NewFolder.exe from Ipod

Discussion in 'Malware Help (A Specialist Will Reply)' started by MalawiBrian, Mar 4, 2008.

  1. MalawiBrian

    MalawiBrian Private E-2

    My friend (former?) was missing files from his ipod and I tried to help. I got some bad malware or virus instead. I now have new folders in my start menus (Win XP) that contain "name of application.exe". I've run Ccleaner, but it won't stop and finish its job, and everything is slow. I'm using my laptop now, as I can't hardly do anything online with the desktop, include downloading the programs recommended here. I'll follow the instructions, but does this sound familiar? Oh, and now my Ipod is infected! Any solution to that now?

    I tried to shut down several progerams including Firefox and others, using the Ctrl/Alt/Delete and I got a dialogue box that said this function was disabled by the Administrator.

    I'm signing off, as I live in southern Africa and it is past bedtime.:zzz
     
    Last edited: Mar 4, 2008
  2. Lev

    Lev MajorGeek

  3. MalawiBrian

    MalawiBrian Private E-2

    I followed all the instructions in the Read Me First. I ran Spybot, SuperSpyware, ComboFix, CCleaner, and McTools. The only one that gave me troubles was Combo fix, which pretty much disappeared after activating it from the Start/Run/ method.

    I caught several Trojans, etc. from Superspyware, SpyBot, etc. I am attaching my HijackThis log.

    Thank you - Brian
     

    Attached Files:

  4. Lev

    Lev MajorGeek

    You did not follow all the instructions in the Read & Run Me First. If you had, you would not be attaching a HijackThis log. Please follow the instructions correctly and post up the logs requested. Only then will an Authorized Malware Fighter be able to assist you.
     
  5. MalawiBrian

    MalawiBrian Private E-2

    Here's what I've done:

    Updated Java; disabled Sys Restore; Enabled Hidden files;Run SuperAntiSpyware; Run Spybot; Run combofix.exe; Run MGtools.exe.

    Here's what I've found:

    1 - I've attached the S-AntiSpyware logs for you to read;
    2 - I found l had lots of troubles (trojans and the like) after running and cleaning with Spybot;
    3 - I have run combofix.exe many times exactly as you recommend yet I have been completely unable to find the combofix.txt file that you refer to. When I start it, using the "%userprofile...etc., I get a small window that pops up saying combofix is starting, but that is ALL. No dialoque box, no 24 hr clock, nothin'. No combofix.txt on my c: drive. I ran this program overnight three times, and even unplugged the mouse so I wouldn't accidentally click it;
    4 - I have run MGTools.exe 4 times as well, with the same results. I have nothing to report except a HijackThis log file, not the files that you report that I will have in the folder after running it. I get the MGTools folder, but no log/zip file at all, despite letting it run overnight two times.
    5 - I cannot use the task manager, as I get a message saying it has been disabled by the administrator -which is me;
    6 - I can't check startup using msconfig, because that has been disabled also.

    So, what shall I do? I have loaded three SuperAntiSpyware logs. Let me know if you want the most recent HijackThis log.

    Thank you!
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please try to run ComboFix from safe boot mode.

    Where are you looking for the MGlogs.zip file? When you ran MGtools.exe did you notice any of the error messages given on the Using MGtools download page? If you look in the C:\MGtools folder, do you see runkeys.txt and newfiles.txt?


    Please C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis. And click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

    C:\Documents and Settings\Brian\Start Menu\Programs\Startup\Startup.exe

    After killing all the above processes, click Back.

    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    F2 - REG:system.ini: Shell=Explorer.exe SSVICHOSST.exe
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINNT\system32\SSVICHOSST.exe
    O4 - .DEFAULT User Startup: Startup.exe (User 'Default user')
    O4 - Startup: Startup.exe
    O4 - Global Startup: Startup.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.


    Now run Ccleaner!

    Now see if you can run ComboFix as requested and also MGtools.exe.

    Attach the below logs (assuming all went well):
    • C:\avenger.txt
    • C:\ComboFix.txt
    • C:\MGlogs.zip
     
  7. MalawiBrian

    MalawiBrian Private E-2

    I have done all as asked. Here are the files. As to your question about the MGtools.zip, it wasn't anywhere until I ran the other apps first. Now I have it! I am now getting an error about 16 bit ms dos errors which I'll follow your instructions for.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You needed to get a MGlogs.zip file after correcting this error. The log you just attached is not complete because of this error. However before getting a new log, let's do the below.

    Do you know what the below file is for?
    C:\tsremov.bat



    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  9. MalawiBrian

    MalawiBrian Private E-2

    The error message I get is

    C:\WINDOWS\SYSTEM32\COMMAND.COM. The system file is not suitable for running MS-DOS and Microsoft Window applications. Click close to terminate the application.

    Not an AUTOEXEC.NT message

    When I download and double click the Homefix.zip file I get a message saying the files have been extracted successfully...but then what? Should I do something else since I have a difference message?

    I o not know what the tsremov.bat file is.

