SP3 update network behaving badly

After I finally updated to SP3, the same programs I have been using flawlessly within the network before, now seem to have problems:

Lotus 123: the computer goes off to think land when adding a column, row, changing widths of either or using print or print preview - only in the larger spreadsheets - so it's not all the time. The data files are stored on a server - permissions are okay, firewall says it's okay to use, etc. - just like they were before. This problem I can't live with.

ATX (a tax program): I now get a pop-up asking me if it's okay to run the program - once again, all permissions are set up, drives mapped correctly, firewall exceptions noted just as before. Ran network workstation again just for fun, re-set firewall exceptions, just for fun. This problem I could live with.

Opening PDF files from our efax via email - same thing - it drags when finding the printer which is connected to the server. This one I can't live with.

All four computers are identical - no other computer but the one I use misbehaves. The other computers all updated on IE7 first, then SP3. I had to wait for IE7 because of an old program which warned it would not function with IE7. Finally was able to get rid of that, updated SP3 first, then IE7. Had TCP/IP set for my computer, settings went back to dynamic somehow today, I changed it back but don't know what changed it in the first place.

We have Dell Dimension 2350, XP Pro 2002, SP3, Celeron CPU 1.70 GHz, 1.69 GHz, 512 M Ram (The server is faster, with a larger hard drive).

Network: Net Gear WPN824, Cable DSL Modem, one computer is hard wired, the rest are wireless. My boss remotes into one of the computers and uses it all day.

I use AVG - the paid verison, updates and scans auto every day, CCleaner, ditto, Spyware blaster.

I have read (without complete comprehension) snipets from NetGear, and Microsoft and of course your forums -but haven't located a similar problem.

Does anyone have a solution? Have I provided sufficient info?

 

I use Lotus 123 continuouslessly for business, and Yep, I updated to SP3 last week, and now I have exactly the same problems with at least 30-45 seconds to open files, having a little nap when trying to print, seems to be trying to work out what it's supposed to do when trying some editing on screen.
I have looked all over the internet and can't find a fix. Even tried to restore to a previous date before the update, but Windows creates a restore point at the time the update is done, and erases any before that.
I can't live with the slowness either. Desperate for a fix!!

 

Well I guess we'll wait and see what other replies come in - I was beginning to think I was the only one out there.

Thanks

 

HI Jejoka,
I got a fix from IBM site. Google "C82ETIE" (use caps) and it will take you to a download area and download the file to suit your language.
So far 123 has been working OK, but the problem always seemed spasmodic. It may be different tomorrow.:major:major
See YA,
Shane

 

Hi Jejoka,
Still having problems!
I got sick of the delays, googled "uninstall XP SP3" and guess what? Took me to Microsoft website with a dedicated page to remove SP3. 4 different methods, too. Does that mean they are having heaps of problems?
Anyhow, uninstalled SP3 and all is working well.
Site is http:/support.microsoft.com/kb/950249, if you want to restore to previous state.
Cheers,
Shane

 

Thanks Shane!!

Couldn't get back to the problem, we just finished the final tax filing deadline yesterday - killer - am taking a few days off, then will try to take sp3 off. Didn't want to try it in the middle of the crunch.

I'll let you know how it turns out. Just had another update yesterday from MS but still no difference.

Thanks again,

Joan

 

Just curious, how old is that Lotus 123 software?

 

Yes, SP3 is causing major problems. If you haven't installed it, DON'T DO IT -- at least until we can be assured it is fixed.

IT'S HORRIBLE. In July MS admitted that SP3 was causing the following significant problem: "Device Manager may not show any devices and Network Connections may not show any network connections."

http://support.microsoft.com/?kbid=953979

Perhaps take advantage of MS's offer of free tech support for SP3 through April 2009 (very secretive offer - I found it through a third-party tech website - can't find it readily through MS support website)

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Which they started this summer after admitting that SP3 was destroying computers. Bug the hell out of them! Call them, email them, chat them up.

See also

http://support.microsoft.com/kb/950717



Background about my SP3 problems, in case you care....

SP3 has caused both device manager and connection problems on three of my computers plus a different problem on my brand-new fourth computer. These four computers have different antivirus programs on them, and are very different ages (5 years, 3 years, 10 months, and two days old), and one is a laptop. They have very different softwares on them. There is no explanation related to MYSELF or my computers that would explain why all four of them would be corrupted by SP3.

Having figured out how to uninstall SP3 on my brand-new machine, I WILL NOT re-install SP3 until I get really solid confirmation that they have fixed its problems.

The brand-new machine seems like a pretty good test subject -- absolutely no software on it except MS software and McAfee and my HP printer software. It immediately screwed up on day 2 of its life after downloading SP3 automatically -- as in, won't install the remaining 17 updates despite numerous times turning off, turning back on, go to Update website directly; turn firewall on, turn firewall off; etc etc etc and --

much much much worse -- refused to allow ANY program to open at all except Internet Explorer and Outlook -- Error msg for everything was that it couldn't locate usp10.dll. Yes, you heard me right - I could run no software at all except Outlook (which I don't use) and IE.

Ironically, googling for a solution (using the one program that worked - IE), when I used the search term "usp10.dll" it caused IE to crash every single time. What the...??

I even got that same usp10.dll error msg when I right-clicked on Computer and clicked on Properties. Would not open "Properties" at all.

So today I did a system restore to Friday (two days ago) and everything works lovely. I turned off automatic updates. Will not reinstall SP3, thanks very much.

1) SP3 made my 5-year old home desktop pretty useless by causing it to refuse to browse the internet (on either IE or Firefox) -- though my internet provider confirmed I was connected and they could even reset my modem from their office. The error msg was that one you get when you're not connected to the internet (even though it indicated it was connected, and when I plugged my laptop into the same DSL cable it browsed the internet just fine).
Tried to do system restore but no dates old enough were available. So Dell said "reinstall the OS." On a five year old computer - No thanks. Ordered a new computer instead. See above for how that has gone.

2) SP3 made BOTH of the CD-ROM/DVD drives on my work desktop (10 months old) stop working. Dell sent someone to replace the drives. Nope, they didn't work either. Found I could SOMETIMES get one of them to work in safe mode. Too late to do a system restore to pre-SP3 date. Dell (Gold Tech Support -- yeah right) said, after hours of try this, try that -- reinstall your OS. NO THANK YOU. What else do you have to offer? Oh, try this XP repair website. Ugh, warning this, warning that -- basically, don't try this at home. I need my computer every day at work, can't handle this! Frustrated, I waited for time to do the complete backup and OS reinstall. Then, lo and behold, two days ago there was an automatic update from MS and now ONE of the CD-ROM drives works. Good enough for now. Sigh.

3) SP3 made my CD-ROM on my laptop (3 years old) stop working. Sigh.

BE CAREFUL!!!! (By the way, if you Google this issue you will see that Symantec is being given part of the blame, and I certainly have had other problems with Symantec, but my work desktop didn't have Symantec when it screwed up -- it had AVG -- and my brand-new computer had McAfee, not Symantec, when it screwed up. So I lay ALL the blame at MS's feet.)

 

Smartsuite 9.8

 

my version is a bit older - 9.5, but the tax program I listed is new every year.