5+ minutes to reboot?

Discussion in 'Malware Help (A Specialist Will Reply)' started by mnmmickey, Mar 3, 2008.

  1. mnmmickey

    mnmmickey Private E-2

    I must apologize for my long winded post in advance, I just like giving as much detail as possible.

    Since the middle of last week my laptop has been really slow, like the title implies. I can not think of any changes that I have done in months, before the sudden slow down. I knew something was up when I started recieving popups, and an alert in the tool tray (the box by my clock) saying I was vulnerable or an infection is present. I realized immediately that the popup was malware, and disco'd the network cable to stop the bleeding. I log on as admin about once a week to check for and install updates requiring admin user level, mostly windows items, and an occasional AutoCAD update. Because the BS about windows inability to autocheck for updates in Opera or Firefox I only had IE6 for internet, while logged on as admin. Other than that Opera is my browser of choice. I normally log on with my profile, with power user level, using opera for my browsing.

    I had heard of this site before and ran through the bits and pieces I could. Some of the problems/symptoms I have and had.
    - Unable to check for windows updates (still present)
    - Add/Remove Programs through Control panel does not show any programs, and will not close down. (still present)
    - Random Run-Time errors. (now that I want it to so I can write it down I cannot get it to happen)
    - The control panel plays Hide and seek with me, one reboot it is there next it may not be. (still present)
    - When I clicked on the Unplug or Eject Hardware icon in the tool tray, I got an error message concerning insufficient rights needing to be an admin to perform this task. (have not experienced this one since going through the "Read & Run Me First")
    - Random error messages about insufficient memory windows will increase Virtual memory, with only one program running the Performance tab of Task manager looks like an seismograph for San Francisco or LA. (frequency is decreasing since R&R me 1st)
    - Popups about warning messages concerning security issues. (GONE hopefully for good)
    - Extremely Sloooooooooooooooooooooooooooooooow reboot, and slugish performance. (still here)
    - When Zone Alarm was installed SERVICES.EXE kept trying to access the internet. I did some googling and found it may or may not be the good version. I did a search and found 6 objects on my 'puter
    - C:\WINNT\$NtServicePackUninstall$
    - C:\WINNT\$NtUpdateRollupPackUninstall$
    - C:\WINNT\ServicePackFiles\i386
    - C:\WINNT\SoftwareDistribution\Download\%ac96bf333693381ef14463235ccfce4
    - C:\WINNT\system32
    - C:\WINNT\system32\dllcache
    I read that the only one is supposed to be the "C:\WINNT\syystem32" and now I'm concerned. (still present)
    - When I run a-squared it keeps finding "Trace.Registry.KaZaA" but I know I have never had KaZaA, I know how dirty it made my in-Laws computer when their boys used it.

    I thought I had LavaSoft AdAware 6 (Pro I think) and one other product running on reboot, guess what it somehow became deactivated or compromised. I have since declared WAR on Malware, unfortunatly I still feel like I am losing. My laptop and the rest of my network is sitting behind 2 HW firewalls.

    Products I currently have monitoring the front lines: (all DL from your links)
    - AVG Free Edition - with updates daily.
    - a squared free edition - with current updates.
    - I installed Zone Alarm but uninstalled when it kept me from getting to the internet, I will reinstall some solution once my other issues are solved and I can be sure the problem is not of a malicious nature.
    - SUPERAntiSpyware free version set to check for updates on reboot.
    - AVG Anti-Root Kit Free.
    - SpyBot-Search & Destroy - searching for uodates
    - SpyWare Blaster - searching for updates
    - SpyWare Guard - with Liveupdates
    - And I love CCleaner - it is how I have been able to Delete programs I don't want/need anymore.


    I hope I have been thorough enough in providing my situation, once again sorry if I was long winded.

    Oh yeah the HW & SW details

    IBM Thinkpad P3 1133MHZ
    1 Gig RAM
    Windows 2000 SP4 Pro
    Office 2003 Pro
    AutoCAD 2006
    DeLorme Streets 2005 (for GPS receiver)
    Microsoft Active Sync (for my PDA Phone)
    The AV AS FW AM programs listed earlier
    Firefox, Opera, IE6

    I'm sure you can see all this anyway in the attached log files.
     

    Attached Files:

  2. mnmmickey

    mnmmickey Private E-2

    I have a second log file from SUPERAntiSpyware, I ran this one today when I thought I lost the first one. It looks clean to me, but I know very Little.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Based on your logs, you are not having malware problems. You are more than likely having issues with something you are running that takes a long time to shutdown. I suggest you uninstall IObit SmartDefrag and see if anything changes because I have seen it cause issues at shutdown before. Other than that you should try the Software Forum.
    You have installed a lot of Software since last week also I see a load of Windows Updates were done on 2/26/2008. It is possible your problems are related to a software change that was made.

    Only SUPERAntispyware showed some minor signs of SystemDefender which is a rogue that could do this but it was remove.

    The above are unlikely to be malware issues.

    Also the above are normal. Only the one in system32 should be running and that is what your logs show. The others are backups and from Windows updates.

    Since your complaining of a sluggish PC, you should try uninstall A-squared and also uninstall SUPERAntispyware now since we are finished with it.
     

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