Can't Install Anything

I have been trying to install Norton on a computer. When I try to install it (or anything else), I get this error:

The MSI Installer is currently disabled via Group Policy. Please change this policy before attempting this action again.

Any clues for me? I've looked in regedit, but wasn't sure exactly where to look, and didn't want to make things worse.

This computer is running Windows XP Home, and is not on a server, but is peer-to-peer networked. No one has deliberately set anything to restrict services of any kind.

I previously had a tough time getting the 2002 version of Norton OFF of the computer. Luckily, someone in the forum helped me by pointing me to a tool to remove it, as the regular ways didn't work.

 

I'm feeling like I'm a nerd (not a geek), because no one is answering my question in either of my posts on this since last Friday. If I gave into peer pressure and drank beer, would I be more popular and get the answers?

 

mmmmm beer mmmmmm

Try over at Microsoft

 

I tried the dial-a-fix and no luck there. I've searched the Microsoft Support knowlegde base and found nothing that has worked. So, I looked at the Automatic Updates, which were not current. I was able to download everything, but they all failed installation. The beer is looking better and better . . .

Any suggestions?

THANKS!

 

You might try this

1. On the Start menu, click Run.

2. In the Open box, type msiexec /unreg, and then press ENTER.

3. On the Start menu, click Run.

4. In the Open box, type msiexec /regserver, and then press ENTER.

Steve

 

That's a big, fat no-go on the instructions you gave me. Didn't work. Was that unregistering and re-registering the Installer or something? The dial-a-fix tool included that and didn't work either. I appreciate the effort! Got any other possibilities?

 

1. Go to "Start" -> "Run" , type services.msc and press on "Enter" button.

2. Double-click on the service named "Windows Installer".

3. Check the value in the "Startup type:" field. If it's currently set to "Disabled", change it by selecting "Manual" from the drop-down box.

Steve

 

It's already set to Manual. Am I screwed?

 

just a sec,

 

Sorry, I thought we had the Windows Installer 3.1 here but I can't find it. It's an upgrade, see if that does it.

You can get it here, http://www.microsoft.com/downloads/...fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en

Steve

 

Believe it or not, I tried that while I was waiting. Didn't work! Any hope on this? Thanks a lot for your time!

 

I have not the slightest idea if this will help, but it couldn't hurt to try.
Start>Help..type group policy in the search box
Under Pick a task click: 'Configure Windows Installer Group Policy options'
You'll see THIS:
___________________________________________________
To configure Windows Installer Group Policy computer options
Open Group Policy.((The tool that you requested is not available.) ( I do not have this because I have not installed it. It is an Optional component))
In the console tree, click the Windows Installer node.
Where?(expanded)
>applicable policy name
>Computer Configuration
>Administrative Templates
>Windows Components
>Windows Installer
In the details window, double-click one of the following policies:
*Disable Windows Installer (see if THIS is set)
Always install with elevated privileges
Disable rollback
Disable browse dialog box for new source
Disable patching
Disable IE security prompt for Windows Installer scripts
*Enable user control over installs* (set this?)
Enable user to browse for source while elevated
Enable user to use media source while elevated
Enable user to patch elevated products
Allow admin to install from Terminal Services session
Cache transforms in secure location on workstation
*Disallow user installs (see if THIS is set)
Disable creation of System Restore checkpoint
Logging
In the Group Policy Property dialog box, set the options you want to use, and then click OK.
Notes:
To open Group Policy to edit the local Group Policy object, click >Start>Run, type gpedit.msc >Enter (I do not have this function either so I don't know what you'd see)
_________________________________
Hopefully this will do SOMETHING!
Toni

 

THAT DID IT! Thank you so much. I couldn't figure out where to get to all of that stuff related to group policy and Windows Installer. I changed all three of them to disabled and it worked. I never went in and enabled them, but whatever!

THANKS!

 

Good show!