new here need help

Discussion in 'Malware Help (A Specialist Will Reply)' started by trent1059, Dec 5, 2007.

  1. trent1059

    trent1059 Private E-2

    Hello all,
    I hjave done all the items in the start here thread yet the pop us keep happening and the system is very slow, please help

    • Edit by bjgarrick: Inline HJT log removed. READ & RUN ME sticky not followed.
     
    Last edited by a moderator: Dec 5, 2007
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  3. trent1059

    trent1059 Private E-2

    do I still have a problem?

    I have done everything in the read me and clean up thread. still slow and have pop ups. how do I fix this
     
    Last edited by a moderator: Dec 6, 2007
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: do I still have a problem?

    Sorry but no you have not. If you did, you would not be posting a HijackThis log. Especially one that is not installed properly and not renamed and you posted it inline which is not allowed. Attaching logs is explained in the READ ME. Note: We don't even ask for a HijackThis log.

    Please follow the steps in the READ ME and ATTACH the requested logs.


    Step 3 of the Windows XP Cleaning procedure clearly states the below:
    These are the same 3 logs that you need to attach.
     

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