Aopen cdrom drive works on one computer but not another.

I bought an AOpen COM5232/AAH Pro cdrom/dvd drive, and it installed fine on my computer running winxp media center, but when I try to install it onto my other computer running xp home, it says a problem occurred during harware installation... What should I do?

edit: when I check the properties, it says "windows cannot load the device driver for this hardware. The dirver may be corrupted or missing. (code 39)"

 

http://support.microsoft.com/kb/310123#E0MH0ACAAA

 

Well, I know the driver is present because it works on one computer and not the other. I don't know how to go about fixing a binary file or the rest of the problems. I have uninstalled and reinstalled, and I updated the computers BIOS settings (thinking along the lines of input output). It still won't install (this is just a plug and play install - not using a CD or anything). Anyone have any ideas?

 

Please does anyone have any ideas? The only computer I have now is the one with home edition and I can't use CDs or DVDs until I figure out how to make this work =/

Just so you don't have to scroll -

I have an external aopen cd/dvd drive that will not install correctly when I plug it in (its USB), but it worked on my old computer, so I know its my computer that has the problem. I'll try anything at this point...

 

Does Device Manager show any problems with your USB hub/ports?

 

no - no errors show up there, but good idea.

 

Do you have another USB device such as a jump drive to check and see if your USB ports on the new computer recognize USB devices? Also have you tried all the ports?

 

One other thing that you might try if you have no sucess with any USB device or port is going into Device Manager and uninstalling/deleting everything under the Universal Serial Bus controller tab. You will have to click on it to expand and show all the ports and hubs and delete them one at a time. Don't panic at this suggestion as all have Windows drivers and Windows will detect and reinstall drivers at reboot.