Possible trojan.zlob-x.a virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by clicovulture, Nov 14, 2007.

  1. clicovulture

    clicovulture Private E-2

    I keep getting a popup in IE about a trojan.zlob-x,a virus. I've read forums here and other sites about the virus and have tried to get rid of it, but it keep coming back.

    I've tried to attach an image, but it wont attach, so I am typing what the pop-up says:

    "Your system is probably infected with lastest version of Trojan.Zlob-x.a Full system optimization will greatly increse your computers performance and prevent data loss. Click OK to download antispyware sfoftware (Recommended)."

    Any help would be appreciated.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  3. clicovulture

    clicovulture Private E-2

    chaslang,

    Sorry for not running the Malware Removal Guide first. I went through each step and the banner still pops up (see attchment - banner.bmp). I have included the logs. When I ran the AVG Antispyware software, it cleaned up some files, but no log was created.

    clicovulture
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have to create the log by following the instructions in the procedure. Don't worry about it now as long as you are sure that you had it quarantine or delete what it found.


    Per the instructions in the README, Disable Spybot's TeaTimer
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!

    Now let's begin with the main part of your problem which is an IEdefender infection.
    • Download FixIEDef.zip by ShadowPuterDude to the Desktop.
    • Double-click FixIEDef.zip, this will create a folder named FixIEDef on your Desktop.
    • Double-click of the FixIEDef folder.
    • Locate FixIEDef.bat and double-click on it.
    • FixIEDef will now run.
    • Press any key to close the CMD Console when the script is finished.
    Run HijackThis (select Do a system scan only) and select the following lines (if they still exist) but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - ~00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
    R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {66D6FBBE-6373-71B8-7005-4DB6001AF6C1} - C:\WINDOWS\system32\ifrp.dll (file missing)
    O2 - BHO: Mp3 Video - {6FFE49B7-F475-4EAB-8E80-E5D74C4E8D5F} - C:\WINDOWS\system32\VideoMP3.dll
    O2 - BHO: (no name) - {A6892A90-B30D-DEE0-775B-E85B562F63B7} - C:\WINDOWS\system32\uaj.dll (file missing)
    O2 - BHO: (no name) - {F23F83E8-1873-259E-5DBB-46A1E9E168EE} - C:\WINDOWS\system32\oge.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

    After clicking Fix, exit HJT.

    Now reboot and after reboot, goto the C:\MGtools folder and run the GetLogs.bat file by double clicking on it. This will create a new MGlogs.zip file for you to attach.
     
    Last edited: Nov 16, 2007
  5. clicovulture

    clicovulture Private E-2

    Ran all the steps in your prev post. Attached is the new MGlogs.zip file.

    I started IE after the reboot and did not get the banner.

    Thanks and what's next?
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You did not disable Spybot's Teamtimer as requested and as a result the fix did not work properly even though you may not be seeing the banner. Please disable Teatimer now so that we can get things fixed.

    Then Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    R3 - URLSearchHook: (no name) - ~00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
    R3 - URLSearchHook: (no name) - _{44F9B173-041C-4825-A9B9-D914BD9DCBB3} - (no file)
    R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: (no name) - {66D6FBBE-6373-71B8-7005-4DB6001AF6C1} - (no file)
    O2 - BHO: (no name) - {6FFE49B7-F475-4EAB-8E80-E5D74C4E8D5F} - (no file)
    O2 - BHO: (no name) - {A6892A90-B30D-DEE0-775B-E85B562F63B7} - (no file)
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: (no name) - {F23F83E8-1873-259E-5DBB-46A1E9E168EE} - (no file)

    After clicking Fix, exit HJT.

    Now goto the C:\MGtools folder and run the GetLogs.bat file by double clicking on it. This will create a new MGlogs.zip file for you to attach.
     
  7. clicovulture

    clicovulture Private E-2

    I really appreciate your help, and dont want to tick you off, but I did try and disable Spybot's Teatimer per your instructions. I went back in today and the box was rechecked. When I unchecked it, a pop-up box appeared in the far bottom right corner. It only stayed up for a couple of seconds, but it said something like "Registry Change Denied. Denied change of SpybotSD Teatimer..." I couldnt read the rest. Maybe this is what happened yesterday and I didnt notice it. I have Administrator Privilages in my account, but I've noticed that sometimes, I can't write things to the registry (I was trying to update Active X controls earlier this year and was denied).

    Anyway. I uninstalled all of Spybot and it's associated components. If I need to reinstall it, let me know.

    I reran HijackThis, checked the appropriate lines and ran fix.

    When I ran Getlogs.bat, a pop-up appeared. The title of the box was ProcessDll.exe-Application error. Inside the box it said "The application failed to initalize properly (0x00000135). Click on OK to terminate application. " This appeared yesterday also.

    Attached is the MGlogs.zip file.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This could also be due to Teatimer.

    Not right now but it is a good tool to have installed. Just be sure to uncheck the Teatimer option during installation if you reinstall it.

    This is occurring because you are missing Windows Updates with the Microsoft .NET Framework software.

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below software:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 3
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java(TM) 6 Update 2
    Java(TM) SE Runtime Environment 6 Update 1
    Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME


    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYUS
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)

    After clicking Fix, exit HJT.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  9. clicovulture

    clicovulture Private E-2

    Quote:

    Originally posted by chaslang

    This is occurring because you are missing Windows Updates with the Microsoft .NET Framework software.


    Can I fix this?

    Quote:

    Originally posted by chaslang

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background


    This line was not listed.

    Quote:

    Originally posted by chaslang

    also attach the log from Avenger.


    Avenger? You didn't have me run Avenger. I looked at previous steps and didnt see Avenger listed there either?

    Things seem to be running much quicker and no pop-up.
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You can get updates from Microsoft Update. You can also download the 1.1 version of this software from the below link.

    http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en


    Sorry! Cut & paste error that I forgot to edit.



    Your log is clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  11. clicovulture

    clicovulture Private E-2

    Thanks for all your help.
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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