Win32.agent.bkw

Discussion in 'Malware Help (A Specialist Will Reply)' started by domingus, Jan 20, 2008.

  1. domingus

    domingus Private E-2

    Hi,

    I ran a-squared detection software, and it came up with the Win32.Agent.bkw trojan.

    When I quarantined it, a message window popped up to say something about windows will not function properly, please insert disk.

    I had to do a system restore to enable my computer. I ran another a-squared scan and the same thing happened.

    Anyone know how to get rid of this trojan (Win32.Agent.bkw).

    Thanks.
     
    domingus, Jan 20, 2008
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!


    As you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, the guide below of our steps has a few logs that show alot of the malware on your PC and where they are located, so please follow the below to help us help you remove this pest,



    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide


    After these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions,

    So logs that you will get to attach are:

    MGlogs.zip (which has 5 logs inside it, including Hijackthis, just attach the whole Zip )
    AVG log. ( Which is the report scan txt file )
    Combofix logs.

    http://img117.imageshack.us/img117/829/60272555mm4.jpg
     
    DavidGP, Jan 20, 2008
    #2
  3. domingus

    domingus Private E-2

    Here's the requested attachments.

    I received an error message on the MGtool.exe "the application failed to initialize properly (oxc000135".


    I really appreciate your help.
     

    Attached Files:

    Last edited by a moderator: Jan 22, 2008
    domingus, Jan 21, 2008
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to attach the log requested in the READ ME from running MGtools.exe. This file is C:\MGlogs.zip. The procedure did not ask you to attach the hijackthis.log file from the C:\MGtools folder.

    Where exactly is A-squared reporting this malware? Is is in C:\System Volume Information ?
     
    chaslang, Jan 22, 2008
    #4
  5. domingus

    domingus Private E-2



    I'm still need of help. Can anyone pleased help me?

    I ran the AVG antispware program and it came out clean. I ran the a-squared program and I'm still getting this win32 stuff.

    Is there help available for this?

    Thanks again.
     
    domingus, Jan 24, 2008
    #5
  6. domingus

    domingus Private E-2

    Hi chaslang. I just read your e-mail after my post requesting help again.

    I will try your suggestions again.

    Thanks.
     
    domingus, Jan 24, 2008
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you attach a log showing what A-squared is finding and also the MGlogs.zip file requested in the READ ME, we will be able to help you solve your problem.
     
    chaslang, Jan 25, 2008
    #7

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