no sound

Thanks in advance for any help you can give. So I recently purchased a HP A6230N desktop. now this machine came pre-installed with vista, so i had to upgrade it to XP as soon as i got it. I also added a Nvidia GeForce 8500 GT video card and my Hard drive from my old machine. I had a hell of a time just getting the drivers for me wi-fi card installed on this new system.

everything works fine when i boot the system from my old hard drive, including sound and everything looks good in the device manager, however, when i boot from the new hard drive everything works except the sound. I am attempting to use the integrated sound on this motherboard. When booting from the old hard drive some sort of realtech sound device is listed under 'Sound, video and game controllers', but when booting from the new HDD there is nothing o the sort, instead there is a PCI device' under 'other devices' with a question mark as a symbol. I am assuming this is my sound hardware, as i have nothing plugged into the PCI pors except for my Wi-Fi- card, and that is installed correctly.

All of the drivers I ave tried installing do not seem to work, I have installed the nvidia chipset driver and the realtech driver that was suggested in a few places(WDM_R185).

any help or advice would really be appreciated.
thanks
-luke

 

Argghh, another Vista to XP Realtek driver problem!

Three questions:
What shows in Device Manager under Sound, Video, Game controllers?
Is there an AAU Device listed in System in Device Manager?
Does both the old and new drives have XP? or does one have it and the other Vista?

 

first, under sound video and game controllers i have: Audio Codecs, Legacy audio Drivers, legacy Audio capture devices, Media Control devices, and Video Codecs

second, i dont see any sort of AAU device listed

third, both hard drives are running windows XP, my system is proudly vista free.

 

Try this driver:
http://h10025.www1.hp.com/ewfrf/wc/...=pv-31132-2&cc=us&lc=en&dlc=en&dlc=en&lang=en

You may want to take a look at the install instructions.

 

I get an error message on install
"Your system does not have Microsoft's universal audio architecture (UAA) high definition audio bus driver installed. You must install this driver before installing the Realtech high definition audio drivers. you can obtain the UAA HD audio bust driver from Microsoft"


im not really sure what they want me to install here...

 

http://drivers.Microsoft-UAA-Bus-Driver-for-High-Definition-Audio.shtml

 

Try this driver.... it is the ever-elusive UAA software.
http://h10025.www1.hp.com/ewfrf/wc/...=ob-45977-2&cc=us&lc=en&dlc=en&dlc=en&lang=en
Good Luck!

 

I installed both of those drivers... same error message.

 

Is the UAA driver showing in System in Device Manager?
Is the last error message for the UAA or the Realtek driver?
Uninstall Realtek through Add/Remove Programs,reinstall your chipset drivers (they are the right ones), and then make sure the UAA driver is installed properly before installing the Realtek driver.

 

the UAA driver dosnt show up under system devices.
the error message is from the driver you liked earlier (http://h10025.www1.hp.com/ewfrf/wc/...=pv-31132-2&cc=us&lc=en&dlc=en&dlc=en&lang=en)
and ill try that

 

when i attempt to uninstall the realtech drivers, the uninstallers get about halfway through and then i get an error message that windows failed to uninstall the realtech drivers, or something like that, but it still disappears from the add/remove programs list.
neither of the UAA drivers seem to work. I cant get it to show up in the device manager.
and without that installed i cant install the driver you linked earlier.

:/

 

I'm doing some research on why these drivers are giving everyone a PIA. One thing I found is that after doing the Add/Remove procedure (which is from Realtek), you need to restart your PC.
I am downloading the Realtek.zip package now. The UAA is supposed to be in it. Once I go through it I will be able to tell you more. Going to take a while. (It is a high demand driver and is downloading at only 14 kbs)

 

Download CCleaner (if you don't already have it)
http://www.majorgeeks.com/CCleaner_Slim_No_Yahoo_Toolbar_English_d4191.html
Start CCleaner and look in the Un-install list in the Tools section. If Realtek is there, un-install it.
Look in your Program Files to see if the Realtek folders are actually gone. If not, delete them
Run CCleaner (Cleaner and Registry)

This is the HP description on deleting audio drivers (This may be un-necessary but run through this to be sure):
1. Click Start , and then click Control Panel to open Device Manager.
2. Click a sound device name other than Audio Codecs and Legacy Audio Drivers.
3. Press Delete on the keyboard. Click OK on any warning windows that appear.
4.Continue removing sound devices until Audio Codecs and Legacy Audio Drivers are the only devices remaining.

