Combo.Fix help.

Discussion in 'Malware Help (A Specialist Will Reply)' started by CosmicSaturn, Jun 6, 2008.

  1. CosmicSaturn

    CosmicSaturn Private E-2

    Ok guys so i started off with A Blue screen warning that says spyware detected a few days ago.
    I started with your guides and all got well until the combo.fix.
    I was downloading that thing that you drag into the combo.fix but then it says run.
    I click Run and combo.fix opens and also something that says it cannot find some files.
    Then closes and deletes combo.fix
    I will put my attchments of what i have done so far.
    View attachment mbam-log-6-6-2008 (12-21-27).txt

    View attachment SUPERAntiSpyware Scan Log - 06-06-2008 - 10-56-22.log

    Not sure what that is.....
    But I will put Spybot logg next after i find out how to get to it.;)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I don't know what you are referring to. The instructions do not tell you to drag anything into ComboFix. You need to do what is requested in the READ & RUN ME.


    We do not ask for a Spybot log. You need to try ComboFix again and then move on to MGtools and then attach the logs for ComboFix and the MGlogs.zip file from MGtools.
     
  3. CosmicSaturn

    CosmicSaturn Private E-2

    Opps, well My computer has been running fine for awhile but with thecombo.fix my computer says I shouldn't run it unelss I'm a proffessional and itwill crash my compiter.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We are the professionals instructing you what to do with ComboFix. However if you are not having malware problems then you don't need to run ComboFix or anything else.
     
  5. CosmicSaturn

    CosmicSaturn Private E-2

    opps, Well thank you anyway.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\cf" /u
        • Notes: The space between the cf" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\cf folder from combofix.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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