Machine Check Execption

Discussion in 'Hardware' started by CanisSilvermoon, Apr 12, 2006.

  1. CanisSilvermoon

    CanisSilvermoon Private E-2

    My computer at random times are giving me a blue screen with a message of Machine_Check_Execption with the error code/stop code of: 0x0000009c (0x00000000, 0x805555f0, 0xb2000000, 0x1040080f), and quicky reboots, even though the settings are placed on do not reboot on error. I have a couple of saved minidump files and I tried to debug them with a Windows utility but its really over my head and can't get it to work right. So I need a little help to figure out what the issue is. Sorry I can't tell much more about the error, the blue screen only sticks around for like 2~3 seconds before rebooting the system.
     
  2. ASUS

    ASUS MajorGeek

  3. CanisSilvermoon

    CanisSilvermoon Private E-2

    Well I was OCing, and the 0x0000009c is regarding a hardware error, but I am not sure what is the cause. I have been told from two different sources two different things. One is that the possible cause is listed in the saved memory dump data and another source tells me it doesn't. And the biggest problem for me is that I can not seem to examine the memory dump data.
     
  4. Adrynalyne

    Adrynalyne Guest

  5. CanisSilvermoon

    CanisSilvermoon Private E-2

    Oh yes I did I try with that tutorial for a couple of hours. I really couldn't get it to work. Most I think because I couldn't get any symbols downloaded. After I could get any from the Microsoft Symbol Store, I tried to download them off the site directly and just save it but I discovered that the symbol package I need is 188MB... which isn't going to work on my 56k dialup. So I was left scraching my head on that one.

    But anyway, I went ahead and attached my minidumps. I hope can have more luck with them :eek: All I really need is just direction, what direction should I troubleshoot with, because I haven't got a clue which direction to take.
     

    Attached Files:

  6. Adrynalyne

    Adrynalyne Guest

    You have pushed your machine past its limits. Back off the overclock entirely. If it doesn't help, your CPU is probably toast.

    0x9C_IA32_GenuineIntel_nt!KdPitchDebugger+ef4


    You must have an Intel CPU, eh?
     
  7. Adrynalyne

    Adrynalyne Guest

    The full debug:




    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\Jeremy\Desktop\Minidumps\Mini040306-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp2_gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
    Debug session time: Mon Apr 3 00:26:55.414 2006 (GMT-7)
    System Uptime: 0 days 1:07:38.875
    Loading Kernel Symbols
    ......................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ............
    ERROR: FindPlugIns 8007007b
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9C, {0, 805535f0, b2000000, 1040080f}

    Probably caused by : ntkrnlmp.exe ( nt!KdPitchDebugger+ef4 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    ERROR: FindPlugIns 8007007b
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
    x86 Processors
    If the processor has ONLY MCE feature available (For example Intel
    Pentium), the parameters are:
    1 - Low 32 bits of P5_MC_TYPE MSR
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of P5_MC_ADDR MSR
    4 - Low 32 bits of P5_MC_ADDR MSR
    If the processor also has MCA feature available (For example Intel
    Pentium Pro), the parameters are:
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
    1 - Bugcheck Type
    1 - MCA_ASSERT
    2 - MCA_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
    3 - MCA_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
    4 - MCA_FATAL
    FW reported a fatal MCA.
    5 - MCA_NONFATAL
    SAL reported a recoverable MCA and we don't support currently
    support recovery or SAL generated an MCA and then couldn't
    produce an error record.
    0xB - INIT_ASSERT
    0xC - INIT_GET_STATEINFO
    SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
    0xD - INIT_CLEAR_STATEINFO
    SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
    0xE - INIT_FATAL
    Not used.
    2 - Address of log
    3 - Size of log
    4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
    1 - Bank number
    2 - Address of MCA_EXCEPTION structure
    3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 00000000
    Arg2: 805535f0
    Arg3: b2000000
    Arg4: 1040080f

    Debugging Details:
    ------------------

    NOTE: This is a hardware error. This error was reported by the CPU
    via Interrupt 18. This analysis will provide more information about
    the specific error. Please contact the manufacturer for additional
    information about this error and troubleshooting assistance.


