refresh

hi
i have a strange issue now with my pc im under xp, after uninstalling avira and sygate firewall and installed avast and zone alarm firewall , the pc is refreshing its self after every some 20 or 30 minutes , one once refresh , the graphics disappear for a second and the layout appear to windows 98 with a connection lost , and the layout become xp again but i need to reboot to get the connection, anyone please know whats this ?
sorry for my bad English and thanks for your time

 

another thing, when i right click a program icon and try uninstall it with YourUninstaller, its give me that this program is not a win32 application avast have found some viruses and i deleted them but the problem still

 

anyone please !

 

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Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

• READ & RUN ME FIRST. Malware Removal Guide

• If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Notes:

1. If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

 

hi
thanks for your reply, i had already done this, i started in safe mode and scanned my pc 1 time with avast antivirus and second time with superantispyware, they didnt found nothing

 

We still want to look at the logs whether they found anything or not. Go back to the READ ME and read thoroughly, there are still a few steps you're missing. Once completed attach the requested logs so I can take a look.

 

here is, i did everything how it is in the eadme and run

 

If you did then please attach all of the requested logs.

1. MGTools.exe Log
2. ComboFix Log
3. Malwarebytes Log

 

hi and many thanks for your time, i swear you its will be same, i dont know now whats that is, there have been some threats found by malawarbytes and avast and superantispyware but i deleted them but i deleted them, the only problem now is the refresh+connection lose and the need to reboot, may be there an undetectable virus ?

 

I repeat, if you want us to help you, you must follow our instructions. Please attach the requested logs from my previous post.

 

hi again
here is an old log , when the computer was infected

 

here is an image

 

here the combofix and the MGTools log files
when i scan with malaware its doesnt find nothing so i think no need to, but i attached an old log when the pc was infected

 

Something did not work properly when running MGTools.exe, download a fresh copy and run it again and attach the new log.