Cannot inatall some programs

Welcome to Major Geeks!

First let's begin with some questions.

Is your copy of Windows legally registered to you and activated

Are the below valid full working programs or are the trials? If trials, uninstall

• Spyware Doctor
• Spy Sweeper

Is there a reason you skipped installing and running Spybot as requested in the READ ME?

Also where is the requested log from AVG Antispyware?

What are the below? Are they really from Adobe???? Why would you run these all the time?

Let's begin by removing a rogue service.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to Windows
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O23 - Service: Windows - Unknown owner - C:\WINNT\srvany.exe

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Uninstall it since you have Spy Sweeper. They will cause conflicts with each other making each less effective and will slow your PC down.

Yes but the READ ME requested that you install it and run it. If you follow our instructions and do not install Teatimer, it is only used as a back up scanner and it does provide some very good free and useful protection with the Immunize feature. It will not interfere with Spy Sweeper and it provides you with a backup scanner.

Do you need them? If not uninstall any related software or fix those startup lines with HijackThis.

Yes and yes.


Your AVG AS log was only that large because you have save a ton of unnecessary cookies on your C drive and also have another copy on the G drive from a very old FireFox V 1.04 installation. See the folders referenced in your log and clean this stuff up:

C:\Documents and Settings\DR\My Documents\
G:\My Documents\My Documents\

 

Your logs are clean. You should pursue issues with Windows Installer in the Software Forum.


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!