infostealer.gampass

Welcome to Major Geeks!

Sorry for the delay! We are extremely busy and only a couple of us are removing malware.

This may take some repetition but let's see how much we can get in the first go around.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O21 - SSODL: DesktopWin - {DA191DE0-AA86-4ED0-4B87-292A3D48BE99} - C:\WINDOWS\AppPatch\DesktopWin.dll
O24 - Desktop Component 0: Desktop Uninstall - C:\WINDOWS\warnhp.html

After clicking Fix, exit HJT.




Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).




Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

I strongly recommend that you do not power down or reboot this PC after posting the above logs. Wait for my next message to see where things stand.

Also it would be very good idea not to connect it to a network for two reasons:

1. You could be infecting other computers on the network
2. The other computers on the network (including the server) may already be infected and could be reinfecting you.

 

Some new items showed up after you posted your first logs but before you ran my fix. Thus the infection is respreading due to these new items. Here is a new fix that includes the new items as well as old items since they may have been recreated.

Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now doubleclick the fixME.reg patch on your Desktop form last time and allow it to be added to the registry.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.


Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I had a typo in one of the driver names to remove so we need to fix things again. Many of the below were not in your previous logs but since the infection could still exist, it also could have started spreading again so it is best to just fix everything.


Some new items showed up after you posted your first logs but before you ran my fix. Thus the infection is respreading due to these new items. Here is a new fix that includes the new items as well as old items since they may have been recreated.


Now we need to use ComboFix.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now doubleclick the fixME.reg patch on your Desktop form last time and allow it to be added to the registry.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.



Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay based on those logs I was right......it had started spreading again. You should seriously consider checking other PCs on the same network or any home networks that this PC was connected to. It could be spreading the infection to other PCs or other PCs could be reinfecting this one. If the other PCs are infected and reinfecting this laptop, it is a waste of time to keep cleaning the laptop unless the other PCs including the server are cleaned.

Other than the below, this PC is currently clean.



Copy the bold text below to notepad. Save it as fixSGP.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes but make sure you reference this thread for our information.

We can work on them all but it may get confusing working on so many at the same time even though they will each be in a new thread.

We do have PayPal accounts.

 

Send me a PM with an email address and I will send you the details.

The logs for this PC are now clean. Does the Symantec software you have installed include a firewall? I'm guess it does not based on what I saw in your logs.



If you are not having any other malware problems with this PC, it is time to do our final steps:

1. You can uninstall SUPERAntiSpyware now.
2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combo-fix" /u
     • Notes: The space between the combo-fix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combo-fix folder from combofix.
4. If we had you run Avenger, you can delete all files related to Avenger now.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Sorry! I forgot about the restriction. Send an email to chaslang at majorgeeks.com

You forgot to answer my question about the firewall.

 

Then consider installing one since the Windows firewall you are using is not adequate as stated in the How to protect yourself link I gave to you.

I responded to your email.