Intermittent pop-ups of various websites PLEASE HELP!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Snowbi-Wan, Jan 1, 2008.

  1. Snowbi-Wan

    Snowbi-Wan Private E-2

    There are pop-ups opening on my computer constantly. I would say about 1 every couple minutes. I seem to have to open my own IE window first. Some of the sites that pop up are: setthetrend.com - pcsecurityshield.com - fling.com - ritzcamera.com - blastro.com - among many others...

    I have run Ad-Aware, Spybot, my McAfee, and still no fix. I downloaded HijackThis, but have no idea what I'm looking for in it.

    I know I'm not supposed to post the log, so if someone could point me in the right direction, I'd greatly appreciate it. Thanks!
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    Best to start with our 1st steps below and once run completly and your logs are attached our malware experts will review them and post some further instructions to remove this malware if needed and what to remove from Hijackthis..... "may the force be with you"



    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. Snowbi-Wan

    Snowbi-Wan Private E-2

    Thanks. I'll have to go through that tonight when I get home.
     
  4. Snowbi-Wan

    Snowbi-Wan Private E-2

    OK, after going through all the threads and links provided within this forum and pulling my hair out trying to find a solution, I stumbled upon mention of the file name "core.cache.dsk" somewhere (might have even been in my HijackThis log). I've tried back-tracking to determine where exactly to no avail.

    Anywho, I entered that file name into Google which gave me this page and was the exact solution I needed, because it seems to have fixed the problem.

    http://www.pchell.com/support/poweredbyzedo.shtml

    So thanks for starting my path to the solution. Just wish I could determine where I got that file name in the first place. :confused
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you have that, chances are you have other issues and we also know how to fix the problem you mentioned. But since you did not complete the READ & RUN ME instructions and attach the requested logs, we cannot help you. I stronly advise you to complete the instructions and attach the logs so we can make sure you are clean.
     
  6. Snowbi-Wan

    Snowbi-Wan Private E-2

    OK, I'll do that still. Thanks. I did run all the cleaners, just never posted the log.

    I was just glad I got this pop-up thing fixed.

    Here is this one for now while I re-look through the steps for the other one.:
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Nowhere in the READ & RUN ME does it ask for a HijackThis log.

    You need to attach the logs that were requested for your OS. And that would be:
    1. the log from running ComboFix which is C:\ComboFix.txt
    2. the log from AVG Antispyware which you need to save
    3. the log from MGtools which is C:\MGlogs.zip
     
  8. Snowbi-Wan

    Snowbi-Wan Private E-2

    Yeah, I know, sorry. By the time I went to edit it out, it wouldn't let me edit.

    I'm working on the MGTools one now. I'll have all 3 shortly.
     
  9. Snowbi-Wan

    Snowbi-Wan Private E-2

    OK, here they are:
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are in pretty good shape, but I do have some general cleaning things and performance improvement things you should do.


    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Java(TM) 6 Update 2
    Java(TM) SE Runtime Environment 6 Update 1

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    Unless you use a remote control with your PCs DVD player you don't need the below to run. So fix it too if not needed
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

    After clicking Fix, exit HJT.

    Now reboot.

    After reboot, run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.

    Make sure you tell me how things are working now!
     
  11. Snowbi-Wan

    Snowbi-Wan Private E-2

    Damn, you're fast!

    Thanks so much! I'll go through these suggestions and do what I can.

    Thanks again.

    Jeff
     
  12. Snowbi-Wan

    Snowbi-Wan Private E-2

    OK, here is the updated MGTools log.

    I am noticing IE is a bit faster opening and changing websites. Haven't tried to do much else yet.

    Question: do I leave all these different cleaning software, logs, etc. on my PC, or remove them for now until I may need them again and just come back here and get them? I assume they're updated frequently.

    Thanks again for all your help.
     

    Attached Files:

  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your logs are fine now.

    I believe my final instructions will address this.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the U, it must be there.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    12. After doing the above, you should work thru the below link:
     
  14. Snowbi-Wan

    Snowbi-Wan Private E-2

    OK, thanks again for all the help!
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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