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Malware Removal Malware removal forum. Please see the READ ME FIRST thread before you post. Forum is staffed by a small number of volunteers, please be patient.


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  #1  
Old 08-03-06, 21:07
Omgkeylogger Omgkeylogger is offline
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Default Need Help With Keylogger

Edit by chaslang: Inline log removed! Cleaning steps not followed.
-----------------------------------------------

I am infected with a keylogger and do not know what to remove, please help.

Last edited by chaslang; 08-04-06 at 12:34..
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  #2  
Old 08-03-06, 21:40
Omgkeylogger Omgkeylogger is offline
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Default Re: Need Help With Keylogger

Need help getting the log file in file form.

BTW, I accidently hit Edit and well....It won't let me edit again.
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  #3  
Old 08-03-06, 22:52
Omgkeylogger Omgkeylogger is offline
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Default Re: Need Help With Keylogger

Sorry guys, I am very computer inept and I might just reformat my computer if that would fix the problem...
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  #4  
Old 08-04-06, 12:32
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chaslang chaslang is offline
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Default Re: Need Help With Keylogger

Welcome to Majorgeeks!

Quote:
Originally Posted by Omgkeylogger
I am infected with a keylogger and do not know what to remove, please help.
How do you know that you have a keylogger problem? Did something tell you this? If so, post a log that shows what is being found.

You HJT log does not show any malware but HJT logs are not an adequate reference. To be sure you have no malware you should please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments (please do not post logs inline as you did).
  • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
  • Make sure you check version numbers and get all updates.
  • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
  • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


  • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • CounterSpy - ONLY IF you were not able to run Windows Defender
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • HijackThis
NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
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