haydn]

Hi guys, looking for someone to look through these 2 minidump files and tell me what is causing the problem on this PC...

Created the dumps by following some guidelines on here by Adrynalyne -> http://forums.majorgeeks.com/showthread.php?t=35246

But a little unsure what i'm looking for to diagnose the culprit!

PC Symtoms: sitting happily within MS Word 2003, then pc just freezes or reboots.
Spec: Xp Home, with SP2 and all updates, MS Works Suite with Word 2003, all updates.

http://www.shockwhores.co.uk/debuglog.txt

http://www.shockwhores.co.uk/debuglog1.txt

Thanks!

[Adrynalyne]

Can you post the minidump files? They need to be zipped first.

I'm looking for the "probably caused by" line.

[Haydn]

http://www.shockwhores.co.uk/Mini030206.zip

Hope that helps!

[Haydn]

Dump 1:
BugCheck 1000008E, {c0000005, 805af6b4, f2b55af8, 0}
Probably caused by : win32k.sys ( win32k+2163b )

Dump 2:
Exception 0xc0000005 while accessing file mapping
Probably caused by : win32k.sys ( win32k+104c2 )

Anyone know anything about win32k.sys?

[Adrynalyne]

Thats probably not the problem. Its probably something causing win32k.sys to fault. What are you precisely doing when the crashes happen?

[Haydn]

seems to only happen when typing in microsoft word

have changed the ram with another pc and so far its behaving itself...