And finally just to make sure all HD audio is gone: (Set a Restore point first)
1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. Locate and then click the following subkey in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP3\KB888111
3. On the Edit menu, click Delete.
4. Click Yes, and then exit Registry Editor.

Download and install this:
Windows 2000, Windows XP/2003(32/64 bits) Driver only (ZIP file) R1.86
http://www.realtek.com.tw/downloads...=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

Unzip the file, open it, and double click the set.up.exe file.
The UAA is included in this package (it is in the folder labeled MSHDQFE)
It should install on it's own.

 

so i did all of that. and i still get the same error message about the UAA drivers not being installed. is there a way to manually move the files?

 

Yes, copy and paste or drag them to the Realtek folder but I'm not sure that would actually work.

I believe this is actually for Win2000, but you should be able to do something close (some steps will be a little different) to the same thing in XP.
I have to take off or I would have given better info, but I will be back later today and see if I can find the XP version of that.
To install the updated driver:
a) Right-click My Computer, click Properties, and then click Hardware.
b) Click Hardware Wizard, click Next, click Add/Troubleshoot a device, and then click Next.
c) Click Add a new device, click Next, and then click Next.
d) In the Hardware types box, click Sound video and game controllers, and then click Next.
e) In the Manufacturers box, click the manufacturer of your sound card, click the appropriate model in the Models box, and then click Next.
f) Click Next
g) Verify the resources for your sound card are correct, click OK, and then click Finish.
h) Click Yes to restart your computer.

Also, this is something you might want to also try:
1. In Sounds and Audio Devices you are told there is "No Audio Device"
2. In Device Manager your Audio Device is "Working Properly" and
3. You DO have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;
* Copy C:\WINDOWS\inf\machine.inf to a temporary location
* Edit your copy of machine.inf in Notepad
* Remove line 20 (ExcludeFromSelect=*)
* Right-click “Plug and Play Software Device Enumerator” and click “Update Driver”
* Choose “Install from a list or specific location (Advanced)” and click Next
* Choose “Don’t search. I will choose the driver to install” and click Next
* Click “Have Disk”
* Browse to the location of your copy of machine.inf and click OK
* Select “Plug and Play Software Device Enumerator” and click Next
* Wait for the software to install then click Finish

Scenario Two
1. In Sounds and Audio Devices you are told there is "No Audio Device"
2. In Device Manager your Audio Device is "Working Properly" and
3. You DON’T have "Plug and Play Software Device Enumerator" listed under System Devices

Carry out the following steps;
* Copy C:\WINDOWS\inf\machine.inf to a temporary location
* Edit your copy of machine.inf in Notepad
* Remove line 20 (ExcludeFromSelect=*)
* Go to the Control Panel and run “Add Hardware”
* When the Add Hardware Wizard appears, click Next
* Wait for it to search for new hardware
* Choose Yes, I have already connected the hardware and click Next
* Scroll all the way down and select “Add a new hardware device”, click Next
* Choose “Install the hardware that I manually select from a list (Advanced)”, click Next
* Select “Show All Devices” and click Next
* Click “Have Disk”
* Browse to the location of your copy of machine.inf and click OK
* Under Model, select “Plug and Play Software Device Enumerator”, click Next
* To start installing the drivers, click Next
* Wait for the software to install then click Finish

Your audio device should now be recognized in Sounds and Audio Devices.

 

I tried the second thing you suggested ("Plug and Play Software Device Enumerator" was listed) and it dosnt seem to have changed anything.

I tried the XP equivalent of your first suggestion, but i get confused when i have to pick the manufacturer. the options I have are "CH products game ports", "ESS Technology, Inc", and "ThrusMaster". I could also click "have disk"

 

just thought of something!
is there any way to copy the hardware profiles or something from my old hard drive onto the new one?

 

That would be a good question. I am not sure how you could do that. Try posting another thread with that question in software or hardware (not sure which would be proper) telling exactly what is your trying to do. I know you can clone a hard drive to be put on another but that's about all I do know.

 

Out of curiosity, why are you running XP off of two different drives on the same system.
Have you set it up to dual boot?
It is possible that you are getting a conflict between the two, if not set-up for dual booting.

After looking back to your original post, I saw this:
""there is a PCI device' under 'other devices' with a question mark as a symbol""
What does it say under Properties>Details in Device Manager for that device?

You could try updating the driver for it, by browsing to the Realtek one on your other drive.

 

One more question: In Device Manager>System is there a "Realtek High Definition Audio controller?

 

nope, should i go make that other thread?