    I will attempt another fix. Thanks.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to make sure that you are extracting the file into the C:\WINNT\system32 folder which should be the default. If you extract them anywhere else, it will not fix your problem.
     
  11. MalawiBrian

    MalawiBrian Private E-2

    I finally did it. I don't think I was properly extracting the files and when I did again they ran well. Now when I reboot I no longer get that MS-DOS message. Instead I get a small dialogue box that says:

    "File Error Cannot Find SHELL.DLL" This box comes up exactly 6 times rapidly ( I keep clicking "close")

    I ran items as you asked. When I ran MGTools I got a dialogue box near the beginning that said:

    Process DLL.EXE - Application Error The application failed to initialize properly (0x0000135) Click on any key to terminate. Of course, I click on OK.

    I'm attaching the logs.
    Thanks - B
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sounds like you lost a necessary system file. Look the below folder for a copy of shell.dll (note this is not the same as shell32.dll)

    C:\WINNT\ServicePackFiles\i386

    Do you see shell.dll
    If yes then you need to copy shell.dll into the below two folders:
    C:\WINNT\System
    C:\WINNT\System32

    This error message is also explained in the Using MGtools link. See the section titled Error Message Type 4


    Now we need to use ComboFix again to remove some more files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  13. MalawiBrian

    MalawiBrian Private E-2

    1) I found the SHELL.DLL and copied it into the correct folder;

    2) I Microsoft-updated everything and found lots of .NET Framework stuff that I was missing. That's why this reply took so long;

    3) I ran Combofix again and the log is attached;

    4) I ran MGtools and the log is likewise attached.

    FYI, I still have folders everywhere called "*.exe" They seem to have cloned themselves to whatever or wherever they are. The computer seems to have speeded up, and I'm newly impressed with how an ancient Win XP can outperform a Win Vista for starting up even in Malware conditions!
     

    Attached Files:

  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You named one of them incorrectly:
    You need to change it to just shell.dll

    You will have to find and delete all of these yourself as our scans only look in key folders and will no show all that are created. What this infection does is create a fake exe file name with the same base name as the folder it is in. Like the below that we already deleted:
    I believer they will all have a file size of 240,128 bytes. Below is another that I do see:

    C:\Documents and Settings\LocalService\Application Data\Application Data.exe


    Other than the above, your logs are clean. After you delete all of those bad EXE files, you can move on to the below if not having any other malware problems.


    It is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    12. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    13. After doing the above, you should work thru the below link:
     
    Last edited: Mar 21, 2008
  15. MalawiBrian

    MalawiBrian Private E-2

    Well, I'm discouraged. A house guest got to the computer before I could finish deleting all those folders, and now we're re-infected! I've started from the beginning, and I'm running SuperSpyware. As I'm running it it has found many items, 25 so far. Several malwares, two distinct viruses, etc. It has been running for 12 hours now.

    One result is that it has tripped a warning from Mcafee notifying me of a change to the registry. I'm being asked whether I want to allow or deny this change. I sense that this is resulting from SuperSpyware removing the offending item, but I need guidance before I allow it. It is located in C:WINNT/System32/SSVICHOSST.exe

    Correct me if I'm wrong, but I think I should block this change for now and let the rest of this process find the offending things and remove them?

    Thanks - I await your reply, and I'll upload logs again when done...

    PS - How to disable Mcafee while running these processes?

    Brian
     
  16. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is why you need to have a restricted user account created on your PC and only allow this account to be used by guests. Also you need to make sure you boot up to the Welcome screen and require a login and password for all user accounts including this restricted account.


    If SUPERAntispyware is trying to remove this then blocking the fix would be the wrong thing to do. Either way, just continue on thru all instructions in the READ ME and attach new logs.

    You could try disabling on access scan or whatever McAfee calls it now but this may not work.
     
    Last edited: Mar 25, 2008
  17. MalawiBrian

    MalawiBrian Private E-2

    I agree with the user account suggestion!

    I've followed all the steps in the Read and Run First, again...

    I've attached the logs as required.

    Thank you! Brian
     

    Attached Files:

  18. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This may not be so easily corrected this time. You may have literally hundreda of infected files on your PC. Almost every single folder on your PC that has been getting accessed in some way has an infected file in the folder with the same name as the folder. Here are just a few examples of what I mean:
    Code:
    C:\WINNT\Microsoft.NET\Framework\v3.0\WPF\XamlViewer\XamlViewer.exe
    C:\WINNT\Sun\Java\Deployment\Deployment.exe
    C:\WINNT\Sun\Java\Java.exe
    C:\WINNT\Sun\Sun.exe
    C:\WINNT\system32\1025\1025.exe
    There are many many more. These are exactly like what we previously fixed a bunch of. Along with this problem, you have a bunch of other infections. I will try to work up a fix but this will take awhile to do since there is so much work to do in order to create a fix for all of this. However, I do have to warn you that the fix may not work, or it may appear to work for a short time. That is until you access another folder where the infection has deposited a copy of itself. Then it will start spreading again. Since the logs do not make show everysingle folder on your PC, some of the infection can easily be missed.

