Malware Removal Logs (possible virus) & Process List

Not true! You need to delete it.

This is the Malware Removal forum. We primarily work on removing malware here. Are goal is not to remove unnecessary software when it has nothing to do with malware since we cannot decide what other people use on their PCs. For example, I would say I don't need any of the below but you may like or need some of all of them:

We don't need it. A process list is already in MGlogs.zip.

No it doesn't! What exactly are you referring to? Are you referring to the below which are all cleaned up by our final instructions?

Code:

"C:\"
COMBOFIX      Feb  7 2008              "ComboFix"
mglogs.zip    Feb  7 2008       59799  "MGlogs.zip"
MGTOOLS       Feb  7 2008              "MGtools"
mgtools.exe   Feb  7 2008     1238736  "MGtools.exe"
QOOBOX        Feb  7 2008              "QooBox"

In fact since your logs do not show any malware you can move right on to our final instructions.

1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
2. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
3. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You never told me exactly what the file was or where it was located, but if it is a crack or a keygen you need to delete it for two reasons

1) they are not safe
2) they are illegal

 

That is the safest thing to do otherwise you may find youself looking for help in forums like this more often then you (or we ) want.

 

Those are folders not files. I'm not sure what your reference point in time is but nothing that you did here is impacting this. We did not even fix anything. Perhaps it is due to your recently installing TrendMicro with Kdefense. This will have an impact of performance.

I don't follow what you mean. Are you talking about using Windows Explorer to go to the C:\Documents and Settings\Joe Viviano\Start Menu\Programs\Startup folder and you don't see all of the expected files? What do you expect to see in that folder? That folder does not have to have anything in it to get other programs to run. Only certain software will use this folder to run at startup. Other software (like your antivirus and more) use the registry.