75 Viruses Reported!

dhinkle · Dec 6, 2007

I'm trying to clean up my neices laptop. When she gave it to me it would constantly try to boot. It paused on the blue screen and I could boot into safe mode, last known config, etc. so I reloaded WinXP. I then was able to get the OS to boot. I installed AVG & ran a scan. It found 75 Trojan Horse viruses! I also ran ccleaner. I wanted to run Spybot Search & Destroy but now I don't have internet access since I ran AVG. I've attached the Hijack This virus log. Any help would be appreciated!

chaslang · Dec 6, 2007

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

dhinkle · Dec 6, 2007

I ran the combo fix, AVG scan and MGTools. The AVG log file is in an .xml file so I couldn't upload it. When I tried to find the info under test result (AVG) - it was empty. Do I have to run another report? If so, won't it miss all the original viruses? I think the other 2 files you're asking for are attached. Thx for your help!!!

chaslang · Dec 7, 2007

dhinkle said: ↑

The AVG log file is in an .xml file so I couldn't upload it.
Click to expand...

If you followed the below link which was in the READ ME, it would be a text file.
Running AVG Anti-Spyware

Don't worry about it now.

dhinkle said: ↑

I think the other 2 files you're asking for are attached.
Click to expand...

No! ComboFix is correct but the other is not anything we ask for. You need to attach the C:\MGlogs.zip file from running MGtools.exe. The list of what you needed to attach is in the READ ME.

dhinkle · Dec 7, 2007

Attached: the MGTools zip file and the AVG spyware log.

chaslang · Dec 8, 2007

You need to run AVG Antispyware again and this time Quarantine or Delete all the problems it finds. There is no sense in running the scans if you are going to have the tools ignore the problems. Save and attach a new log.

Now let's fix your internet access problem.

Download LSP - Fix

Run LSP-Fix.

Check the Box labeled "I know what I'm doing" and then click on the winsck2.dll file (in the “Keep” section) to select it.

Then, Select the >> button to move winsck2.dll into the Remove section.

Now, click the Finish Button. When the Repair Summary box appears, click OK.

If it is already in the Remove section, just click Finish.