    I may have to write a utility that trys to scan you whole hard disk looking for possible infected files. In the meantime, please download the attach FindEXE.zip file and save it into the C:\MGtools folder. Then extract the FindEXE.bat file from this ZIP file also into the C:\MGtools folder. This will attempt to scan your whole hard disk for possible files related to this infection. When it finishes running, a file named EXEDUPE.txt will be in your C:\MGtools folder. Please attach this EXEDUPE.txt file to your next message. After getting this file, I will try to make up a fix for you.
     

    Attached Files:

    Last edited: Mar 26, 2008
  19. MalawiBrian

    MalawiBrian Private E-2

    Stunning! There are thousands of these, which I found out as I was deleting them after we'd finished up last time. I note that they're all exactly the same size. Perhaps you write a fix that deletes them in that way?

    The file is too big for uploading. I have zipped it for you. Hope it gets thru...

    A couple of questions if you don't mind:


    1) If the fix doesn't work, what is my next step?
    2) Is there a way to save files without saving the infection?
    3) What is this thing and where is it from?

    Thanks!:confused
     

    Attached Files:

  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes, 6775 to be exact (one file matching the size was valid).

    Total clean reinstall.

    You would have to be extremely careful with backups! No executable files should be backed up. However let's see if we can get it fixed first. ;)


    Names do not really mean too much since everyone may give them different names. Also you have more than one problem.

    One is this: http://www.sophos.com/security/analyses/viruses-and-spyware/w32sohanar.html

    The one making all of these files named like the folder name but with an EXE may be related to Trojan.Hiween.
    See http://www.symantec.com/security_response/writeup.jsp?docid=2006-090809-0715-99&tabid=3

    However I'm don't believe it is an exact match to Hiween.

    The file size and date is what I'm look at the determine the infection for you. The important thing to note (and this is for other readers information) is that the file size and date for all cases of this infection will not be the same on all PCs. While the particular infection in this current thread always shows the file size to be 240,128 bytes and has a date/time of 2007-12-20 19:51:52, this will not necessarily be what is seen on another PC.

    I will work on a fix. Possibly a batch file to remove all of the files. I don't want to put it into a script for ComboFix or Avenger since it is way to large and over 1.6 Gigabyte of malware files would windup being backed up which may not work properly.
     
  21. MalawiBrian

    MalawiBrian Private E-2

    I'm game. You should know that each time I plug my flash drive in at work our Symantec locates and removes something called a W32Imaut or somesuch. Including from my ipod. I keep picking it up from the desktop. Pretty good work system that finds it and my home setup can't.

    Thanks - B
     
  22. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to look on your USB drive for copies of this infection. Look in all folder on the drive for the file size to be 240,128 bytes and has a date/time of 2007-12-20 19:51:52 and delete them. If you don't get the USB drive cleaned using it on any PC will cause reinfection.


    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    F2 - REG:system.ini: Shell=Explorer.exe SSVICHOSST.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINNT\system32\SSVICHOSST.exe
    O4 - .DEFAULT User Startup: Startup.exe (User 'Default user')

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now please download the attached delexe.zip file and save it into the C:\MGtools folder. Then extract the delexe.bat file from this ZIP file also into the C:\MGtools folder. Now double click on the delexe.bat file which will try to delete the 6775 infected files which are all just copies of the SSVICHOSST.exe file.

    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Do not change any check box options!!
    • Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    • Now click the Execute button.
    • Click Yes to the prompt to confirm you want to execute.
    • Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    • Your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.
    After reboot, run a new scan with SUPERAntispyware and save a new log.

    Now run Ccleaner!

    Now run the C:\MGtools\FindEXE.bat file again so we can check to see if any files were missed. New files could have been created since attaching your previous logs.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\avenger.txt
    • SUPERAntispyware log
    • the new EXEDUPE.txt log file from FindEXE.bat
    • C:\MGlogs.zip
    NOTE: It will require two messages to attach the four logs.

    Make sure you tell me how things are working now!
     

    Attached Files:

  23. MalawiBrian

    MalawiBrian Private E-2

    Been out of town and just got back. I think I'm attaching what I should. I can't attach another attachment, and the EXEDUP.txt file shows 0 KB. I'll attach it to another reply...
     

    Attached Files:

  24. MalawiBrian

    MalawiBrian Private E-2

    Each time I upload the EXEDUP.txt file I get an error message saying the upload failed. It is completely empty.
     
  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    This is actually good! It means it did not find anymore of those malware files named like the folders it is in. ;) Are you seeing any yourself?

    How are things running?

    Your logs appear to be clean.
     
  26. MalawiBrian

    MalawiBrian Private E-2

    Things are running very well, and fast once again! I was amazed to read those logs and see what had been deleted. Any idea why my home Mcafee wouldn't find any of this and my office Symantec was diligent and found what was on my ipod and flash drives? Is Norton that much better?
     
  27. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Actually neither Norton or McAfee are really that good at finding many forms of malware. McAfee will find and remove things Norton does not find too. Also Norton is well known for not detecting many problems and often it detects things and does nothing to remove them.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\cf" /u
        • Notes: The space between the cf" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    2. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    3. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    12. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds