Digital Miscreant Trouble

Welcome to Major Geeks!

We cannot properly remove malware from a PC by only seeing a HijackThis log. I will give you something to try below but you are going to have to complete the READ & RUN ME sticky thread procedure.


Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {200D0AAD-71B1-51C9-DDB0-092BA4662A54} - C:\Program Files\Ylcebmmw\xddhivin.dll (file missing)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dumprep] C:\WINDOWS\system32\spoolc.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\sol548.txt
O20 - Winlogon Notify: hggfcaw - hggfcaw.dll (file missing)
O20 - Winlogon Notify: winzzd32 - winzzd32.dll (file missing)

After clicking Fix, exit HJT.

Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt
• Attach the C:\avenger.txt log to your next message.

Now please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

No you actually have not run quite a lot of it. You have not run ComboFix and attached the log, you have not run AVG Antispyware and attached the log, and you have not run the MGtools and attached the log from it.

As things stand right now with only seeing your HijackThis log we are finished. But that does not say much because you are not running it properly and that is why you need to run MGtools which would automatically run it properly.

Are you still having problems? If so decribe them in detail and complete all steps in the READ & RUN ME in the order written. Then attach the requested logs from the READ ME.

What is the below process I see running? What is drive D?
d:\d7e96ed0d8354ab0208855d28566769b\setup.exe

 

Why are your logs from Safe Boot Mode?

You are badly infected. Many of your applications have a Win32.Agen.zb infection and will have to be uninstalled. Then you will have to reinstall them if you need them. The below is the list that was seen as infected in your ComboFix log:

I suggest that you begin by uninstalling the below which should be the easiest ones to reinstall later for new clean downloads (if you really need them - don't reinstall if you don't use them)
Dell\Media Experience
AVG7
Google Toolbar
Skype\Phone
DAEMON Tools
MSN Messenger
Download Manager

All of the others that are infected need to be fixed too but you will have to see if you have the software for reinstalling them.



Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe (file missing)

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

Driver::
mguxcfyn
Ckn50
DirLook::
C:\WINDOWS\system32\fibagbia
C:\WINDOWS\system32\vmm32
 
File::
C:\WINDOWS\system32\drivers\mguxcfyn.sys
C:\WINDOWS\system32\drivers\Ckn50.sys
C:\WINDOWS\expxcee.exe
C:\WINDOWS\exreaww.exe
C:\WINDOWS\cqmdyabu.txt
C:\Program Files\gnrdg^qw.txt
C:\Documents and Settings\Joske de Jong\kolenkor.dll
C:\Documents and Settings\Joske de Jong\libcurl.dll
d:\d7e96ed0d8354ab0208855d28566769b\setup.exe
 
Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{13b6d674-000f-11dc-b6b8-0019d145f6ee}]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\Administrator\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome!

Does this folder name look familiar? C:\WINDOWS\system32\fibagbia
What about the files in the folder and notice the dates of the files? You can also see the list of files in the last ComboFix log since I asked combofix to show me what was in this folder. These seem quite suspicious. I know last year ComboFix used to remove them.

We made a lot of progress with that last fix but there is a little more to do and some new file names/drivers showed up that are problems. Before I can create a fix, I need to know about the above fibagbia folder and files which could be the cause of these new issues.

 

Let's do the below first before you return to normal use.


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll

After clicking Fix, exit HJT.


Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

Driver::
Jmb56
DirLook::
C:\WINDOWS\LastGood.Tmp
Folder::
C:\WINDOWS\system32\fibagbia
 
File::
C:\WINDOWS\system32\WLCtrl32.dll
C:\WINDOWS\system32\drivers\Jmb56.sys

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN
   • Now type combofix /u in the runbox and click OK.
   • Note: The space between the X and the /U, it must be there.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
12. If you are running Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
13. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!