Trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by PaulCha37, Aug 31, 2007.

  1. PaulCha37

    PaulCha37 Private E-2

    Hello. I ran spysweeper on system because it was running horrible it came up with this trojan downloader matcash. I Quarantined it but my system is still running very slow I downloaded hijackthis and I am attaching the results any help would be great. Thank You. P.S I am running windows xp all updated. also have norton 360 running.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Slow PCs are most often not due to malware. Malware can do this but more frequently we find that it is what people run. I would bet your problems are do to Norton 360 which I have seen many times be the cause. In addition, while Spy Sweeper is a good program, it can also have dramatic effects on system performance.

    A HijackThis log is not going to tell you or us if you have malware problems.

    Most people are under the very mistaken misconception that HijackThis is a scanning and detection tool. It is not! HijackThis is simply a tool that is used to identify browser hijackers and in some cases it will show entries for some malware that is for instance running at startup. A HijackThis log shows the following:
    • a running process list with no reference to good or bad
    • it lists the contents of a selected group of registry keys that is an an extremely small subset of the tens of thousands of keys that may exist. Again no reference to good or bad.
    • and some of the above keys that are shown may show some non-Microsoft system services that are running. Again with no reference to good or bad.
    The decision on what is good or bad is left a person with significant Windows and malware cleaning experience.

    HijackThis does not come close to showing all malware that could be hiding on a PC. Anyone who has an infected computer and is relying on HijackThis without the benefit of running other scans such as Spybot, Windows Defender, BitDefender & Panda, CCleaner, etc. are more than likely still infected. In most cases, where there is one virus/trojan there are more.

    The goal of this forum is to remove all malware, and this cannot be done properly by just seeing a HijackThis log.


    If you want to check you PC for malware the proper method is given in one of the sticky threads which was what should have been read and performed before posting.

    See this Sticky thread READ & RUN ME FIRST Before Asking for Support
     
  3. PaulCha37

    PaulCha37 Private E-2

    Hi thanks for the help. I believe I followed all the steps I will now attach the results. I have 1 more file attachment it's the BDSCAN it found nothing if needed I can send it just let me know. Thanks for the help again!!!!!
     
  4. PaulCha37

    PaulCha37 Private E-2

    Hi thanks for the help. I believe I followed all the steps I will now attach the results. I have 1 more file attachment it's the BDSCAN it found nothing if needed I can send it just let me know....
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes attach it but you also need to attach the other requested logs:

    • CounterSpy - only for Windows XP, 2K, & NT users
    • Panda Scan - from step 6
    • And a new HijackThis log. Make sure you followed the instructions in step 7 of the READ ME and renamed HijackThis.exe to analyse.exe
     
  6. PaulCha37

    PaulCha37 Private E-2

    Here are the rest of them.
     

    Attached Files:

  7. abri

    abri MajorGeek

    Hi PaulCha!
    Sorry, we're all getting a bit mixed up here. We still need the log for Counterspy and a new HijackThis run after renaming hijackthis.exe to analyse.exe. You do not have to rename the hijackthis.log, only the program name. We do this to keep certain viruses from evading detection. You don't have to post the BitDefender log. I think that's everything.
    abri
     

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