I think I cleaned it. Could use another set of eyes.

Welcome to Major Geeks!

When you ran SAS the 1st time had you followed the instructions that said the below:

I'm looking at your logs now.

 

A quick look at your logs shows that you are still infected. I'm working up a fix but you need to do the below while I prepare the rest of your fix.

Uninstall Viewpoint Media Player as rquested in step 1 of the READ ME.

You have some left overs from McAfee being uninstalled. Please run this: McAfee Consumer Product Removal Tool



Is the below something you installed?
c:\program files\alogg\chmxfit.exe

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file://c:/windows/homepage.html
O2 - BHO: (no name) - {630D959E-F031-474A-B574-CF8B859A5494} - C:\WINDOWS\system32\iifCVMfD.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"

After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You needed to allow it. It was part of the fix!

We will fix them.

You can fix your clock from Control Panel ->Regional and Language Options and then on the Regional Options tab click the Customize button then on the next form click the Time tab. Then change the Time format to what you want. It explains there what the lower case and upper case letters will do. Upper case H is giving you 24 hour clock settings.

Did you run the ComboFix procedure without any issues? I still see things we were trying to fix. Shutdown WinPatrol and try the fix again and then attach new logs.

 

Yes but the same protection software they is supposed to prevent you from getting infections like this often does a better job of protecting the malware from being removed.

 

To remove the malware homepage setting.

Yes I needed you to complete all steps again since WinPatrol stopped things from working properly. So if you did not do the HijackThis fix, please do it now.

Then apply the below new registry patch to remove those items I previously asked about.


Copy the bold text below to notepad. Save it as fixRK.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Then redo the fixME.reg patch and then run GetLogs.bat and attach the new MGlogs.zip file.

 

We will clean everything up when we are sure we are done. Right now I want to be sure those last registry keys I was having you fix with the fixRK.reg patch actually got removed. To that end, I need you to run ComboFix one more time and attach another new log from just ComboFix. The last log still showed those entries.


NOTE: Unless you get to this tonight, I will not be around until sometime Sunday evening EST. So I will get back to this thread then. In the meantime you are in pretty good shape. I just don't want to give you final instructions to remove all tools...etc until we are sure we don't need them anymore.

 

If you get anymore of these and also anytime you need to tell us (or any other forum) about a detection, it is way more helpful/useful to us if you tell us EXACTLY what is being found and where it is being found and obviously which program is finding it. Thus where exactly is AOL finding this problem. It is possible that the reason it is not really fixing the problem is that it is just in System Restore. Is CA Pest Patrol what AOL is using or is your AOL AntiSpyware running in addition to CA Pest Patrol? Or is the "Safety and Security Center Uninstaller" from AOL actually an independent scanner? I see it in your Uninstall Programs list.

Did you run it? What were the results?

I have a feeling that WinPatrol may be getting in the way of our malware cleaning. Please uninstall WinPatrol now and then reboot your PC. (you can re-install later after we complete all of your malware cleanup). After reboot, continue with the below.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [EmailScan] C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
After clicking Fix, exit HJT.

Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!
You also still need to Uninstall Viewpoint Media Player as previously requested.

 

Yes but I need to know WHERE it is finding it. You said AOL is finding it but without knowing where, it does not help me.

Yes it is AOL foistware (something you were not told about and are not given the choice not to install it). This is documented in the Uninstall Malware link in step 1 of the READ ME. They will keep installing it if you install any AOL programs. Keep an eye out for it and always uninstall it. Run the below right now which may help:

ViewpointKiller

 

Apparently something is wrong with how you are creating the ComboFix script file. The fixes are not working. Let's try this another way.



Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot look for all of the above files we had Avenger attempt to delete. If you still see them, delete them yourself.


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe

After clicking Fix, exit HJT.



Now we need to use run ComboFix again since it is the only tool detecting certain problems. Make sure that you copy everything in the quote box beginning with the KILLALL: line and ending with the [-hkey_current_user\software\wget] line

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop (yes overwrite the previous file). Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.


Then attach the below logs:

• C:\avenger.txt
• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

That means you did not rerun GetLogs.bat to create a new log and are therefore trying to attach the exact same log. Renaming will not help. It would still have the same contents. You need rerun GetLogs.bat as requested.

 

Yes they need to be how they appear in this thread. You must have some strange setting in Notepad or your may be using Wordpad. I can set notepad to have wordwrap on or off and it makes no difference. The symptons you are talking about with eveything on one line sounds like a UNIX vs PC issue where carriage returns are missing. The Avenger fix must also be saved properly. You must make sure the files are being saved as pure text and not binary.

 

Not for me or anyone else who has been getting help.

Yes you should do all of msg # 20 again.

You should not need to do anything about word wrap. It should not matter. Try another text editor like one of the below and see what happens:

Notepad++

EditPad Lite

 

No it wasn't! But I don't need a new MGlogs.zip file until you get the ComboFix and Avenger procedures to work. Giving me a new log without those steps being run properly will only give me the same information that was in your previous logs.

 

As I stated, make sure you have gotten the Avenger and ComboFix steps to run properly first before you bother with MGlogs.zip. Once you get them to run, then you will need to attach what I asked for in message # 20, which was:

• c:\avenger.txt
• c:\combofix.txt
• c:\mglogs.zip

 

Your logs are clean!

If you are not having any other malware problems, it is time to do our final steps:

1. You can uninstall SUPERAntiSpyware now.
2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
4. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
5. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
6. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
7. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
8. If we had you run Avenger, you can delete all files related to Avenger now.
9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
11. Go to add/remove programs and uninstall HijackThis.
12. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
13. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
14. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome and thanks for spreading the good work. Surf safely!

 

I don't see anything in your logs that was removed/fixed that could be related to this. It is most likely a registry setting. You would be better off trying to work this one in the Software Forum. You may have additional OS problems on your PC. Remember how notepad would not paste things in properly?

 

You're welcome. Surf safely!