Is it a MALWARE/SPYWARE?

Hi


Yes if the Network icons are perminently lit, which is showing traffic on your network, then you must suspect as one cause Malware, so to really know if this is the case the full READ ME, will need to be run as sadly no one application like Spybot, will highlight every malware.

Another cause of perminent connection is that your running p2p software.

 

HI

Can you boot into safe mode and delete the quarantine folder to McAfee? if not the malware found is quarantined so ok for now, just continue onto the next step, it maybe that we need to see the logs you can get, as some malwares block many various operations from working like delelting from various areas, to being able to download anti-malware scanners etc.

But do continue on and if at any stage you cannot do a section, do as you already have done tell us what step and what the problem was.

 

When your PC reboots after running ComboFix, all of the programs you stop will just automatically start as usual.

 

Sometimes this happens when first installed. After a reboot, it may work properly. Don't worry about it now.

AVG Antispyware is a different kind of protection than McAfee is giving you. Also note that after the 15 day trial, AVG AS will no longer provide any protection unless you purchase it.

What do you mean by fine? Are you referring to malware free or something else? These scans will have no effect on other partitions.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.

Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Administrator\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Excuse me????? Please look at option 2 in your own list.

 

McAfee was attempting to block the cleanup that we were doing. Pretty poor timing. They should have blocked the malware from getting on your PC in the first place not the fixes we were doing. At anyrate it looks like the fix worked in spite of McAfee.

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome.

No this procedure does not check for this. You would have to do that on your own.

 

You need to complete the instructions I gave you in message # 13. I did not ask you to run any other scans. You need to complete those steps first.

 

There are many sites on the internet to test firewalls and port status. You can just google them. Examples:

http://www.hackerwatch.org/probe/
http://probe.hackerwatch.org/probe/probe.asp
http://www.auditmypc.com/
http://www.pcflank.com/

 

You must make sure that you are not blocking the process in your McAfee Firewall. You try disabling your firewall as a test to see if it is the cause of your problems. MS Windows Update is notorious for causing people issues with getting updates.

 

Could be a variety of problems with MS update and issues on your PC. I suggest you post in the Software Forum where they can attempt to help you with this.

You could give the below a try first to see if it helps:

Fixing Windows Update Problems (Win 2K and XP)