You have a lot of remaining issues and we will need to work this a few steps at a time. So I will give a couple more things to do in this message and them I will put the rest in another message.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2
LiveUpdate 3.0 (Symantec Corporation)
Norton WMI Update"
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME
Zango Toolbar <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Delete all the below files in your Windows folder
Code:
C:\WINNT\
dump23c1.tmp  Nov 23 2007       65536  "DUMP23c1.tmp"
dump3a67.tmp  Dec  2 2007       65536  "DUMP3a67.tmp"
dump3cca.tmp  Dec  2 2007       65536  "DUMP3cca.tmp"
dump3d42.tmp  Nov 23 2007       65536  "DUMP3d42.tmp"
dump3d74.tmp  Nov 23 2007       65536  "DUMP3d74.tmp"
dump3df6.tmp  Nov 23 2007       65536  "DUMP3df6.tmp"
dump4b4d.tmp  Dec  1 2007       65536  "DUMP4b4d.tmp"
dump4d7e.tmp  Nov 23 2007       65536  "DUMP4d7e.tmp"
dump5370.tmp  Nov 23 2007       65536  "DUMP5370.tmp"
dump53b6.tmp  Nov 23 2007       65536  "DUMP53b6.tmp"
dump5854.tmp  Nov 13 2007       65536  "DUMP5854.tmp"
dump5872.tmp  Nov 13 2007       65536  "DUMP5872.tmp"
dump589a.tmp  Nov 13 2007       65536  "DUMP589a.tmp"
dump589b.tmp  Nov 13 2007       65536  "DUMP589b.tmp"
dump58b8.tmp  Nov 13 2007       65536  "DUMP58b8.tmp"
dump58c2.tmp  Nov 13 2007       65536  "DUMP58c2.tmp"
dump58f4.tmp  Nov 13 2007       65536  "DUMP58f4.tmp"
dump591c.tmp  Nov 13 2007       65536  "DUMP591c.tmp"
dump591d.tmp  Dec  2 2007       65536  "DUMP591d.tmp"
dump5926.tmp  Nov 13 2007       65536  "DUMP5926.tmp"
dump5958.tmp  Nov 13 2007       65536  "DUMP5958.tmp"
dump598a.tmp  Nov 13 2007       65536  "DUMP598a.tmp"
dump598b.tmp  Nov 23 2007       65536  "DUMP598b.tmp"
dump5994.tmp  Dec  2 2007       65536  "DUMP5994.tmp"
dump599e.tmp  Nov 13 2007       65536  "DUMP599e.tmp"
dump59a9.tmp  Nov 13 2007       65536  "DUMP59a9.tmp"
dump59b3.tmp  Nov 13 2007       65536  "DUMP59b3.tmp"
dump59c7.tmp  Nov 29 2007       65536  "DUMP59c7.tmp"
dump59d1.tmp  Nov 13 2007       65536  "DUMP59d1.tmp"
dump59db.tmp  Nov 15 2007       65536  "DUMP59db.tmp"
dump59ef.tmp  Nov 15 2007       65536  "DUMP59ef.tmp"
dump59f9.tmp  Nov 13 2007       65536  "DUMP59f9.tmp"
dump5a03.tmp  Nov 13 2007       65536  "DUMP5a03.tmp"
dump5a04.tmp  Nov 13 2007       65536  "DUMP5a04.tmp"
dump5a17.tmp  Nov 13 2007       65536  "DUMP5a17.tmp"
dump5a49.tmp  Nov 29 2007       65536  "DUMP5a49.tmp"
dump5a85.tmp  Dec  2 2007       65536  "DUMP5a85.tmp"
dump5aa3.tmp  Nov 13 2007       65536  "DUMP5aa3.tmp"
dump5ad5.tmp  Nov 29 2007       65536  "DUMP5ad5.tmp"
dump5b57.tmp  Nov 13 2007       65536  "DUMP5b57.tmp"
dump5b89.tmp  Nov 29 2007       65536  "DUMP5b89.tmp"
dump5ba7.tmp  Nov 13 2007       65536  "DUMP5ba7.tmp"
dump5be3.tmp  Nov 13 2007       65536  "DUMP5be3.tmp"
dump5ce8.tmp  Nov 13 2007       65536  "DUMP5ce8.tmp"
dump5cfc.tmp  Nov 13 2007       65536  "DUMP5cfc.tmp"
dump5d38.tmp  Nov 13 2007       65536  "DUMP5d38.tmp"
dump5e14.tmp  Nov 13 2007       65536  "DUMP5e14.tmp"
dump5e46.tmp  Nov 13 2007       65536  "DUMP5e46.tmp"
dump5e50.tmp  Nov 13 2007       65536  "DUMP5e50.tmp"
dump5ea0.tmp  Nov 13 2007       65536  "DUMP5ea0.tmp"
dump5ea1.tmp  Nov 13 2007       65536  "DUMP5ea1.tmp"
dump5eb4.tmp  Nov 13 2007       65536  "DUMP5eb4.tmp"
dump5f7d.tmp  Nov 13 2007       65536  "DUMP5f7d.tmp"
dump6009.tmp  Nov 15 2007       65536  "DUMP6009.tmp"
dump603b.tmp  Nov 13 2007       65536  "DUMP603b.tmp"
dump6045.tmp  Nov 15 2007       65536  "DUMP6045.tmp"
dump608b.tmp  Dec  2 2007       65536  "DUMP608b.tmp"
dump609f.tmp  Nov 13 2007       65536  "DUMP609f.tmp"
dump60a0.tmp  Nov 17 2007       65536  "DUMP60a0.tmp"
dump60ef.tmp  Dec  2 2007       65536  "DUMP60ef.tmp"
dump612b.tmp  Nov 13 2007       65536  "DUMP612b.tmp"
dump61e0.tmp  Nov 13 2007       65536  "DUMP61e0.tmp"
dump6212.tmp  Dec  2 2007       65536  "DUMP6212.tmp"
dump6226.tmp  Nov 13 2007       65536  "DUMP6226.tmp"
dump6262.tmp  Nov 23 2007       65536  "DUMP6262.tmp"
dump633e.tmp  Nov 13 2007       65536  "DUMP633e.tmp"
dump638e.tmp  Nov 13 2007       65536  "DUMP638e.tmp"
dump63c0.tmp  Nov 13 2007       65536  "DUMP63c0.tmp"
dump651f.tmp  Nov 23 2007       65536  "DUMP651f.tmp"
dump656f.tmp  Nov 13 2007       65536  "DUMP656f.tmp"
dump6673.tmp  Nov 23 2007       65536  "DUMP6673.tmp"
dump6836.tmp  Dec  1 2007       65536  "DUMP6836.tmp"
dump6e5a.tmp  Dec  2 2007       65536  "DUMP6e5a.tmp"
dump6fff.tmp  Dec  2 2007       65536  "DUMP6fff.tmp"
dump70a9.tmp  Nov 29 2007       65536  "DUMP70a9.tmp"
dump7e14.tmp  Dec  1 2007       65536  "DUMP7e14.tmp"
Now let's remove some services.

Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.

On the page that opens, scroll down to Microsoft Inet Service

then right click the entry, select Properties and press Stop Service.

When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.

Now repeat the above to Stop and Disable the below two Services (if you do not find them or get any errors, just continue):

LiveUpdate

Click OK until you get back to Windows.

chaslang · Dec 8, 2007

Make sure you complete the instructions in message # 6 before doing the below!

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: Flash Module - {C87FA4A3-2474-4a3f-B413-67D515905024} - rasmoesa.dll (file missing)
O3 - Toolbar: Mirar - {9A9C9B68-F908-4AAB-8D0C-10EA8997F37E} - C:\WINNT\System32\WinNB58.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [{A9-97-7A-A8-ZN}] C:\winnt\system32\dwdsrngt.exe CHD003
O4 - HKUS\.DEFAULT\..\Run: [autoload] C:\WINNT\System32\drivers\smss.exe (User 'Default user')
O4 - Startup: TA_Start.lnk = C:\WINNT\system32\dwdsrngt.exe
O15 - Trusted Zone: http://click.getmirar.com (HKLM)
O15 - Trusted Zone: http://click.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://redirect.mirarsearch.com (HKLM)
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab
O16 - DPF: {8A0DCBDB-6E20-489C-9041-C1E8A0352E75} (Mirar_Dummy_ATS1 Class) - http://awbeta.net-nucleus.com/FIX/WinATS.cab
O20 - Winlogon Notify: ddaxy - C:\WINNT\System32\ddaxy.dll (file missing)

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

Extract avenger.exe from the Zip file and save it to your desktop

Run avenger.exe by double-clicking on it.

Check the 'Input script manually' box.

Click on the magnifying glass icon.

Copy everything in the Quote box below, and paste it in the box that opens:

Files to delete:
C:\Documents and Settings\Sarah Walker\Start Menu\Programs\Startup\TA_Start.lnk
C:\WINNT\c.pid
C:\WINNT\system32\dwdsrngt.exe
C:\WINNT\system32\qwinomdq.exe
C:\WINNT\system32\swsc.exe
C:\WINNT\system32\riwepfso.tmp
C:\WINNT\system32\RunOnce.tmp
C:\WINNT\system32\RunOnce2.tmp
C:\WINNT\system32\boa1.dat
C:\WINNT\system32\cookie1.dat
C:\WINNT\system32\cs.dat
C:\WINNT\system32\ps1.dat
C:\WINNT\system32\rc.dat
C:\WINNT\System32\_svchost.exe
C:\WINNT\System32\drivers\smss.exe

Folders to delete:
C:\WINNT\system32\cofig32
C:\WINNT\system32\dllz1
C:\WINNT\system32\IBD4
C:\WINNT\system32\temps1
Click to expand...

