Need Rid Of Desktop Icon!! Please Help!

[sjjs1985]

I keep getting a desktop icon named 'access members area' with the icon of o womans face. And a pop-up saying 'bla bla bla.... click ok to dial'

i cannot find where the prog is installed on the computer and all i can do is delete the icon, until it comes back minutes later.

Anyone help please??

thank you

[DavidGP]

From what you describe you will have a Malware infection, most likely a dialer, which if you click will generally aim to a porn site and infect you with more popups etc

So do please follow our standard cleaning procedures below which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis


When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

• Bitdefender
• Panda Scan
• HijackThis