Had Virtumonde followed instructions for cleaning - logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by ravenblackhardt, Aug 9, 2008.

  1. ravenblackhardt

    ravenblackhardt Private E-2

    :confused
    Hi, and first off let me say thank you to all the voluteers that help us clean our systems.

    I was seriously infected with virtumonde I even paid to download spysweeper because I was told that it could fix the infection, however it did not.
    It did nothing more than my spybot search and destroy was doing. It would say it was clean, but as soon as I would reboot and clean again, it would show up.

    I followed instructions here: http://forums.majorgeeks.com/showthread.php?t=139313

    I think things are taken care of, as my automatic updates that were unable to be turned back on are now on. I installed and ran every program on the list and I just for peace of mind would like my logs reviewed to make sure there isnt any lingering infection.

    Also, I only have two accts on my computer, mine and the admin that shows up only in safe mode (my acct I believe is set as admin status as well) I just wanted to know, do I need to log into safe mode and run all the same things in the admin mode? Or did the proceedures followed complete the clean for the entire unit.

    Thanks in advance for your assistance.
    R
    Attached in this post are three of the four logs
    I will attach the combo fix (final log after completing instructions) in the following post
     

    Attached Files:

  2. ravenblackhardt

    ravenblackhardt Private E-2

    This is the final log file regarding my issue.
    (I misspoke in my initial post, the actual last log was not the combo fix but mg log that would be my final status)

    Also while posting this, my spysweeper just alerted me to two items placed into quaranteen. I havent been anywhere online besides here since completing the scans/fixes. So maybe I'm not out of the woods yet.

    Im running an avg virus scan as we speak, and it states that
    I have a host change C:\windows\system32\etc\hosts

    Now that my virus softwares are not showing as auto updates shut off, and giving me errors when trying to enable them, I think I'm going in the right direction, I just need help determining if I'm 'out of the woods' or if I need to complete further tasks.

    Thanks again
    R
     
  3. ravenblackhardt

    ravenblackhardt Private E-2

    shoot, I still didnt attach the right file! DUH, im brain dead from all this really!
    This attachment is the final log report created by following instructions on the link listed in my initial post.
    (i think this is the right one)

    R
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    We need the log from ComboFix. Please attach the C:\combofix.txt file from your first run of ComboFix. Do this before you continue on with the below instructions because we will be running ComboFix again and it will overwrite the first log.



    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O23 - Service: macidwe - Unknown owner - C:\WINDOWS\system32\macidwe.exe
    O23 - Service: sobicyt - Unknown owner - C:\WINDOWS\system32\sobicyt.exe
    O23 - Service: tdxdowkc - Unknown owner - C:\WINDOWS\system32\tdxdowkc.exe

    After clicking Fix, exit HJT.


    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Aug 9, 2008
  5. ravenblackhardt

    ravenblackhardt Private E-2

    oh crud, I didnt realize I hadnt posted that. I had so many different logs from all the tings I ran,
    attaching the combo fix log.
    I guess you want to review it before I continue on.
    So I wont do anything until you reply to what combofix said.
    I am actually having no problems now, everything is working and my virus software isnt disabled anymore, but of course there may be some things lurking that were not cleared up, that you would be more versed in pointing out.
    So here is the file and thanks, let me know if I should proceed with the next combo fix!
    R
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No just continue on as I stated. I just wanted you to post the first log before it was overwritten.
     
  7. ravenblackhardt

    ravenblackhardt Private E-2

    Im really freaked out now... suddenly music just starts playing on my computer and nothing is running. It is sort of like the stuff that played on a community I belonged to when 4chan was invading it. I am afraid my whole system has been infiltrated.

    Im running your instructions right now!
    R
     
  8. ravenblackhardt

    ravenblackhardt Private E-2

    btw, I dont have mgtools analyze exe. I only have mgtools, no option to just analyze
    or an option to (select Do a system scan only)
    when I double click mgtools, it just brings up a black cmos type screen and runs a scan
    this was the result of that scan (attached)
    do I need to install another form of mgtools?
    R
     

    Attached Files:

  9. ravenblackhardt

    ravenblackhardt Private E-2

    Ok, nevermind, I ran highjack this and got the options for (select Do a system scan only)
    I have selected the items you told me too from the log
    I am now closing this browser, telling it to fix and then proceeding afterwards.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to run the analyse.exe program as I requested. It is in the C:\MGtools folder. I do not want you to run MGtools.exe. In fact you can delete MGtools.exe to avoid any confusion. You don't need it anymore. However you need to do the steps with ComboFix and attach that log. After running ComboFix you need to run GetLogs.bat as requseted and attach a new MGlogs.zip file.
     