Now click the 'Done' button.

Click on the traffic light icon and OK the prompt.

You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.

A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

dhinkle · Dec 8, 2007

Okay - here we go: First, when I ran AVG Spyware I did delete the found items (I just saved the report before I changed the action to delete. Sorry!)

Second, the internet fix worked! THANKS!

Than I followed your directions for uninstalling the software (I did do most of them after I read your READ ME FIRST page. My post was before that. Again, sorry!) Got the correct version of Sun Java. Deleted the dump files in WINNT. Disabled the Microsoft Inet Service (couldn't find any other files to disable so I just exited). Ran HJT & Avenger then CCleaner (left all the default settings). Attached are my updated MGTools zip file & Avenger.txt

It's working better EVERY minute!! (My neice is an interior designer. Do you have rooms you need redone!!?? She OWES you! )

chaslang · Dec 8, 2007

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKUS\S-1-5-18\..\Run: [autorun] C:\Documents and Settings\LocalService\smss.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autorun] C:\Documents and Settings\LocalService\smss.exe (User 'Default user')

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

REGEDIT4

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"autorun"=-
"Microsoft all"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\load]
"compid"=-
"h_nadzemka.info"=-
"forwas"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"EnableLUA"=-
Click to expand...

Now download The Avenger by Swandog46, and save it to your Desktop.

Extract avenger.exe from the Zip file and save it to your desktop

Run avenger.exe by double-clicking on it.

Check the 'Input script manually' box.

Click on the magnifying glass icon.

Copy everything in the Quote box below, and paste it in the box that opens:

Files to delete:
C:\Documents and Settings\LocalService\smss.exe
C:\\WINNT\\mmall.exe
Click to expand...

Now click the 'Done' button.

Click on the traffic light icon and OK the prompt.

You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.

A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

dhinkle · Dec 10, 2007

okay, followed your directions. the log files are attached.

chaslang · Dec 10, 2007

You're logs are clean!

If you are not having any other malware problems, it is time to do our final steps:

If we used Pocket Killbox during your cleanup, do the below

Run Pocket Killbox and select File, Cleanup, Delete All Backups

If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.

If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.

If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.

If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.

If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.

If we had you run Avenger, you can delete all files related to Avenger now.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

dhinkle · Dec 12, 2007

I cleaned up the files you mentioned but when I tried to do the Microsoft updates - I wasn't able. I was reading a LOT of info on the web about the Microsoft Update service not being able to be run after a WinXP SP2 repair (which is what I did orginally with this computer) but unfortunately every fix I tried - doesn't work.

Here are a few links to what I already tried: http://www.neowin.net/forum/lofiversion/index.php/t427285.html (solution at bottom of page) and http://blogs.zdnet.com/hardware/?p=817&page=1

I was hoping maybe you could help me with this last (I hope) problem.

chaslang · Dec 13, 2007

You should work your issue with Microsoft Update in the Software Forum.

dhinkle · Dec 13, 2007

i'll do that. THANKS for all your help! here's to you & your committment to helping all us "un-geeks" :drink

chaslang · Dec 13, 2007

You're welcome. Surf safely!

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75 Viruses Reported!

dhinkle Private E-2

Attached Files:

hijackthis.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

Attached Files:

combofix.txt

plot.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

Attached Files:

MGlogs.zip

Report-Scan-20071207-220007.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

Attached Files:

MGlogs.zip

avenger.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

Attached Files:

avenger.txt

MGlogs.zip

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

dhinkle Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member