Thought it had gone but it's all back!!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by hazlegs, Jul 5, 2007.

  1. hazlegs

    hazlegs Private E-2

    Hi

    I’l apologise now if I’ve missed something out, done something in the wrong order or whatever, but I’ve had 2 very late nights trying to get rid of the c**p on my pc and I’m feeling a bit tired!!

    Brief summary of what’s happened:

    - Problem started Monday
    - Full virus scan (NIS 2007) was clean!
    - Installed Spyware Doctor which removed loads of rubbish but not everything
    - Tuesday. Followed the steps in the “READ & RUN ME FIRST” thread, up to and including step 7, running HijackThis (had to use AVG Anti-Spyware as CounterSpy wouldn’t run for some reason or other) Also took several attempts to install SpyBot as something appeared to be killing off the installer!). Unfortunately all the good work done by the various tools has all been rendered useless. Something disabled my Norton Internet Security – it had been blocking something called Downloader. Downloader was still there and all the junk is now back again.

    Symptoms:

    - desktop hijacker changing the desktop to "Your Privacy is in Danger..." A red logo kinda resembling the old Quake logo.
    - A popup from Spyware Doctor (about every 10 seconds!) saying: Malicious Action Blocked. Spyware Doctor has blocked an application Explorer.EXE attemting to write to the registry. Path: HKEY_USERS\S-1-5-21-1202660629-1284227242-725345543-1004\Software\Microsoft\Internet Explorer\Main, Start Page=http://gomyron.com/NiU2NA==/2/3560/homepage/
    - A popup saying: “Windows Security Alert. Warning! Potential Spyware Operation. Your computer is making unauthorized copies of your system and internet files. Run full scan now to prevent any unauthorized access to your files. Click here to download spyware remover…”
    - A popup saying: “System Alert. System detected virus activity. These may impact the performance of your computer. Please use recommeneded antispyware software to protect your system from parasite programs”
    - A popup saying: “Malware Alert. Warninng. Trojan Adware.W32.ExpDwnldr spyware detected” There’s quite a bit more in this popup but hopefully this is all that’s needed.
    - 3 icons appear on my desktop. The url in brackets is from the prperties of the particular icon. 1) “Spyware & Malware Protection” (p://onlinesecurityworld.com/shandler.php?sg=2) 2) “Privacy Protection” (p:// onlinesecurityworld.com/shandler.php?sg=0) 3) “Error Cleaner” (p://onlinesecurityworld.com/shandler.php?sg=1)
    - Browser windows occassionally open up. I’ve closed these immediately but have spotted a couple of urls: www.amaena.com and www.onlinestability.com


    The various log and text files from the steps in “READ & RUN ME FIRST” will hopefully be attached to this post and the next.

    Any help and assistance would be most appreciated, although I am preparing myself for a complete re-install of XP Pro!!!!!!!

    Cheers.

    Graham.
     

    Attached Files:

  2. hazlegs

    hazlegs Private E-2

    The remaining 2 txt files.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!


    I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

    ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

    Now attach new logs from:
    • GetRunKey
    • ShowNew
    • HJT
    How are things working now?
     
  4. hazlegs

    hazlegs Private E-2

    Chaslang

    Many thanks for the response.

    Attached is the 1st rapport.txt.

    The search through up a couple of errors though. A box appeared headed "16 bit MS-DOS Application". In it was:
    C:\WINDOWS\system32\cmd.exe
    The NTVDM.CPU has encountered an illegal instrucion
    CS:10fe IP:0121 OP:0f 79 88 6e 46 Choose 'Close' to terminate the application

    This appeared twice. Once during Scanning ApplInit_DLLs and once during Scanning Winlogon:System

    I clicked close each time and it carried on.

    2nd rapport.txt file and other logs will follow shortly.

    Cheers.

    Graham
     

    Attached Files:

  5. hazlegs

    hazlegs Private E-2

    Chaslang

    2nd rapport.txt attached.

    The 16 bit MS-DOS Subsystem popup appeared again during the Deleting Temp files... phase.

    Cheers.

    Graham
     

    Attached Files:

  6. hazlegs

    hazlegs Private E-2

    Chaslang

    Attached logs from GetRunKey, ShowNew and HJT.

    And the good news - the system is fine! Background to my desktop is blank but that's easily fixed.

    Norton Internet Security still won't start though. I think I'll have to re-install that.

    Many thanks for your help.

    Graham
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure what you attached but these are not proper logs. Take a look at what you attached.

    I'm not so sure based on those logs. I wonder if you have registry corruption.
     
  8. hazlegs

    hazlegs Private E-2

    Chaslang

    Don't know what happened to those logfiles I'm afraid. I was using my second pc to post to this forum and transferring the logfiles using a memory stick. I've just had a look at them and they're garbage!!! All bar the first rapport.txt are still on this pc and are readable so I'll post them now.

    Cheers.

    Graham
     

    Attached Files:

  9. hazlegs

    hazlegs Private E-2

    HijackThis log
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That looks much better! ;) And these logs are also clean but you do have a couple things to do.

    Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below folders which may be left behind by the uninstall:
    C:\Documents and Settings\Dad\Application Data\Sunbelt Software
    C:\Documents and Settings\All Users\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software

    Now uninstall the below old versions of of Sun Java:
    J2SE Runtime Environment 5.0 Update 1
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9


    You can also optionally have HJT fix the below startups. They are not malware, but you just don't need them to run at startup which is waste of system resources:
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    How is everything working?
     
  11. hazlegs

    hazlegs Private E-2

    Chaslang

    Did everything in your last post and everything's working fine.

    Once again, many thanks for all your help.

    Cheers.

    Graham
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    2. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    3. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    7. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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