  11. ravenblackhardt

    ravenblackhardt Private E-2

    ok I see, I didnt realize there was a mg tools folder, and I only saw the mg tools exe in my cdrive (now I see the folder) When you explained that the mg analyze was just hijack this, I tried that and it gave me the options you suggested and I was able to follow it.
    I fixed the 5 files you told me too (however it rebooted after the proceedure) and then proceeded with the combo fix instructions by saving the file to desktop and then dragging it onto my combofix icon on my desktop
    when doing so, it started to run combofix on its own, but stopped and said there was an update available, and asked if I wanted to update and I said yes, then combo fix started over. It ran through 48 steps instead of 41 and then rebooted my machine when finished. It gave me a log and I will post it now with the highjack log.

    Do I need to do those steps again now? Because I was confused by the first mg instruction?

    BTW when combo fix was completing the log file, I got a error message something regarding no windows disc and it asked me to cancel, try again or continue, I tried all three and it just kept popping up until finally it went through and completed creating the log.

    so attaching the logs from highjack this and combofix and I guess I will repeat the steps using mg analyze, but what if the files you told me need deleted are already gone by using the highjack this fix?
    R
     

    Attached Files:

  12. ravenblackhardt

    ravenblackhardt Private E-2

    I just ran the mg analyze from the mg folder as directed, I'm attaching the log to this post, the 5 files you told me to delete in the initial post are no longer there.

    Please tell me how to proceed, I'm sorry I got confused and didnt follow the directions properly.

    R
     

    Attached Files:

  13. ravenblackhardt

    ravenblackhardt Private E-2

    Did the fix me instructions
    ran cc cleaner
    completed the getlogs instructions
    attached is my mg log from the final step (C:\MGtools\GetLogs.bat )
    and my combofix.
    Everything 'seems' fine, but it did before you had me to proceed with the instructions in your post, until the wierd music started playing prior to the fix.

    Please let me know if everything seems proper in the logs attached on this post or if I need to do anything further.
    Thanks again for your help and tolerance with my inexperience with these proceedures.

    R
    (I am attaching the combofix log, but it doesnt succeed, only the mgzip is showing up as successfully uploaded)
     

    Attached Files:

  14. ravenblackhardt

    ravenblackhardt Private E-2

    BTW
    "Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work."

    It did give me a success message.

    and I have had my system restore turned off since I began working on this, because I know that maleware can hide in the restore, so please let me know when it is safe to turn my restore back on, when letting me know if there is anything further I need to do, or if I need to recomplete the steps since I made mistakes in the initial run through (using highjack this instead of mg analyze)
    I guess that the combofix isnt attaching because it states I have already attached it in this thread,
    It is attached to the post that starts out:
    "ok I see, I didnt realize there was a mg tools folder"

    waiting for further instruction.
    R

    :)
    Thanks again for everything.
     
  15. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. You can uninstall SUPERAntiSpyware now.
    2. We recommed you keep Malwarebytes Anti-Malware as a scanner. It uses no resources except a little disk space until you run a scan.
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  16. ravenblackhardt

    ravenblackhardt Private E-2

    Thanks, I uninstalled all the programs as instructed.
    My avg has been finding tracking cookies which I know are not extremely intrusive and just should be watched and deleted...
    BUT last night and today when my avg runs it gives me this in the log when scanning for viruses.

    File
    (a little piece of paper with a blue i on it)

    Result/Infection
    (change)

    Path
    (C:\WINDOWS\system32\drivers\etc\hosts)

    Is that something to be concerned with?
    The results came back last night as no infection and didnt direct me to do anything regarding that one find. Is that just a result of all the fixes etc that we followed that is alerting the AVG there is a change?

    Should I run another highjackthis to give you a final log?

    I just want to be absolutely sure I am ok before I restart my system restore.
    It has been disabled the entire time since I began cleaning, so I dont need to disable it, only know it is safe to re-enable it.

    Thanks again
    R
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No cookies are problems! So don't worry about them.

    I'm not sure what you mean? Do you have a log from AVG? Many things will update the hosts file including Spybot when you use Immunize and every time you do an update and re-Immunize. If AVG did not say it was an infection and even if it did, it may not be a problem. We would need to see a log giving more information.


    HijackThis would not be of any help which is why the READ & RUN ME does not ask for a HijackThis log.
     

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