Urgent Help Needed...Thanks in advance!

You have a bunch of problems including Virtumonde, Winlogonhook, and PurityScan.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 10

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now let's get started on the real malware issues.

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log ( C:\combofix.txt ) for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT
4. the ComboFix log

Make sure you tell me how things are working now!

 

Try rebooting and then immediately after reboot, shutdown as much of your Symantec software as possible. Then retry ComboFix. If it still does not work, see if you can do the below:

Run this Virtumonde aka Trojan Vundo Removal and do not attach the requested log right away. Run it multiple times until it comes up clean and then attach the final log.

Then attach the below same logs as previously requested except replace the ComboFix log by VundoFix.

 

Okay uninstall the CounterSpy trial now since we are finished with it and it could get in the way of the below cleanup.

Continue by downloading a tool we will need

- Process Explorer

Extract it to its own folder somewhere that you will be able to locate it later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of any of the below DLL files (if found) and then click the kill button.
cbxxuvu.dll
cdmkfjky.dll
vtutq.dll
winbue32.dll

After you have killed all instances of any of the above DLLs under winlogon click ok.
(If you do not find these DLLS, just continue on.)

Next double click on explorer.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
cbxxuvu.dll
cdmkfjky.dll
vtutq.dll
winbue32.dll

After you have killed all instances of any of the above DLLs under Explorer click ok.
(If you do not find these DLLS, just continue on.)

Next double click on iexplore.exe and again click once on each instance of any of the below DLL files (if found) and then click the kill button.
cbxxuvu.dll
cdmkfjky.dll
vtutq.dll
winbue32.dll

After you have killed all instances of any of the above DLLs under iexplore click ok.
(If you do not find these DLLS, just continue on.)

Now just exit Process Explorer.

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: (no name) - {5C92C97B-123B-4239-84F4-FDD53BE3783E} - C:\WINDOWS\system32\vtutq.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\system32\xbewcqrx.dll
O2 - BHO: (no name) - {EC596F28-E16F-45D9-8925-9EDE4741B1E1} - C:\WINDOWS\system32\cbxxuvu.dll
O4 - HKLM\..\Run: [avp] C:\WINDOWS\TEMP\win2D.tmp.exe
O20 - Winlogon Notify: cbxxuvu - C:\WINDOWS\SYSTEM32\cbxxuvu.dll
O20 - Winlogon Notify: vtutq - C:\WINDOWS\system32\vtutq.dll
O20 - Winlogon Notify: winbue32 - C:\WINDOWS\SYSTEM32\winbue32.dll
After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. Avenger
2. GetRunKey
3. ShowNew
4. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 8 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

You're welcome.


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {F2DA74F1-E6CF-4100-8AB9-19277E1B7998} - C:\WINDOWS\system32\gebcc.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O20 - Winlogon Notify: gebcc - C:\WINDOWS\system32\gebcc.dll (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Tell me if you receive a success message for adding the above to the registry.

Now reboot your PC

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. HJT

Make sure you tell me how things are working now! You forgot to tell me last time.

 

You're welcome.


Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!