    This error is documented in the following publication:

    - IA-32 Intel(r) Architecture Software Developer's Manual
    Volume 3: System Programming Guide

    Bit Mask:

    MA Model Specific MCA
    O ID Other Information Error Code Error Code
    VV SDP ___________|____________ _______|_______ _______|______
    AEUECRC| | | |
    LRCNVVC| | | |
    ^^^^^^^| | | |
    6 5 4 3 2 1
    3210987654321098765432109876543210987654321098765432109876543210
    ----------------------------------------------------------------
    1011001000000000000000000000000000010000010000000000100000001111


    VAL - MCi_STATUS register is valid
    Indicates that the information contained within the IA32_MCi_STATUS
    register is valid. When this flag is set, the processor follows the
    rules given for the OVER flag in the IA32_MCi_STATUS register when
    overwriting previously valid entries. The processor sets the VAL
    flag and software is responsible for clearing it.

    UC - Error Uncorrected
    Indicates that the processor did not or was not able to correct the
    error condition. When clear, this flag indicates that the processor
    was able to correct the error condition.

    EN - Error Enabled
    Indicates that the error was enabled by the associated EEj bit of the
    IA32_MCi_CTL register.

    PCC - Processor Context Corrupt
    Indicates that the state of the processor might have been corrupted
    by the error condition detected and that reliable restarting of the
    processor may not be possible.

    BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
    These errors match the format 0000 1PPT RRRR IILL



    Concatenated Error Code:
    --------------------------
    _VAL_UC_EN_PCC_BUSCONNERR_F

    This error code can be reported back to the manufacturer.
    They may be able to provide additional information based upon
    this error. All questions regarding STOP 0x9C should be
    directed to the hardware manufacturer.

    BUGCHECK_STR: 0x9C_IA32_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    LAST_CONTROL_TRANSFER: from 80702bff to 805371aa

    SYMBOL_ON_RAW_STACK: 1

    STACK_TEXT:
    805535c8 80702bff 0000009c 00000000 805535f0 nt!KeBugCheckEx+0x1b
    805536f4 806fdc52 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd
    805536f4 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x4a


    STACK_COMMAND: dds @$csp ; kb

    FOLLOWUP_IP:
    nt!KdPitchDebugger+ef4
    805535f0 0200 add al,[eax]

    FAULTING_SOURCE_CODE:


    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: nt!KdPitchDebugger+ef4

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 42250f77

    FAILURE_BUCKET_ID: 0x9C_IA32_GenuineIntel_nt!KdPitchDebugger+ef4

    BUCKET_ID: 0x9C_IA32_GenuineIntel_nt!KdPitchDebugger+ef4


    Followup: MachineOwner
    ---------
     
  8. CanisSilvermoon

    CanisSilvermoon Private E-2

    Well glad you can read that, can't make out about 90% of it. Well I won't be toying with my CPU much more, but does the error say what was going wrong or does it just say, fatel hardware error and things aren't looking good?
     
  9. Adrynalyne

    Adrynalyne Guest

    I'm sure it says a heck of a lot more than I can delve from it, but I couldn't tell you.

    I only know how to decipher certain culprits out of it, but not much more than that.

    I too, can't read 90% of it, but I know where to look for the important stuff, hence the tutorial I wrote ;)

    Some dumps are easier than others, and full memory dumps provide the most info.

    Those, however, are exactly the size of the ram amount in your machine.
     
  10. Adrynalyne

    Adrynalyne Guest

    If you want to get really granular about it:

    Here is the error code in the debug:

    _VAL_UC_EN_PCC_BUSCONNERR_F

    And the explanations for each part:

    VAL - MCi_STATUS register is valid
    Indicates that the information contained within the IA32_MCi_STATUS
    register is valid. When this flag is set, the processor follows the
    rules given for the OVER flag in the IA32_MCi_STATUS register when
    overwriting previously valid entries. The processor sets the VAL
    flag and software is responsible for clearing it.

    UC - Error Uncorrected
    Indicates that the processor did not or was not able to correct the
    error condition. When clear, this flag indicates that the processor
    was able to correct the error condition.

    EN - Error Enabled
    Indicates that the error was enabled by the associated EEj bit of the
    IA32_MCi_CTL register.

    PCC - Processor Context Corrupt
    Indicates that the state of the processor might have been corrupted
    by the error condition detected and that reliable restarting of the
    processor may not be possible.

    BUSCONNERR - Bus and Interconnect Error BUS{LL}_{PP}_{RRRR}_{II}_{T}_err
    These errors match the format 0000 1PPT RRRR IILL
     
  11. CanisSilvermoon

    CanisSilvermoon Private E-2

    So it looks like an error with the system Bus? If thats it that tells me everything. But thanks for your help. Kind of sucks that I can't read my own minidump files.
     

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