Getting rundll error cannot find gzmrt.dll

Welcome to Majorgeeks!

If your suspecting malware as the cause, then please run the guide below and attach the logs created, this will give a good overall picture of what could be infecting your PC, then our malware experts can issue you some more removal instructions if needed.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

You need to run the other scans that were requested and attach the logs. I'm referring to the first steps that request ComboFix and AVG Antispyware to be run and logs to be posted.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.1_02

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL (file missing)
O3 - Toolbar: (no name) - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - (no file)
O3 - Toolbar: UltraEdit Toolbar - {4E7BD74F-2B8D-469E-85AA-FD60BB9AAE22} - C:\PROGRA~1\UE_TOO~1\UE_TOO~1.DLL (file missing)
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/166a013cbe4d58c10406/netzip/RdxIE601.cab

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner!

Now please download the newest version of MGtools form here: MGtools.exe
Save it to C:\MGtools.exe as previously requested in the READ ME. Then run MGtools.exe by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Your PC should always be in normal startup. There is no reason for it not to be. Why are you not in normal startup?

 

You did not download the new version of MGtools as requested in message number 5. Thus you still have a problem that GetRunKey did not work properly.

Also according to your logs you have never run ComboFix. That is why you have no log for it.

Your logs show no signs of malware. You may need to look elsewhere to resolve problems with Internet Explorer. Perhaps you have software conflicts or missing components of Windows. You could try running sfc /scannow from the Start, Run box.

You could also try uninstalling some of the toolbars (Google, Yahoo, SnagIt, Norton).

Other than the above, you may wish to post as much detail as possible about your problem in the Software Forum. Also test whether the problem occurs if you boot into safe mode.