Help!!!!!

I'm trying to look at pictures of vehicles on carsoup.com, and on my laptop and only my laptop, the pictures won't show up. I can go on a different computer and they show up. My laptop is a Dell Inspiron E105 I have windows xp, and it doesn't run in internet explorer, or mozilla firefox... Can someone please help.....

 

I tried doing a search to see if other people have had this problem.
The one thing I noticed on the other threads was asking what Firewall people were using. Maybe try disabling it, then going to the website and see if the pictures show up them. Might be your firewall.

Good luck

 

I tried disabling my firewall and it still wouldn't let me......... Anybody else have any idea???????????

 

I would default settings and clean up the junks files. Follow below...

To cleanup the junk files...

To default IE settings...

 

After doing that it still doesn't work........ Anyone else have any ideas??????

 

What are you trying to view exactly? I don't understand what you mean by "images".

You said you tried IE & Firefox, it did the same thing on both browsers?

 

I go to the website www.carsoup.com and on every other computer it loads the images of the vehicle that I am looking at, but it does not work on my laptop....

 

Okay! I think I know what you're talking about now.

First, install the current version of Sun Java: Sun Java Runtime Environment

Second, install the current version of Flash: Adobe Flash Player

 

I tried both of them and it still doesn't work.....I'm not quite sure what is going on...............

 

Can you take a screenshot of your browser from the page you can't view so I can see what it is exactly on the page you can't view?

Taking Screenshots

HOW TO: Attach Items To Your Post

 

Attached I have the screenshot of my page.....

 

I must have done something wrong...... let me try again

 

While you are working on that something else you might check, is what "security software" do you have installed. It could be other programs or parts of other programs blocking it.

If you have some type of Security Suite installed, you might have to try temporarily disabling it and see if that helps. Anti-virus, any third party popup blockers, etc.

I know that Norton's Ad Blocking feature is bad for doing that.

Steve

 

I have AVG and McAfee, I have tried disabling them and it doesn't work...........ty

 

You should not have multiple antivirus programs, you need to pick one and uninstall the other.

This also applies for firewall and antispy programs, you should only use one of each.

 

Having two anti-virus programs installed could cause you problems.....I think BJ would agree with me on that.

Not knowing your status with McAfee, I will just suggest something and leave it up to you. I would uninstall McAfee thru Add/Remove programs and the run this removal tool, http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html and see if that works. Just disabling it will not help, I don't think.

BJ may have other ideas when he see's the screenshot. Wait and see.

Steve

 

Yes! I agree, I would remove McAfee and then try again, if problem remains attach the screenshot and we'll go from there.

 

If you are having trouble resizing your screenshot, try looking at this
http://forums.majorgeeks.com/showthread.php?t=136881&highlight=resizing+pictures

Some good help.

PS. Just trying to help. This is my daughter and she is getting frustrated and hard for me to help her over the phone.

 

Thank you so much for the help.....I really appreciate the patience that you guys had with me.... I was just having trouble figuring out how to do it.... All I had to do what what Steve told me to do. Uninstall McAffee, and then go to the website to completely remove it and restarted the computer and it worked. Again thank you so much..........
You have no idea how happy I am now that I know what I had to do.

P.S. Thanks for the help mom

 

Excellent!

Everybody was on the right track, it's just finding the culprit.

Steve

 

When I saw the "I have AVG and McAfee" I kind of figured this was the problem. Running more than one AV or Firewall can cause problems like this and other similiar issues.

Glad it's fixed now! :major